Facilities administrator workplace ambassador Job at JLL (Melbourne)

New

Facilities Administrator and Workplace Ambassador

JLL is seeking experienced Facilities Administrators and Workplace Ambassadors f...

Location

Australia , Sydney

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Proficient in English and communications via telephone, email and Microsoft suite of products
Experience in property/facilities/project management related fields
Experience in receptionist roles and able to provide support on short term basis
Demonstrated knowledge of technical services
Ability to deal with a variety of complex issues concurrently, within tight operational deadlines
High numerical skills with the ability to manage details and develop systems for contract financial management
Advanced skills in Excel
Sound computer skills including Microsoft suite Microsoft Word, Access and PowerPoint etc
Analytical and/or financial experience
Experience in PPM systems

Job Responsibility

Provide superior customer service to meet on-site client expectations
Provide vendor management support by ensuring subcontractors perform to the required standards (including inspection of vendors' works)
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Provide support for conferences by coordinating conference room booking and preparing conference rooms for meetings, including ordering catering as required
Perform weekly consumables order
receive and store as required
and provide receipts to PFM for records
Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy
Organise specialty cleaning as required
Provide administrative support to Contract Administrator as required to ensure staff obtain and maintain security clearances

Parttime

New

Facilities Coordinator

We are seeking a dynamic Facilities Coordinator to serve as the primary liaison ...

Location

Ireland , Limerick

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in facilities management, property management, or related field
Demonstrated experience in customer service and relationship management
Background in vendor management and contract coordination preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with facility management systems and technologies
Interest in continuous improvement and emerging workplace technologies
Excellent interpersonal, communication, and organizational abilities
Outstanding customer service orientation with problem-solving mindset
Strong multitasking capabilities with ability to work independently
Professional demeanor with excellent written and verbal communication skills

Job Responsibility

Act as primary point of contact for all tenant inquiries, requests, and escalations
Build and maintain strong relationships with tenants and landlords where applicable
Ensure compliance with lease terms and legal requirements across the portfolio
Coordinate service visits with property management representatives and approved vendors
Drive high standards and consistency in lease requirement management
Monitor tenant satisfaction and proactively address concerns
Provide exceptional hospitality and support for guests, visitors, and employees
Resolve facility-related issues including janitorial services, conference room management, workstation support, and interior/exterior furnishings and equipment
Coordinate and schedule maintenance activities to meet defined Service Level Agreements (SLAs)
Collaborate with internal departments (IT, Security, Kitchen, Real Estate) to ensure high-quality project completion

Fulltime

New

Facilities Coordinator

We are seeking a dynamic Facilities Coordinator to serve as the primary liaison ...

Location

United Kingdom , Berkshire

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in facilities management, property management, or related field
Demonstrated experience in customer service and relationship management
Background in vendor management and contract coordination preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with facility management systems and technologies
Interest in continuous improvement and emerging workplace technologies
Excellent interpersonal, communication, and organizational abilities
Outstanding customer service orientation with problem-solving mindset
Strong multitasking capabilities with ability to work independently
Professional demeanor with excellent written and verbal communication skills

Job Responsibility

Act as primary point of contact for all tenant inquiries, requests, and escalations
Build and maintain strong relationships with tenants and landlords where applicable
Ensure compliance with lease terms and legal requirements across the portfolio
Coordinate service visits with property management representatives and approved vendors
Drive high standards and consistency in lease requirement management
Monitor tenant satisfaction and proactively address concerns
Provide exceptional hospitality and support for guests, visitors, and employees
Resolve facility-related issues including janitorial services, conference room management, workstation support, and interior/exterior furnishings and equipment
Coordinate and schedule maintenance activities to meet defined Service Level Agreements (SLAs)
Collaborate with internal departments (IT, Security, Kitchen, Real Estate) to ensure high-quality project completion

Fulltime

New

Facilities Coordinator

We are seeking a dynamic Facilities Coordinator to serve as the primary liaison ...

Location

Netherlands , Leiden

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in facilities management, property management, or related field
Demonstrated experience in customer service and relationship management
Background in vendor management and contract coordination preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with facility management systems and technologies
Interest in continuous improvement and emerging workplace technologies
Excellent interpersonal, communication, and organizational abilities
Outstanding customer service orientation with problem-solving mindset
Strong multitasking capabilities with ability to work independently
Professional demeanor with excellent written and verbal communication skills

Job Responsibility

Act as primary point of contact for all tenant inquiries, requests, and escalations
Build and maintain strong relationships with tenants and landlords where applicable
Ensure compliance with lease terms and legal requirements across the portfolio
Coordinate service visits with property management representatives and approved vendors
Drive high standards and consistency in lease requirement management
Monitor tenant satisfaction and proactively address concerns
Provide exceptional hospitality and support for guests, visitors, and employees
Resolve facility-related issues including janitorial services, conference room management, workstation support, and interior/exterior furnishings and equipment
Coordinate and schedule maintenance activities to meet defined Service Level Agreements (SLAs)
Collaborate with internal departments (IT, Security, Kitchen, Real Estate) to ensure high-quality project completion

Fulltime

New

Senior Workplace Ambassador

In this role, you will be responsible for delivering exceptional client experien...

Location

United Kingdom , London

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Recognised knowledge in hospitality or workplace experience
Ability to collaborate with diverse teams – lead by example
respectful, cooperative, accountable
Ability to quickly adapt to new devices, technology, and applications.
Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, Outlook)

Job Responsibility

Serve as an onsite Experience Services contact for client employee inquiries, issues, troubleshooting, and feedback
Recognize opportunities in the workplace experience and create programming to reduce friction for client employees
Ensure Experience/Ambassador Services are executed in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations
Lead, manage, equip and inspire a team of Ambassadors to consistently deliver high-touch customer service
Leadership responsibilities include but are not limited to functions such as managing, onboarding, timekeeping, delegating, scheduling, coaching, and teambuilding
Empowered to make operational adjustments as necessary, develops and documents standard operating procedures, and updates the playbook accordingly
Briefs leadership on key local developments and seizes opportunities to play a role in the execution of the client workplace strategy
Supports data collection, analysis, and reporting to ensure alignment with the client's goals and objectives
Achieve and exceed goals including performance goals, team goals, and client’s goals and objectives
Carries culture card as a tangible representation of values, standards, and principles to ensure memorable experiences

Fulltime

New

Workplace Ambassador

The Workplace Ambassador builds community by connecting our people with solution...

Location

Australia , Sydney

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Extensive experience in property/facilities management, hospitality, hotel management or luxury corporate concierge
Strong administrative, communication and problem-solving skills
Proven experience with continuous improvement initiatives
Exceptional problem-solving skills with ability to adapt in a fast-paced environment
Self-motivated, goal-oriented, and focused on meeting performance targets
Strong communicator with excellent presentation, verbal, and written skills
Demonstrates honesty, trustworthiness, and flexibility in rapidly changing situations

Job Responsibility

Provide premium customer service, act as office expert, and support Community Manager in stakeholder interactions
Manage contractors, assist in procurement, and build strong vendor relationships
Process invoices, monitor budget, and identify financial opportunities and discrepancies
Handle reactive maintenance, proactively address facilities issues, and maintain high office standards
Conduct safety audits, participate in emergency procedures, and ensure compliance with safety protocols
Raise and track work orders, ensuring timely completion and adherence to JLL standards
Analyze problems, implement long-term solutions, and achieve Key Performance Indicators
Perform additional tasks consistent with the Workplace Ambassador role, demonstrating adaptability and analytical skills

What we offer

Entrepreneurial, inclusive culture
Opportunity to develop strengths and enjoy a fulfilling career full of varied experiences
Commitment to equal opportunity and diversity
Proactive support for the needs that difference brings
Dedicated to offering veterans a successful civilian career

Fulltime

New

Workplace Experience Ambassador

We are looking for a Workplace Experience Ambassador for our Integrated Facility...

Location

United Kingdom , London

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience in reception, concierge or related field
Excellent people skills and ability to interact with a wide range of client staff and demands
Previous experience of working within a high profile corporate environment
Fluency in English and local language
Strong PC literacy and proven ability to manage daily activities using various systems
Very high attention to detail
Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
Ability to maintain professionalism at all times and be an ambassador of the team
Be an excellent team player with the want to go above and beyond for each other

Job Responsibility

Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience
Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries
Receive, direct and relay telephone, email and other queries via front of house
Greet, assist and direct candidates/new hires/visitors and the general public appropriately
Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised
Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail
Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations
Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured
Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces
High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers

Fulltime

Workplace Experience Ambassador

As a Workplace Experience Ambassador at JLL, you will deliver exceptional client...

Location

United States , Carrollton, TX

Salary:

46000.00 - 48000.00 USD / Year

myGwork - LGBTQ+ Business Community

Expiration Date

Until further notice

Requirements

High School diploma or GED required
Minimum 2-3 years experience in hospitality management
Ability to work with clients at all levels of organization
Strong vendor management experience
Strong communication and listening skills with professional demeanor
Initiative, responsibility, flexibility, and leadership capabilities
Strong analytical skills for service performance assessment
Proficiency in Windows-based office software including Microsoft Office, Word, Excel, PowerPoint, and Outlook

Job Responsibility

Serve as initial point of contact for all client employee inquiries, issues, troubleshooting, and feedback related to workplace services
Connect with clients, customers, and support teams to proactively anticipate needs, identify issues, and deliver creative solutions
Positively impact the care and comfort of client employees and guests through exceptional service delivery
Enthusiastically welcome guests while anticipating their needs and assisting with arrivals, departures, and office orientations
Engage visitors and employees in manner that makes them feel warmly welcomed and assisted in helpful and timely fashion
Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills throughout all interactions
Actively monitor and maintain front desk, lobby, and surroundings to ensure safe, clean, organized environment reflecting brand standards
Execute badging process for employees, visitors, and third-party providers with accuracy and efficiency
Conduct routine walkthroughs and assessments of soft services delivery to ensure compliance with service level agreements
Strive to continually improve experience service performance while achieving and exceeding performance goals

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Facilities administrator workplace ambassador

JLL

Location:
Australia , Melbourne

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Facilities administrator workplace ambassador

Facilities Administrator and Workplace Ambassador

Facilities Coordinator

Facilities Coordinator

Facilities Coordinator

Senior Workplace Ambassador

Workplace Ambassador

Workplace Experience Ambassador

Workplace Experience Ambassador

Facilities administrator workplace ambassador

JLL

Location:Australia , Melbourne

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Facilities administrator workplace ambassador

Facilities Administrator and Workplace Ambassador

Facilities Coordinator

Facilities Coordinator

Facilities Coordinator

Senior Workplace Ambassador

Workplace Ambassador

Workplace Experience Ambassador

Workplace Experience Ambassador

Location:
Australia , Melbourne

Category:
-

Contract Type:
Not provided

Job Posted:
February 20, 2026