Facilities Administrator and Workplace Ambassador Job at JLL (Sydney)

Facilities administrator workplace ambassador

JLL is seeking experienced Facilities Administrators and Workplace Ambassadors f...

Location

Australia , Melbourne

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Proficient in English and communications via telephone, email and Microsoft suite of products
Experience in property/facilities/project management related fields
Experience in receptionist roles and able to provide support on short term basis
Demonstrated knowledge of technical services
Ability to deal with a variety of complex issues concurrently, within tight operational deadlines
High numerical skills with the ability to manage details and develop systems for contract financial management
Advanced skills in Excel
Sound computer skills including Microsoft suite Microsoft Word, Access and PowerPoint etc
Analytical and/or financial experience
Experience in PPM systems

Job Responsibility

Provide superior customer service to meet on-site client expectations
Provide vendor management support by ensuring subcontractors perform to the required standards (including inspection of vendors' works)
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Provide support for conferences by coordinating conference room booking and preparing conference rooms for meetings, including ordering catering as required
Perform weekly consumables order
receive and store as required
and provide receipts to PFM for records
Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy
Organise specialty cleaning as required
Provide administrative support to Contract Administrator as required to ensure staff obtain and maintain security clearances

Parttime

Senior Workplace Ambassador

In this role, you will be responsible for delivering exceptional client experien...

Location

United Kingdom , Canary Wharf, East London

Salary:

38000.00 - 40000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Recognised knowledge in hospitality or workplace experience
Ability to collaborate with diverse teams – lead by example
respectful, cooperative, accountable
Ability to quickly adapt to new devices, technology, and applications
Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, Outlook)

Job Responsibility

Serve as an onsite Experience Services contact for client employee inquiries, issues, troubleshooting, and feedback
Recognize opportunities in the workplace experience and create programming to reduce friction for client employees
Ensure Experience/Ambassador Services are executed in a manner consistent with SLA’s, standard processes, professional brand image and compliant with applicable local laws
Lead, manage, equip and inspire a team of Ambassadors to consistently deliver high-touch customer service
Leadership responsibilities include managing, onboarding, timekeeping, delegating, scheduling, coaching, and teambuilding
Empowered to make operational adjustments as necessary, develops and documents standard operating procedures
Briefs leadership on key local developments and seizes opportunities to play a role in execution of client workplace strategy
Supports data collection, analysis, and reporting to ensure alignment with client's goals and objectives
Achieve and exceed goals including performance goals, team goals, and client’s goals and objectives
Carries culture card as a tangible representation of values, standards, and principles

What we offer

Excellent Benefits
Pension
Heal (likely typo for Health)

Fulltime

Workplace Ambassador

The Paramount Workplace Ambassador supports the day-to-day operations of meeting...

Location

United States , Hollywood

Salary:

30.00 - 32.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

1 year of customer service, hotel, or similar experience preferred
Experience in the hospitality industry preferred
Excellent computer software knowledge of Microsoft Office Suite
Exceptional organizational skills
Exceptional communication skills
written and verbal
Outstanding people building and relationship skills
High School Diploma or equivalent

Job Responsibility

Greets all guests and escorts to respective locations as needed
Employee Workspace liaison and support
Booking Workspace
Employee guidance for office tickets for a/v and facility related issues
Works closely with Meeting & Event Managers and assists in executing events
Is liaison between meeting managers, AV and technical support, food vendors, Paramount group contact
Provides information and resources to meeting attendees about their event
assists with copies, signage, receiving, shipping and tracking packages
Walks meeting and event space
reports maintenance, housekeeping, and other needs accordingly and follows up to ensure concerns are resolved

What we offer

Comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities
401k matching
learning opportunities to develop and grow our team
positive work-life balance

Fulltime

Workplace Ambassador

The Workplace Ambassador builds community by connecting our people with solution...

Location

Australia , Sydney

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Extensive experience in property/facilities management, hospitality, hotel management or luxury corporate concierge
Strong administrative, communication and problem-solving skills
Proven experience with continuous improvement initiatives
Exceptional problem-solving skills with ability to adapt in a fast-paced environment
Self-motivated, goal-oriented, and focused on meeting performance targets
Strong communicator with excellent presentation, verbal, and written skills
Demonstrates honesty, trustworthiness, and flexibility in rapidly changing situations

Job Responsibility

Provide premium customer service, act as office expert, and support Community Manager in stakeholder interactions
Manage contractors, assist in procurement, and build strong vendor relationships
Process invoices, monitor budget, and identify financial opportunities and discrepancies
Handle reactive maintenance, proactively address facilities issues, and maintain high office standards
Conduct safety audits, participate in emergency procedures, and ensure compliance with safety protocols
Raise and track work orders, ensuring timely completion and adherence to JLL standards
Analyze problems, implement long-term solutions, and achieve Key Performance Indicators
Perform additional tasks consistent with the Workplace Ambassador role, demonstrating adaptability and analytical skills

What we offer

Entrepreneurial, inclusive culture
Opportunity to develop strengths and enjoy a fulfilling career full of varied experiences
Commitment to equal opportunity and diversity
Proactive support for the needs that difference brings
Dedicated to offering veterans a successful civilian career

Fulltime

Senior Workplace Ambassador

In this role, you will be responsible for delivering exceptional client experien...

Location

United Kingdom , London

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Recognised knowledge in hospitality or workplace experience
Ability to collaborate with diverse teams – lead by example
respectful, cooperative, accountable
Ability to quickly adapt to new devices, technology, and applications.
Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, Outlook)

Job Responsibility

Serve as an onsite Experience Services contact for client employee inquiries, issues, troubleshooting, and feedback
Recognize opportunities in the workplace experience and create programming to reduce friction for client employees
Ensure Experience/Ambassador Services are executed in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations
Lead, manage, equip and inspire a team of Ambassadors to consistently deliver high-touch customer service
Leadership responsibilities include but are not limited to functions such as managing, onboarding, timekeeping, delegating, scheduling, coaching, and teambuilding
Empowered to make operational adjustments as necessary, develops and documents standard operating procedures, and updates the playbook accordingly
Briefs leadership on key local developments and seizes opportunities to play a role in the execution of the client workplace strategy
Supports data collection, analysis, and reporting to ensure alignment with the client's goals and objectives
Achieve and exceed goals including performance goals, team goals, and client’s goals and objectives
Carries culture card as a tangible representation of values, standards, and principles to ensure memorable experiences

Fulltime

Workplace Experience Ambassador

As a Workplace Experience Ambassador at JLL, you will be the face of our organiz...

Location

Israel , Haifa

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience in reception, concierge, or related customer-facing field
Excellent people skills with ability to interact with diverse client staff and varying demands
Previous experience working within high-profile corporate environments
Fluency in English and local language with strong written and verbal communication skills
Strong PC literacy with proven ability to manage daily activities using various systems
Very high attention to detail with outstanding customer service skills
Ability to maintain professionalism at all times and serve as team ambassador

Job Responsibility

Deliver core front-of-house services including visitor sign-in, badging, luggage assistance, lost and found, and package deliveries while greeting and directing candidates, new hires, and visitors
Receive, direct, and relay telephone, email, and other queries through front-of-house channels while maintaining continual awareness of onsite events to personalize visitor experiences
Undertake physical setup of meeting and event spaces following team guidelines and EHS considerations, monitoring room environments including furniture, signage, equipment, temperature, and consumables
Create and maintain up-to-date Outlook, conference room finder, and SharePoint booking systems for meeting and event spaces while coordinating daily room booking display updates
Provide high awareness of local area services including shops, restaurants, hotels, and transport to support customer needs and liaison with security and janitorial teams
Deliver timely, accurate, and personalized responses to meeting and event inquiries while working flexibly across different settings as part of the team
Support facilities team services including trouble ticket requests, mail and courier services, site inspections, space audits, and administrative tasks

Fulltime

Workplace Experience Ambassador

We are looking for a Workplace Experience Ambassador for our Integrated Facility...

Location

United Kingdom , London

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience in reception, concierge or related field
Excellent people skills and ability to interact with a wide range of client staff and demands
Previous experience of working within a high profile corporate environment
Fluency in English and local language
Strong PC literacy and proven ability to manage daily activities using various systems
Very high attention to detail
Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
Ability to maintain professionalism at all times and be an ambassador of the team
Be an excellent team player with the want to go above and beyond for each other

Job Responsibility

Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience
Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries
Receive, direct and relay telephone, email and other queries via front of house
Greet, assist and direct candidates/new hires/visitors and the general public appropriately
Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised
Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail
Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations
Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured
Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces
High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers

Fulltime

Corporate Administrator

Our client in the food industry, is looking for a Corporate Administrator to joi...

Location

Canada , North York

Salary:

30.76 - 35.89 USD / Hour

Randstad

Expiration Date

August 10, 2026

Requirements

Degree or Diploma in Business Administration, or an equivalent blend of education and practical experience
3+ years of administrative experience working within a fast-paced, large-scale corporate environment
Complete fluency in English (written and verbal)
Superior written and verbal communication skills with the ability to collaborate across all levels of the organization
Exceptional time management, multi-tasking abilities, and keen attention to detail
Proficiency in Microsoft Office 365 (Outlook, Word, PowerPoint, Excel, OneDrive, Teams)
Strong troubleshooting skills with the capacity to handle sensitive situations with strict confidentiality and diplomacy
Natural interpersonal savvy with a strong internal customer-service focus

Job Responsibility

Create a warm, welcoming, and professional environment for all visitors and callers
Ensure all guests are aware of and compliant with site Health & Safety and Food Safety practices (including maintaining our strict nut-free environment)
Efficiently manage phone routing, general correspondence, and inquiries
Act as a site ambassador, ensuring the reception area and office foyer reflect our brand culture and remain up to date
Maintain an organized, fully stocked, and highly functional office space
Support meeting and conference room logistics, including setup, technical readiness, and catering/food ordering
Create and process purchase orders (POs) for all office-related supplies and expenses
Assist the Executive Assistant & Office Manager with facilities maintenance and amenities readiness
Provide logistical support and credit card reconciliation for the Leadership Team
Coordinate the fulfillment, packing, and shipping of product samples for influencer, media, and marketing programs

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Facilities Administrator and Workplace Ambassador

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