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Randstad Logo Randstad · -

Facilities Administrative Assistant

Canada, Calgary 24.33 USD / Hour · Job Posted June 10, 2026
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Job Responsibility

  • Manage all incoming Archibus and CMMS database work requests, including data entry, setting operational priorities, tracking time/costs, and providing real-time updates
  • Provide technical in-house training and continuous support for internal software users
  • Deliver superior customer service support via the dedicated department phone helpline and email inbox during regular business hours
  • Promptly dispatch emergency maintenance work requests directly to tradespersons and technical engineering teams
  • Perform diverse office administration duties, including financial requisition entries, purchase orders, and preliminary invoice processing
  • Support corporate document management practices by serving as a designated SharePoint administrator
  • Assist with operational project coordination, including developing schedules, updating action logs, and adjusting governance documents
  • Participate actively in departmental committees, team-building initiatives, and special operational projects

Requirements

  • Postsecondary diploma or an equivalent combination of applicable education and related administrative experience
  • Administrative Certificate or specialized education in business administration considered a strong asset
  • Previous call centre experience or public-facing customer service support experience highly preferred
  • Possession of a Facilities Management Professional (FMP) designation, or a strong willingness to obtain it
  • Basic functional knowledge of general building operations, trade terminology, and physical assets
  • Exceptional interpersonal skills combined with stellar written and verbal communication abilities
  • Outstanding phone etiquette and proven track record of delivering high-quality customer service support
  • Advanced proficiency in the Microsoft Office Suite and overall tech-savviness with complex databases
  • Superior organizational and time management skills, with the ability to prioritize multiple urgent tasks simultaneously
  • Demonstrated problem-solving capabilities, adaptability, and proactive growth mindset
  • Strong maturity, emotional intelligence, and diplomacy required to interact with diverse populations and manage stressed stakeholders
  • Ability to work autonomously with minimal supervision as well as collaboratively within a structured business administration team

Nice to have

  • Administrative Certificate or specialized education in business administration
  • Facilities Management Professional (FMP) designation

What we offer

  • Competitive compensation rate established at $24.33 per hour
  • Dynamic hybrid work environment offering an excellent balance between remote work and an engaging on-site office concept
  • Valuable exposure to large-scale infrastructure operations and integrated contractor frameworks
  • Opportunities to develop highly sought-after technical skills in facilities systems and database management
  • Continuous learning environment with supportive professional mentorship and peer guidance
  • Access to an international talent solutions leader
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