Facilitator, Consulting & Innovation – Mastercard Digital Labs

Mastercard Digital Labs is a leading edge global innovation practice, delivering a range of innovation programs which incorporate the best in design thinking and agile development processes. Digital Labs supports our customers and partners with Innovation and R&D consultation - delivering customised innovation programs, products and support - tailored to meet client-specific business challenges. Digital Labs supports Mastercard by creating products and solutions for our customers that activate Mastercard’s assets and drive the company’s core business. This role within Digital Labs act as a lead sprint master for facilitating all product / process engagements on behalf of customers and internal stakeholders alike. This role is a key customer focused role for Digital Labs which requires a confident, experienced facilitator with a deep understanding and experience in three core disciplines – ideation methodologies, rapid prototyping and design sprints and agile product management. This person will be a lead advocate for innovation within the Mastercard customer base, serving as one of the faces of Mastercard Labs externally in Italy , Europe & globally.