F4B Sales Support Specialist - French, Fever

F4B Sales Support Specialist - French

Fever

Location:
Spain, Madrid

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Fever for Business (F4B) is seeking a motivated and customer-oriented Sales Support Specialist (SSS) to expand the team. The SSS will play a pivotal role in supporting the sales efforts of the F4B team by providing exceptional customer service to our clients, managing inbound inquiries, and assisting in generating leads. The ideal candidate should have excellent communication skills, sales mindset, attention to detail, and a strong desire to contribute to the growth of Fever's F4B department.

Job Responsibility:

Own groups sales for a list of Fever events
Understand each event dynamics, target segments and sales options for groups
Work with PMs to drive large groups sales, helping them with feedback and recommendations
Close and process sales from large groups inbound requests
Manage incoming group requests via mail, phone, chat, etc. from customers
Support customers when trying to buy group tickets, solving questions and inquiries
Process payments and ticketing
Maintain accurate and up-to-date records of client interactions and sales activities

Requirements:

Excellent communication and interpersonal skills
Structured approach to work and good prioritization skills
Languages: French must, English must, other languages desirable
Ability to work independently and as part of a remote team
Previous experience in customer service, sales support, or a related role is preferred

Nice to have:

other languages desirable

What we offer:

Opportunity to have a real impact in a high-growth global category leader
Health insurance
Gympass membership
Flexible remuneration with a 100% tax exemption through Cobee
40% discount on all Fever events and experiences
Work in a location in the heart of Madrid, with possible travel across our markets
Home office friendly
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with
We have free food, drink, and fruit at the office
Possibility to receive in advance part of your salary by Payflow

Additional Information:

Job Posted:
June 14, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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