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Supports the Food Service Assistant Manager by leading daily operations, supervising team members, ensuring food quality and safety standards are met, assisting with scheduling and training, and promoting excellent customer service in a fast-paced food service environment. Acts as a key point of leadership on shift, reinforcing company policies, resolving routine issues, and helping drive efficiency, teamwork, and guest satisfaction.
Job Responsibility:
Act as and perform necessary duties in the absence of assistant manager
Ensure proper stock of supplies and products through shop inventory and ordering when necessary
Oversee when team members take breaks and/or lunches, adhering to local labor laws, to ensure meal violations and overtime (unless authorized) are limited
Monitor and ensure all staff comply with shift times and scheduled breaks to maintain operational efficiency
Leads and works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests
Greet and help customers as they enter the restaurant or approach food lines and counters
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
Lead all aspects of cooking, serving, and otherwise preparing food according to recipes, policies and procedures, including timeliness and proper temperatures
Ensure all food products meet quality standards
promptly alert management and remove any items that do not meet these expectations
Scrape food residues, wash dishes, and unload clean dishes, ensuring all items are sanitized and stored properly
Clean tables and seating areas so guests can be seated quickly
Transfers supplies and equipment between storage and work areas by hand or by cart
Coordinate and assist in setting up and breaking down stations designated by the manager
Use and care for kitchen equipment, including knives, stoves, freezers, and other machinery
Coordinate and assist in maintaining a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces
Assist with daily safety observations and report safety hazards discovered in the location to management immediately
Maintain daily temperature logs
Complete opening and closing station checklists
Work in a fast-paced and multi-task environment with varying temperatures, both indoor and outdoor
Assist with catering and special events as needed
Adhere to the uniform policy
Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal
Requirements:
Requires at least 1 year of leadership in food service experience
Demonstrated interpersonal and supervisory skills, with the ability to effectively manage staff and foster a positive work environment
Sufficient education to read, write, and use computer systems
Be able to work quickly and concisely under pressure
Available to work holidays and weekends
Must be flexible to work shorter or longer hours due to business volume
Able to pass a Food Handler certification exam
Frequent lifting, pushing, pulling, bending, squatting, and stooping
Expect constant walking and standing during shifts
Occasional crawling and climbing
Frequent lifting of 20 to 30 pounds
Ability to lift up to 60 pounds for infrequent circumstances
Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at-risk conditions
Exposure to extreme temperature changes
What we offer:
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage