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We can offer you a great opportunity to learn and grow as the newest member of our Food & Beverage team! We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver POSITIVELY OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a dynamic, confident, and ambitious new Food & Beverage Team leader for our fabulous Moxy and Residence Inn Slough! We are the first dual branded property in Slough; 2 hotels operating in 1 building! Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximisers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings! #ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters! The Wi-Fi is speedy, and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew’ is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time. At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun. If you have an inner drive to love what you do – and do it well - and you strive to provide the best purposeful hotel experience for the most selective of smart self-reliant business travellers, then please read on as you’re somebody we want within our Moxy and Residence Inn team.
Job Responsibility:
Deliver F&B service of a high standard and in accordance with departmental standards and procedures
Develop departmental standards and procedures to promote sales and beverage creativity and profit
Delivers daily briefings and attends other food and beverage meetings as scheduled
Prepares for service by ensuring the departments equipment are clean, outlet is ready for service and guest comfort
Carries out effective service by ensuring all staffs are aware of their roles and responsibilities
Take appropriate action to resolve guest complaints and concerns
Train food and beverage assistant in basic beverage knowledge and beverage service
Complete spillage report and submit to line manager at the conclusion of each shift
Assist F&B manager to source and review entertainment as appropriate
Design promotional material which is aimed at increasing revenue, covers and profit for bar with the approval of line manager
Requirements:
Previous experience within a similar role within a hotel environment
Strong background in food and beverage outlets, restaurants
Strong communicator and team management skills
Organizational skills with ability to meet deadlines
Ability to work in a dynamic, fast moving, and demanding environment
IT Literate
Fluency in English
What we offer:
Competitive Salary and package
Exclusive employee discounted rate to Cycas hotels
Continuous paid Training and Development opportunities