F&B Support Expert

• Communicate with the kitchen regarding menu questions and product availability
• Be knowledge in dietary restrictions and allergies
• Diligently communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
• Check in with guests throughout their experience to ensure satisfaction with each food course and/or beverages
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Complete closing duties, including restocking items
• Present physical and accurate check to guest and process payment
• Execute flawless service and support the Food and Beverage Department in all areas and phases of the operation
• Answer questions on menu selections
• Prepare all restaurant dining and event documentation
• Coordinate restaurant reservations
• Coordinate with group sales and/or catering sales, hotel departments, and guests
• Support Food & Beverage Outlets and Banquets by setting up and breaking down designated function rooms and event space

• 2-3 year's previous food and beverage serving experience required
• Must be customer and team oriented
• Ability to multi-task and work in a fast pace environment
• Serve food and beverages to guests making recommendations if needed
• Excellent guest service skills and communication skills (English required)
• Must be able to work flexible working hours, weekends and holidays
• Demonstrates knowledge and proficiency of all applicable food & beverage laws and regulations
• Demonstrate Excellent knowledge of Food & Beverage especially meats & Wine knowledge
• Hospitality Graduate or Certified Service Professional required
• Experience with working with POS system (Oracle Hospitality Symphony desirable)
• Stand and work at an extended period of time
• Able to work outdoors in the elements of the Caribbean weather
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
• Must be 18 years of age or older

Previous experience in a food and beverage environment preferred