F&B Support Expert, Marriott Bonvoy

Marriott Bonvoy

Location:
Cayman Islands, Grand Cayman

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The F&B Support Expert (Server Attendant) role involves creating exceptional dining experiences for guests through flawless service, precise food and beverage preparation, and ensuring guest satisfaction. The role requires communication with the kitchen team, awareness of dietary restrictions, maintaining cleanliness, and providing knowledgeable advice about menu options. It may also include event coordination and teamwork in food preparation and serving.

Job Responsibility:

Communicate with the kitchen regarding menu questions and product availability
Be knowledgeable in dietary restrictions and allergies
Diligently communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Check in with guests throughout their experience to ensure satisfaction with each food course and/or beverages
Maintain cleanliness of work areas, china, glass, etc.
Complete closing duties, including restocking items
Present physical and accurate check to guest and process payment
Answer questions on menu selections and prepare restaurant dining and event documentation
Coordinate with group sales, catering sales, hotel departments, and guests
Set up and break down designated function rooms and event space to group requirements
Advise guests of menu options and answer questions about products and services
Prepare and monitor the Food and Beverage Outlet for service and guest comfort
Provide a warm welcome to guests.

Requirements:

2-3 year’s previous food and beverage serving experience required
Must be customer and team oriented
Ability to multi-task and work in a fast pace environment
Serve food and beverages to guests making recommendations if needed
Excellent guest service skills and communication skills (English required)
Must be able to work flexible working hours, weekends and holidays
Demonstrates knowledge and proficiency of all applicable food & beverage laws and regulations
Demonstrate Excellent knowledge of Food & Beverage especially meats & Wine knowledge
Hospitality Graduate or Certified Service Professional required
Experience with working with POS system (Oracle Hospitality Symphony desirable)
Stand and work at an extended period of time
Able to work outdoors in the elements of the Caribbean weather
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Must be 18 years of age or older.

What we offer:

Opportunity to be part of The Ritz-Carlton and Marriott International
Training for The Ritz-Carlton Gold Standards
Be part of a luxury hospitality brand
Work in the Caribbean environment.

Additional Information:

Job Posted:
July 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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