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The F&B Supervisor will be part of the F&B Front department, responsible for supervising shifts, permanent staff, and extra staff. This role rotates between different outlets and banquets based on the shift schedule and ensures optimum service while meeting guest needs.
Job Responsibility:
Supervise shifts, permanent staff, and extra staff
Rotate between different outlets and banquets based on shift schedule
Ensure staff is working together as a team to ensure optimum service
Support Department Managers in daily operations
Inspect grooming and attire of staff
Complete opening and closing duties
Inspect storage areas for organization and cleanliness
Monitor dining rooms for seating availability, service, and safety
Complete work orders for maintenance repairs
Assist in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
Serve as first point of contact for Guarantee of Fair Treatment/Open Door Policy
Follow all company and safety policies and procedures
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Requirements:
Previous experience in the role
Fluent knowledge of English (spoken and written)
High school diploma or G.E.D. equivalent
At least 2 years of supervisory experience
HACCP certification
Ability to stand, sit, or walk for extended periods
Ability to lift objects up to 50 pounds
Ability to move through narrow, confined, or elevated spaces
Ability to move up and down stairs and service ramps
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