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We are looking for an enthusiastic and hands-on F&B Supervisor to join our village team, supporting the delivery of an exceptional food and beverage experience for our residents and guests. We are driven by a clear purpose: to build thriving communities where residents feel valued, supported, and inspired every day. As F&B Supervisor, you will play a key role in the day-to-day operation of the restaurant and hospitality services, leading by example to ensure high standards of service, presentation, and resident satisfaction. You will support, coach, and motivate the front-of-house team while working closely with the Head Chef and wider village team to create a welcoming, vibrant dining environment.
Job Responsibility
Supervising the day-to-day food and beverage operations across the restaurant, bar, café, and lounges
Ensuring the F&B team consistently follow opening and closing procedures and maintain high operational standards
Leading by example to deliver exceptional levels of customer service to all residents, guests, and visitors
Coaching and supporting the team to achieve excellent service, while advising on upselling, cross-selling, and add-on opportunities
Assisting the Assistant Village Manager in planning and executing events, private parties, and special functions
Maintaining a safe working environment by ensuring strict adherence to health and safety protocols
Staying informed on market trends and best practices to bring fresh, innovative ideas to the culinary and hospitality experience
Requirements
Proven experience supervising a food and beverage operation, either as a team leader or supervisor
Strong commercial awareness with the ability to drive sales and maximise revenue opportunities
Enthusiastic, passionate, and personable, with the ability to build strong relationships with residents, guests, and team members
Hospitality or hotel management qualification would be desirable, but not essential
Nice to have
Hospitality or hotel management qualification
What we offer
Bupa Health Cashplan (including employee assistance program)
Life Assurance at x4 your annual salary
33 days annual leave (inclusive of bank holidays, pro-rated to your contracted working hours)
Holiday buying scheme (up to a week's extra leave)
Big birthdays off (those ending in a 0)
5% matched pension scheme
Retail discounts on a variety of outlets
Access to SMART tech
Ongoing learning and development opportunities
Wellbeing hub and resources
including discounts related to wellbeing interventions