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The Supervisor is an integral part of the Residences Food & Beverage team at Naples Beach Club, A Four Seasons Resort. The main objective of this role is to support daily Food & Beverage operations within the outlets while delivering exceptional, personalized dining experiences for our members and guests. This role is expected to lead by example, ensuring service standards are met, team members are supported, and operations run smoothly. Our goal is to enhance the residential dining experience while upholding the Four Seasons culture of excellence.
Job Responsibility:
Supporting and supervising daily operations while guiding and motivating team members
Ensuring a welcoming, attentive, and personalized service experience for every resident and guest
Assisting with opening and closing procedures, service flow, and adherence to Four Seasons standards within the Residences
Acting as a liaison between residents, team members, and management to ensure expectations and preferences are met
Working closely with management and team members to maintain seamless service across the Residences
Requirements:
Ability to work in a fast-paced environment while maintaining strong attention to detail
Passion for food, beverage, and hospitality
Strong communication and interpersonal skills
Fluency in reading, writing, and spoken English is required
Previous supervisory experience in Food & Beverage or hospitality is a plus
Knowledge of Food & Beverage service standards is preferred
Nice to have:
Previous supervisory experience in Food & Beverage or hospitality
Knowledge of Food & Beverage service standards
What we offer:
Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace