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Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
Job Responsibility
Take initiative and deliver a wide range of services to make sure that guests enjoy their meal
Set tables
Communicate with the kitchen
Interact and serve guests
Clean work areas and supplies
Make transactions feel like part of the experience
Requirements
Create a safe workplace
Follow company policies and procedures
Uphold quality standards
Ensure professional uniform, personal appearance, and communications
Stand, sit, or walk for an extended time
Move over sloping, uneven, or slippery surfaces
Manage the menu (read and visually verify information)
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
What we offer
Accommodation
Meals on duty
Transportation
World class training and development including leadership development
Recognition programs
Discounted accommodation in over 8,000 hotels all over the world
Discounted food & drink in all our restaurants and bars
Discounts for your friends and family
Unlimited career opportunities internationally and locally