CrawlJobs Logo

F&B Reservations Officer

Singapore, Singapore · Job Posted March 25, 2026
Apply Position
Job Link Share

Job Description

Assists the Reservations Manager in the supervision and control of the food & beverage reservations operational procedures. This includes preparation of maintaining a complete and up to date reservation, diligent follow ups on reservations, assisting with preparation of monthly rosters if require, and monitoring booking demand and trends and ensuring the maximisation of the outlets to maximised the revenue opportunities in all aspects. Officers promotes outlets through phone contacts and maintains a good relationship with business contacts by assisting in doing eDM blast. Also, to contribute positively to Engagement Survey results by being positively in all aspects of departmental & inter-departmental issues.

Job Responsibility

  • Assist the Reservations Manager in supervision and control of food & beverage reservations operational procedures
  • Handle daily Outlets Reservations and 3rd party Reservations Platforms
  • Take charge of systematic monitoring and follow-up of reservations
  • Help review work methods and procedures in F&B Reservation
  • Actively manage/sell the restaurants at 100% occupancy
  • Meet or exceed monthly upsell and maintain abandon calls goals at or below 3%
  • Keep the Reservations Manager informed of daily reservation developments
  • Check all big group with deposits/guaranteed for 10 diners an above or Private Rooms, seminars bookings
  • Handle guest complains and Customer Care guest complains
  • Ensure data update for all promotions are updated
  • Establish and set targets to achieving office goals for officer productivity
  • Responsible for developing, organising and implementing individual officer
  • Work with the Reservations Manager in providing recognition
  • Lead the monthly reservations meeting
  • Monitor daily booking trends, demand and pick-up patterns

Requirements

  • Candidate must possess at least a Professional Certificate/NiTEC, any field
  • Relevant experience with hotel Rooms/F&B reservations is a big plus
  • Great customer service, communication, multi-tasking & interpersonal skills
  • A great team player
  • Able to start work within short notice period

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

F&B Reservations Officer

8 matching positions

F&B Reservations Officer

Assists the Reservations Manager in the supervision and control of the food & be...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Candidate must possess at least a Professional Certificate/NiTEC, any field
  • Relevant experience with hotel Rooms/F&B reservations is a big plus
  • Great customer service, communication, multi-tasking & interpersonal skills
  • A great team player
  • Able to start work within short notice period
Job Responsibility
Job Responsibility
  • Assists the Reservations Manager in the supervision and control of the food & beverage reservations operational procedures
  • Preparation of maintaining a complete and up to date reservation
  • Diligent follow ups on reservations
  • Assisting with preparation of monthly rosters if require
  • Monitoring booking demand and trends and ensuring the maximisation of the outlets to maximised the revenue opportunities in all aspects
  • Promotes outlets through phone contacts and maintains a good relationship with business contacts by assisting in doing eDM blast
  • Contribute positively to Engagement Survey results by being positively in all aspects of departmental & inter-departmental issues
  • Responsible in handling daily Outlets Reservations and 3rd party Reservations Platforms delegates it’s accordingly besides the Sevenrooms
  • Takes charge of the systematic and monitor the following up, orderly filing of reservations correspondence and ensure that they are updated in Sevenrooms accordingly
  • Helps in the review of work methods and procedures in F&B Reservation, recommends changes when necessary to improve quality of work
  • Fulltime
Read More
Arrow Right

F&B Reservations Officer

Assists the RM in the supervision and control of the food & beverage reservation...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Candidate must possess at least a Professional Certificate/NiTEC, any field
  • Relevant experience with hotel Rooms/F&B reservations is a big plus
  • Fresh graduates are welcome
  • Great customer service, communication, multi-tasking & interpersonal skills
  • A great team player
  • Able to start work within short notice period
Job Responsibility
Job Responsibility
  • Assists the RM in the supervision and control of the food & beverage reservations operational procedures
  • Preparation of maintaining a complete and up to date reservation
  • Diligent follow ups on reservations
  • Assisting with preparation of monthly rosters if require
  • Monitoring booking demand and trends and ensuring the maximisation of the outlets to maximised the revenue opportunities
  • Promotes outlets through phone contacts and maintains a good relationship with business contacts by assisting in doing eDM blast
  • Contribute positively to Engagement Survey results
  • Handling daily Outlets Reservations and 3rd party Reservations Platforms
  • Systematic and monitor the following up, orderly filing of reservations correspondence
  • Review of work methods and procedures in F&B Reservation, recommends changes when necessary
  • Fulltime
Read More
Arrow Right

F&B Guest Officer

The Four Seasons Hotel Kyoto is looking for F&B Guest Officer at Sushi restauran...
Location
Location
Japan , Kyoto
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Speak English
  • Speak Japanese
  • Passion for excellence
  • Expertise in hospitality operations
  • Proven leadership experience
Job Responsibility
Job Responsibility
  • Welcome the guests at Sushi restaurant
  • Take and handle reservations
  • Check emails and reply back
  • Check and handle the restaurant menus
  • Communicate with colleagues and managers all the guests needs and requests
  • Handle restaurant floor plan
What we offer
What we offer
  • Opportunities to learn, grow and develop
  • Engage in diverse and challenging work
  • Sense of pride in work well done
  • Recognized for excellence
  • Mutual respect, collaboration, creativity and a commitment to the highest quality of service
  • Fulltime
Read More
Arrow Right

F&B Manager

The Food & Beverage Manager must have previous food service and bar experience a...
Location
Location
United States , Longmont
Salary
Salary:
60000.00 - 65000.00 USD / Year
tandemhospitalitygroup.com Logo
Tandem Hospitality Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Three years of prior leadership experience in the food and beverage industry preferred
  • Knowledge of proper food handling
  • Strong written and verbal communication skills
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, and work with minimum supervision
  • Reliable attendance with the flexibility to work varied days and shift as well as holidays
  • Proper food safety training and certification as described by law
  • Experience working with computers (MS Office/Google), POS systems, and reservations software
  • Must have some familiarity of basic cooking skills
Job Responsibility
Job Responsibility
  • Oversee a team of employees including hiring, development, scheduling and training and ensuring a positive working environment for all team members
  • Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience
  • Properly handle daily cash deposits
  • Open or close the restaurant when necessary, securing cash, liquor, and entry points
  • Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality and has all the proper garnishments and is cooked to specification
  • Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
  • Assign service-related tasks to servers
  • Properly check out servers and bartenders at the end of their shift
  • Bus tables and assist with processing dirty dishes if necessary
  • Ensure dining tables are properly prepared for service
  • Fulltime
Read More
Arrow Right

F&B Digital Marketing Executive

Responsible for all on-site details for executing group events, develop and foll...
Location
Location
Indonesia , Surabaya
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • Less than 1 year related work experience
  • At least 2 years of supervisory experience
Job Responsibility
Job Responsibility
  • Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems
  • Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events
  • Design, confirm, and communicate room layouts and set-up requirements for special events
  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations
  • Transmit information or documents using computer, mail, or facsimile machine
  • Operate standard office equipment other than computers
  • Prepare weekly departmental payroll paperwork
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications
  • Fulltime
Read More
Arrow Right

F&B Sales Executive

Contact appropriate individual or department (e.g., Sales, Data Administration, ...
Location
Location
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Education: High school diploma or G.E.D. equivalent
  • Related Work Experience: At least 2 years of related work experience
  • Supervisory Experience: No supervisory experience
  • License or Certification: None
Job Responsibility
Job Responsibility
  • Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling
  • Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates)
  • Promote awareness of brand image internally and externally
  • Process requests for redeeming Marriott Rewards points
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Enter Marriott Rewards information into appropriate software when taking guest reservations
  • Answer, record, and process all guest calls, requests, questions, or concerns
  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing)
  • Assist management in training and motivating employees
  • Fulltime
Read More
Arrow Right

F&B Admin Assistant

Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
  • Transmit information or documents using a computer, mail, or facsimile machine
  • Operate standard office equipment other than computers
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
  • Handle incoming and outgoing mail, including date stamping and distributing incoming mail
  • Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities
  • Enter and locate work-related information using computers and/or point of sale systems
  • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Job Responsibility
Job Responsibility
  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
  • Transmit information or documents using a computer, mail, or facsimile machine
  • Operate standard office equipment other than computers
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
  • Handle incoming and outgoing mail, including date stamping and distributing incoming mail
  • Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities
  • Enter and locate work-related information using computers and/or point of sale systems
  • Fulltime
Read More
Arrow Right

Assistant F&B Sales Manager - NOBU Bangkok (Proactive)

Contact appropriate individual or department (e.g., Sales, Data Administration, ...
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
Job Responsibility
Job Responsibility
  • Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling
  • Determine and give complimentaries to guests as gifts for their patronage
  • Promote awareness of brand image internally and externally
  • Process requests for redeeming Marriott Rewards points
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Enter Marriott Rewards information into appropriate software when taking guest reservations
  • Answer, record, and process all guest calls, requests, questions, or concerns
  • Perform general office duties to support Sales & Marketing
  • Assist management in training and motivating employees
  • Fulltime
Read More
Arrow Right