F&B Outlet Supervisor

• Supervise and coordinate the activities of F&B team members in assigned outlet
• Ensure adherence to Four Seasons service standards and policies
• Assist in training, coaching, and developing team members to maintain high performance
• Monitor guest satisfaction and handle any complaints promptly and professionally
• Maintain cleanliness, organization, and compliance with health and safety regulations
• Support inventory control, ordering, and cost management
• Collaborate with other departments to ensure seamless guest experiences
• Assist in scheduling and managing labor costs effectively
• Uphold Four Seasons’ culture of luxury service and personalized guest care

• Minimum 2 years of experience in a supervisory role within a luxury hotel
• Strong knowledge of food and beverage operations and service standards
• Hospitality degree or equivalent preferred
• Excellent leadership and team management skills
• Strong communication and interpersonal abilities
• Ability to handle high-pressure situations and resolve conflicts effectively
• Detail-oriented with a focus on guest satisfaction
• Proficient in POS systems and basic computer applications
• Fluency in English
• Arabic is an advantage
• Flexible schedule, including weekends and holidays
• Passion for delivering exceptional service and creating memorable experiences

Arabic is an advantage