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The Assistant Restaurant Manager will support Manager of area in planning, organizing, controlling, and directing the work of employees in the Restaurant, Bar and pool ensuring guest satisfaction.
Job Responsibility:
Support Manager of area in planning, organizing, controlling, and directing the work of employees in the Restaurant, Bar and pool ensuring guest satisfaction
Maintains a working knowledge of food & beverage
Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Ensure excellent product quality at a fair price and attend regular operational meeting to ensure effective coordinate and cooperation between departments
Maintain the concept and position of restaurant or bar in the community
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits
Selecting, training, evaluate, lead, motivate, coach, and discipline all employees, within Restaurant or Bar to ensure that established cultural and core standards are met
long-range strategic planning for outlet operation
Provide knowledge and skill training to team both on the job and class room training
Control labor and operating expenses through effective scheduling of FS full time employee and casual
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
Forecast workloads and arrange work schedules prepared accordingly to guest needed with use of On Track or similar tools
Make sure Micros system is up to date and all items from the current menu and most requested items are available and correctly priced
Requirements:
Minimum two years’ previous experience as Supervisor in luxury/high end Food & Beverage outlet
College education or equivalent experience
Previous employment experience in a similar position with other luxury Hotels will be an added advantage
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting
Requires ability to operate computer equipment and other food & beverage computer systems
Requires reading, writing and oral proficiency in Arabic, French and English languages
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Positive attitude with a generous and uplifting team approach
Ability to proactively anticipate and prioritize the needs of the guest
Energetic and professional approach to his/her craft