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The Food & Beverage Manager must have previous food service and bar experience and possess outstanding leadership and guest service skills. This position is responsible for maintaining high standards of guest service, safety, and cleanliness. The Food & Beverage Manager will ensure that each guest has a positive experience and that all expectations are exceeded, while resolving any issues that may arise. They will be responsible for exemplifying our culture.
Job Responsibility
Oversee a team of employees including hiring, development, scheduling and training and ensuring a positive working environment for all team members
Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience
Properly handle daily cash deposits
Open or close the restaurant when necessary, securing cash, liquor, and entry points
Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality and has all the proper garnishments and is cooked to specification
Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
Assign service-related tasks to servers
Properly check out servers and bartenders at the end of their shift
Bus tables and assist with processing dirty dishes if necessary
Ensure dining tables are properly prepared for service
Communicate to staff all current menu choices, specials and menu deviations
Be able to open and pour wine at tableside
Assist with special events as needed
Greet all guests warmly with an appropriate greeting
Report accidents, injuries, and unsafe work conditions to manager
Ensure team members' uniform is neat and professional and grooming standards have been followed
Anticipate and address guests' service needs
Develop and maintain positive working relationships with others
Requirements
Three years of prior leadership experience in the food and beverage industry preferred
Knowledge of proper food handling
Strong written and verbal communication skills
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, and work with minimum supervision
Reliable attendance with the flexibility to work varied days and shift as well as holidays
Proper food safety training and certification as described by law
Experience working with computers (MS Office/Google), POS systems, and reservations software
Must have some familiarity of basic cooking skills