F&B Guest Relations Agent Job at Four Seasons (Taormina)

F&B Guest Relations Agent

Reporting to the Restaurant Manager, you will be responsible for ensuring an exc...

Location

Italy , Taormina

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent experience
Six to twelve months of restaurant, food and beverage or equivalent experience
Previous experience in luxury hotels and/or fine dining restaurants or restaurant groups
Working knowledge of the restaurant aspect of Four Seasons services, policies or operations
Knowledge or the ability to operate computer equipment and the reservations system
Attention to detail
Strong interpersonal and relationship building skills
Ability to multi-task with excellent organizational skills
Be a team player
Bring personal touch and energy to guest experiences

Job Responsibility

Ensure an exceptional welcoming experience to Guests
Coordinate Guest reservations and respond to inquiries
Review reservations to organize the best table allocation
Develop a complete knowledge of all menu items and daily specials
Support the set-up of the room
Maintain a station chart and cover count for the restaurant while recognizing capacities of servers
Prepare bills and ascertain Guests’ satisfaction
Set up host/hostess stand
Make recommendations as to the set-up of the room
Answer telephones according to Four Seasons standards and take guest reservations or provide information

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Guest Relations Agent

Closely deal with all requests, problems and needs of guests staying at the hote...

Location

Egypt , Hurghada

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

At least a vocational high school certificate or a related field or equivalent experience
Proven experience in the same role within the hotel industry
Knowledge of hotel operations, service standards, and guest expectations
Effective communication and interpersonal abilities
Detail-oriented and capable of managing multiple tasks and priorities
Flexibility to adapt to a dynamic and fast-paced environment
Fluency in verbal and written English is essential
Additional Russian language is a must, Arabic will be an advantage

Job Responsibility

Closely deal with all requests, problems and needs of guests staying at the hotel and find solutions to problems, focusing on guest satisfaction
Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly
Handle guest complaints and find solutions, report any problems that take time to solve to his/her direct manager and follow-up on the matter
Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have
Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these
Write down any comments, requests, suggestions and complaints received from guests during the day and report together with their answers and actions
Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers
Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation
Work in coordination with all departments and ensure the flow of necessary information
Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest

Fulltime

Onsite Leisure Reservations Sales Coordinator

Location

United States , Sausalito

Salary:

19.77 USD / Hour

Cavallo Point Lodge

Expiration Date

Until further notice

Requirements

Must have a High School diploma, College Degree preferred
Strong proficiency in Microsoft Office (Excel, Word) and property management systems (PMS)
Previous experience in hotel reservations, front office, or sales, preferably with a focus on leisure travel and in a high luxury environment
Must be a naturally enthusiastic, centered, and organized person to manage the diverse multi-tasking responsible for this position
Capable of remembering guest names and using them frequently
Must be able to see, hear and speak clearly
Strong computer skills with hotel property management systems
Exceptional verbal and written communication skills in English
Ability to operate basic office equipment
computer and related programs, fax, copier, scanner, etc.

Job Responsibility

To be proficient with all features of the Lodge’s property management system as this position requires a thorough understanding of both the reservations features and accounting billing features
Handle reservations and bookings for travel partners, small wholesale groups, and VIP arrivals, ensuring accuracy in systems such as Opera or Delphi
Act as a primary contact for travel agents and leisure guests, managing the sales inbox and providing fast, professional responses
Assist with planning of client site inspections and organizing amenities and client preferences with the Resort team
Host site inspections on behalf of sales team
Entertain agents / fam trips in resort F&B outlets
Coordinate agent property visits including FAM trips
Reconcile TA commissions weekly and investigate any commission inquiries
Communicate with other property staff regarding updated information on leisure reservations to keep everyone in the office informed on leisure’s special needs
Handle incoming reservations calls for all individual travelers’ requests and complete the daily checklists tasks

Fulltime

Leisure Sales Coordinator

The Four Seasons Resorts Lāna’i is looking for a Leisure Sales Coordinator who s...

Location

United States of America , Lana'i city, Hawaii

Salary:

30.55 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Legal work authorization in United States
Ability to stand for extended periods, lift up to 35 lbs, and push/pull as needed during shifts
Weekend and Holiday availability required
Strong skills in hotel property management systems such as Opera as well as Microsoft Office products: Word, Excel, Powerpoint and Outlook
Demonstrated strength in relationship building and customer engagement
Polished, professional brand representation with the ability to build trust with high‑expectation clients while collaborating effectively across departments and maintaining strong organizational attention to detail
Self‑starter with a creative, entrepreneurial mindset and ability to problem-solve
Ability to self-manage tasks and responsibilities with a remote based leadership team

Job Responsibility

Assist with planning of client site inspections and organize amenities and client preferences with the Resort team
Host site inspections on behalf of sales team
Entertain agents / fam trips in resort F&B outlets
Coordinate agent property visits including FAM trips
Receive and respond to incoming emails/phone calls to the Sales Department in accordance with Four Seasons Standards
Prepare leisure rate quotes for Leisure Sales team
Proactively field questions and manage client requests in collaboration with Sales Managers
Prepare accurate written correspondence in English including letters, contracts, rate proposals, reports, and emails using Microsoft 360, MS Word, Excel, Golden Sales & Catering
Maintain GSC accounts including: traces, creating and updating accounts as well as recording activities
Develop and create required Sales and resort collateral such as FAM invitations, site alerts, stay itineraries, sales presentations, etc

What we offer

100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self

Fulltime

Accounting Supervisor

To assist the Credit Manager in maintaining proper credit procedures throughout ...

Location

Japan , Tokyo, Chiyoda-ku

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High School/College education or equivalent experience
Minimum three to 12 months experience in related position with Four Seasons or other organization
Excellent written and verbal communication skills
Ability to read, write and speak English
Require a working technical knowledge of generally accepted accounting principles and Four Seasons Internal Controls, Policies and Procedures as they relates to Credit and Accounts Receivable
Require knowledge of and the ability to operate computer equipment, Microsoft Office Suite software, Opera and F&B POS systems
Ability to operate fax, scanner, copier, telephone, adding machine, calculator
Require a flexible schedule

Job Responsibility

Assist the Credit Manager in maintaining proper credit procedures throughout the hotel
Maintain a harmonious and professional relationship with co-workers, supervisors and all departments
Comply with Four Seasons’ Work Rules and Standards of Conduct
Print, prepare and mail statements for outstanding C/L accounts at least twice per week
Answer guest and credit card inquiries concerning accounts
Prepare and maintain complete, accurate and organized records for all outstanding accounts
Ensure all Travel Agent payments are properly reviewed/verified, audited
Review group and catering contracts, establish understanding of billing arrangements and follow up on deposits and prepayments
Assist the Income Auditor in reconciling the City Ledger totals
Assist the Credit Manager in obtaining credit references

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
50％ F&B outlet discount for other Four Seasons Hotel in Japan
Complimentary Employee Meals
Social insurance
Define contribution benefit
Yearly health checks up

Fulltime

New

Field Superintendent - Civil (Bulk Earthworks)

This position is for a specific project with a time frame of approximately 2 yea...

Location

United States

Salary:

Not provided

M3 Engineering & Technology Corp.

Expiration Date

Until further notice

Requirements

A minimum of 5 years’ experience in a similar role
A minimum of 2 years’ experience in heap leach pad construction
Bachelor’s degree in Civil Engineering or related field
Working knowledge and experience and MS office, MS Project, and Primavera 6
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed-oriented, and have exceptional organizational skills
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities, with limited supervision
Must be able to pass the background check

Job Responsibility

Management and oversight of onsite contractors completing heap leach pad construction, liner installation, bulk civil earthworks, drainage ways, and fine grading
Coordination with engineering design efforts, contract administration, procurement & logistics, and project controls
Ensure compliance with all project management plans, design intent, safety procedures, manage onsite contractors work activities
Assembly of RFI's for engineering response, track contractor field progress, QA/QC review and documentation of in place work, reviewing/coordinating shop drawings with contractors, vendors & engineering
Generation of project meeting minutes
Generation of daily preparation of field progress & material reports, scheduling and cost control updates, and weekly and monthly reports as required
Ability to manage site team, interface with client representatives, present construction progress, resolve issues and develop interim reports to clients in a public forum, if needed
Work with site safety manager to support and enforce safety procedures
Position typically requires site presence for the duration of the project

Fulltime

New

Food Service Worker

The Food Service Worker will assist the manager with food/meal preparation; main...

Location

Canada , Shilo

Salary:

Not provided

Aramark UK

Expiration Date

Until further notice

Requirements

Food Service Certificate as needed
Sufficient education or training to read, write, and follow verbal and written instructions
Be able to work quickly and concisely under pressure

Job Responsibility

Prepare quality food and baked goods according to a planned menu
Prepare a daily report that verifies transactions
Understand what is inclusive of a meal
Ensure storage of food in an accurate and sanitary manner
Serve food according to meal schedules, department policies and procedures
Use and care of kitchen equipment, especially knives
Timely preparation of a variety of food items, beverages, and add garnishments to ensure customer happiness and eye appeal
Coordinate and assist in major cleaning of refrigerators, freezers, and cooking and serving equipment
Adhere to all food safety regulations for sanitation, food handling, and storage
Adhere to the uniform policy

New

Head of Digital

We are recruiting an experienced and inspiring Head of Digital to continue our d...

Location

United Kingdom , Norwich

Salary:

48171.00 GBP / Year

Norfolk and Waveney Mind

Expiration Date

May 06, 2026

Requirements

Bring experience of leading digital services, IT, or data functions
Have a strong understanding of cloud technologies, information governance, and cyber security
Be an excellent communicator, able to engage confidently with staff at all levels
Be a motivating and supportive leader to our IT and Data teams
Share our commitment to accessible, inclusive, and values driven services
Able to work autonomously, flexibly, and collaboratively with staff at all levels of the organisation
Be an excellent communicator
Be a motivating leader to the IT and Data teams
A driver licence with business insurance and access to a vehicle is essential

Job Responsibility

Leading the organisation’s digital strategy
Providing strategic and operational leadership across IT, data, and digital services
Ensuring technology is secure, reliable, and enables the delivery of high quality, values led mental health support
Overseeing cloud based data solutions, IT infrastructure, information recording, storage and reporting
Ensuring systems and information are available to staff when and where they need them
Acting as a conduit with partner organisations where appropriate
Supporting system integration and collaborative working across the wider health and care landscape
Ensuring high standards of data protection and cyber security across the organisation
Maintaining compliance with GDPR at all times
Supporting the work of the Data Protection Officer and Senior Information Risk Owner

Fulltime

!

F&B Guest Relations Agent

Four Seasons

Location:
Italy , Taormina

Category:
Gastronomy

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for F&B Guest Relations Agent

F&B Guest Relations Agent

Guest Relations Agent

Onsite Leisure Reservations Sales Coordinator

Leisure Sales Coordinator

Accounting Supervisor

Field Superintendent - Civil (Bulk Earthworks)

Food Service Worker

Head of Digital

F&B Guest Relations Agent

Four Seasons

Location:Italy , Taormina

Category:Gastronomy

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for F&B Guest Relations Agent

F&B Guest Relations Agent

Guest Relations Agent

Onsite Leisure Reservations Sales Coordinator

Leisure Sales Coordinator

Accounting Supervisor

Field Superintendent - Civil (Bulk Earthworks)

Food Service Worker

Head of Digital

Location:
Italy , Taormina

Category:
Gastronomy

Contract Type:
Employment contract

Job Posted:
May 03, 2026