F&B Guest Officer Job at Four Seasons (Kyoto)

F&B Guest Experience Manager

The F&B Guest Experience Manager is responsible for curating exceptional, person...

Location

United States of America , Río Grande

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in Food & Beverage operations or guest experience leadership within luxury hospitality
A genuine passion for service excellence and creating memorable guest moments
Strong leadership, communication, and interpersonal skills
High emotional intelligence and the ability to manage guest concerns gracefully
Detail-oriented mindset with a proactive, hands-on approach
Ability to work flexible schedules, including evenings, weekends, and holidays
Cultural awareness and comfort engaging with an international clientele

Job Responsibility

Lead and oversee the guest experience across all Food & Beverage outlets, ensuring consistency and excellence in service delivery
Serve as a brand ambassador by actively engaging with guests, building meaningful connections, and anticipating needs
Handle guest feedback and service recovery with professionalism, empathy, and efficiency
Collaborate with F&B leadership, Culinary teams, and Front Office to ensure seamless end-to-end guest journeys
Monitor guest satisfaction metrics, online reviews, and internal feedback to drive continuous improvement
Train, coach, and support teams in service standards, emotional luxury, and personalized interactions
Support VIP guests, special events, and bespoke dining experiences
Ensure compliance with Four Seasons policies, health and safety standards, and local regulations

What we offer

Energizing Employee Culture
Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

F&B Reservations Officer

Assists the Reservations Manager in the supervision and control of the food & be...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Candidate must possess at least a Professional Certificate/NiTEC, any field
Relevant experience with hotel Rooms/F&B reservations is a big plus
Great customer service, communication, multi-tasking & interpersonal skills
A great team player
Able to start work within short notice period

Job Responsibility

Assists the Reservations Manager in the supervision and control of the food & beverage reservations operational procedures
Preparation of maintaining a complete and up to date reservation
Diligent follow ups on reservations
Assisting with preparation of monthly rosters if require
Monitoring booking demand and trends and ensuring the maximisation of the outlets to maximised the revenue opportunities in all aspects
Promotes outlets through phone contacts and maintains a good relationship with business contacts by assisting in doing eDM blast
Contribute positively to Engagement Survey results by being positively in all aspects of departmental & inter-departmental issues
Responsible in handling daily Outlets Reservations and 3rd party Reservations Platforms delegates it’s accordingly besides the Sevenrooms
Takes charge of the systematic and monitor the following up, orderly filing of reservations correspondence and ensure that they are updated in Sevenrooms accordingly
Helps in the review of work methods and procedures in F&B Reservation, recommends changes when necessary to improve quality of work

Fulltime

F&B Reservations Officer

Assists the Reservations Manager in the supervision and control of the food & be...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Candidate must possess at least a Professional Certificate/NiTEC, any field
Relevant experience with hotel Rooms/F&B reservations is a big plus
Great customer service, communication, multi-tasking & interpersonal skills
A great team player
Able to start work within short notice period

Job Responsibility

Assist the Reservations Manager in supervision and control of food & beverage reservations operational procedures
Handle daily Outlets Reservations and 3rd party Reservations Platforms
Take charge of systematic monitoring and follow-up of reservations
Help review work methods and procedures in F&B Reservation
Actively manage/sell the restaurants at 100% occupancy
Meet or exceed monthly upsell and maintain abandon calls goals at or below 3%
Keep the Reservations Manager informed of daily reservation developments
Check all big group with deposits/guaranteed for 10 diners an above or Private Rooms, seminars bookings
Handle guest complains and Customer Care guest complains
Ensure data update for all promotions are updated

Fulltime

F&B Reservations Officer

Assists the RM in the supervision and control of the food & beverage reservation...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Candidate must possess at least a Professional Certificate/NiTEC, any field
Relevant experience with hotel Rooms/F&B reservations is a big plus
Fresh graduates are welcome
Great customer service, communication, multi-tasking & interpersonal skills
A great team player
Able to start work within short notice period

Job Responsibility

Assists the RM in the supervision and control of the food & beverage reservations operational procedures
Preparation of maintaining a complete and up to date reservation
Diligent follow ups on reservations
Assisting with preparation of monthly rosters if require
Monitoring booking demand and trends and ensuring the maximisation of the outlets to maximised the revenue opportunities
Promotes outlets through phone contacts and maintains a good relationship with business contacts by assisting in doing eDM blast
Contribute positively to Engagement Survey results
Handling daily Outlets Reservations and 3rd party Reservations Platforms
Systematic and monitor the following up, orderly filing of reservations correspondence
Review of work methods and procedures in F&B Reservation, recommends changes when necessary

Fulltime

New

Assistant F&B Sales Manager

Contact appropriate individual or department (e.g., Sales, Data Administration, ...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience

Job Responsibility

Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling
Determine and give complimentaries to guests as gifts for their patronage
Promote awareness of brand image internally and externally
Process requests for redeeming Marriott Rewards points
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Enter Marriott Rewards information into appropriate software when taking guest reservations
Answer, record, and process all guest calls, requests, questions, or concerns
Perform general office duties to support Sales & Marketing
Assist management in training and motivating employees

Fulltime

F&B Internship Holiday Inn Express Deventer

Ready to kickstart your career in hospitality? As a Food & Beverage Trainee at t...

Location

Netherlands , Deventer

Salary:

500.00 EUR / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Enthusiasm
A true team player
Friendly and service oriented
Hands-on mentality
Flexibility to work different shifts, including weekends & holidays.

Job Responsibility

Work in the day-to-day operations of the bar & restaurant to ensure compliance with all policies, procedures, standards and aiming at satisfying and exceeding our guest’s expectations
Taking, preparing, and serving orders varying from cocktails, coffees to dishes for breakfast, lunch, and dinner
Resolve customer complaints promptly and according to our hotel standards
Making sure that all servicing & kitchen equipment are clean, well maintained and meet all hygiene, health and safety regulations paying special attention to possible health hazards and code violations
Maintain cleanliness of the fridges, dishes and overall bar and restaurant furniture
Collaborate with front office to ensure a seamless and enjoyable guest experience.

What we offer

Internship Allowance of €500 per month
Vertiq smiles Reward & Celebration program
The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities
Meals On Duty
Free Parking
Growth opportunities within your hotel & Vertiq
Being part of a fast-growing hospitality company
Vertiq employee and friends & family rate at all hotels within the portfolio
IHG employee and friends & family rate with more than 6,000 hotels in over 100 countries
50% discount on food & beverage at most of the Vertiq properties

Fulltime

F&B Manager

The Food & Beverage Manager must have previous food service and bar experience a...

Location

United States , Longmont

Salary:

60000.00 - 65000.00 USD / Year

Tandem Hospitality Group

Expiration Date

Until further notice

Requirements

Three years of prior leadership experience in the food and beverage industry preferred
Knowledge of proper food handling
Strong written and verbal communication skills
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, and work with minimum supervision
Reliable attendance with the flexibility to work varied days and shift as well as holidays
Proper food safety training and certification as described by law
Experience working with computers (MS Office/Google), POS systems, and reservations software
Must have some familiarity of basic cooking skills

Job Responsibility

Oversee a team of employees including hiring, development, scheduling and training and ensuring a positive working environment for all team members
Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience
Properly handle daily cash deposits
Open or close the restaurant when necessary, securing cash, liquor, and entry points
Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality and has all the proper garnishments and is cooked to specification
Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
Assign service-related tasks to servers
Properly check out servers and bartenders at the end of their shift
Bus tables and assist with processing dirty dishes if necessary
Ensure dining tables are properly prepared for service

Fulltime

F&B Digital Marketing Executive

Responsible for all on-site details for executing group events, develop and foll...

Location

Indonesia , Surabaya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
Less than 1 year related work experience
At least 2 years of supervisory experience

Job Responsibility

Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems
Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events
Design, confirm, and communicate room layouts and set-up requirements for special events
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations
Transmit information or documents using computer, mail, or facsimile machine
Operate standard office equipment other than computers
Prepare weekly departmental payroll paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications

Fulltime

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F&B Guest Officer

Job Description

Job Responsibility

Requirements

What we offer

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