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F&B Executive - Events position at Courtyard by Marriott Bhopal responsible for executing group events, coordinating with clients and vendors, managing event setups, and supporting team operations while ensuring guest satisfaction and adherence to company standards.
Job Responsibility:
Responsible for all on-site details for executing group events
Develop and follow checklist/itinerary
Troubleshoot event problems
Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events
Design, confirm, and communicate room layouts and set-up requirements for special events
Enter and retrieve information contained in computer databases to update records, files, and reservations
Transmit information or documents using computer, mail, or facsimile machine
Operate standard office equipment
Prepare weekly departmental payroll paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Serve as first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Thank guests with genuine appreciation
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Requirements:
High school diploma or G.E.D. equivalent
Less than 1 year related work experience
At least 2 years of supervisory experience
Follow all company and safety and security policies and procedures
Report accidents and injuries
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Visually inspect tools, equipment, or machines
Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance
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