This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
From the Georgian grandeur of the House — its elegant interiors reimagined with an unmistakably contemporary feel — to the rolling beauty of our secluded and idyllic estate, Heckfield Place is bound by the seasons, a place in which to reconnect and rediscover. At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.
Job Responsibility:
Work closely with the Events Managers to understand all relevant details and guest expectations for each event, ensuring a seamless handover of information
Lead shifts and actively participate in the setup and Food & Beverage service of events, ensuring that all aspects run smoothly
Serve as the point of contact for clients during events, providing exceptional customer service and addressing any concerns or issues that arise
Be knowledgeable about F&B procedures, from operational planning to execution alongside the F&B team and ensure that all team members adhere to these standards
Engage in heavy lifting and setting up rooms, including arranging furniture, equipment, and decor to meet event specifications
Conducts monthly department meetings with the wider F&B team to discuss performance, feedback, and strategies for improvement
Schedules F&B Events service staff to forecast and service standards, while maximizing profits
Leads shifts and actively participates in the servicing of events
Requirements:
Proven experience in events with a hands-on approach
Strong knowledge of Food & Beverage operations and event procedures
Excellent customer service and communication skills
Physical stamina for heavy lifting and room setups
Ability to manage multiple tasks under pressure
What we offer:
Tronc (Allocation for 2024 was £7,800+ per annum / per person based on full time hours)
Increased holiday allowance
Vitality healthcare cover
Employee assistance programme
Life assurance scheme (from day one, covering up to 2x your annual salary)
50% F&B discount when dining in our restaurants
Company sick pay
Enhanced maternity pay
Enhanced paternity pay
Recruit a Friend bonus (£1000)
Monthly employee recognition scheme
Annual employee parties
Free staff meals
Daily briefings with the team, including food tasting – opportunities to work with the Home Farm