F&B & Event Service Expert (Wine Captain)

• Build an experience that is memorable and unique
• skilled in a wide range of event functions
• take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish
• setting tables and event materials
• communicating with the kitchen
• interacting and serving guests
• cleaning work areas and supplies
• make transactions feel like part of the experience
• ensure the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day
• learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values

• Follow all company and safety and security policies and procedures
• report maintenance needs, accidents, injuries, and unsafe work conditions to manager
• complete safety training and certifications
• ensure uniform and personal appearance are clean and professional
• maintain confidentiality of proprietary information
• protect company assets
• welcome and acknowledge all guests according to company standards
• speak with others using clear and professional language
• develop and maintain positive working relationships with others
• support team to reach common goals
• ensure adherence to quality expectations and standards
• stand, sit, or walk for an extended period of time
• reach overhead and below the knees, including bending, twisting, pulling, and stooping
• move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• perform other reasonable job duties as requested by Supervisors

Chance to be proud of the work you do and who you work with