F&B Coordinator, Marriott Bonvoy

F&B Coordinator

Marriott Bonvoy

Location:
Malaysia, Petaling Jaya

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment and prepare documents using various software. Follow company policies and maintain professional standards while providing excellent guest service.

Job Responsibility:

Serve as point of contact for clients
Respond to questions and requests
Update records and files
Process reservations
Answer guest inquiries
Prepare letters, memos, and documents
Transmit information and documents
Proofread and edit written information
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge guests
Thank guests with genuine appreciation
Listen and respond to concerns of employees

Requirements:

Serve as point of contact for clients
Communicate by phone and email
Enter and retrieve information from computer databases
Operate standard office equipment
Prepare documents using word processing, spreadsheet, database, or presentation software
Transmit information using computer, mail, or facsimile machine
Proofread and edit written information
Enter and locate work-related information using computers and/or point of sale systems
Follow company policies and procedures
Maintain professional appearance
Maintain confidentiality
Welcome and acknowledge guests
Anticipate and address guests' service needs
Assist individuals with disabilities
Speak using clear and professional language
Prepare and review written documents
Answer telephones using appropriate etiquette
Develop positive working relationships
Support team goals
Report accidents, injuries, and unsafe conditions
Move, lift, carry, push, pull objects up to 10 pounds

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Global community
Engaging experiences
Thoughtful service

Additional Information:

Job Posted:
November 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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