F&B Compliance

• Review and audit Food Diaries to ensure accurate and compliant record keeping
• Support environmental health inspections and internal audits
• Maintain up-to-date knowledge of food safety legislation and best practice
• Review and update departmental Health & Safety processes and documentation
• Support accident and incident investigations
• Promote a proactive Health & Safety culture across the departments
• Ensure all compliance records are securely stored and accessible
• Compile and maintain a live maintenance log
• Liaise with Facilities and approved third-party contractors
• Track progress of maintenance jobs through to resolution
• Ensure issues impacting food safety or guest experience are prioritised
• Review absence trends within F&B teams
• Monitor return-to-work documentation and compliance
• Provide absence data analysis to support workforce planning
• Identify patterns that may indicate operational or wellbeing concerns
• Gather and analyse operational data to improve guest satisfaction
• Review feedback (surveys, complaints, mystery visits)
• Identify trends and propose service improvements
• Work with HODs and venue managers to implement corrective and enhancement plans

• Level 3 (or above) Food Safety qualification
• Experience in Food & Beverage operations
• Experience in compliance, audit, or quality assurance roles preferred
• Competency in Microsoft Office (Excel, Word, reporting tools)
• Excellent attention to detail
• Analytical mindset with ability to interpret data trends
• Strong organisational and time management skills
• Effective communication and stakeholder management skills
• Ability to work cross-functionally with operations, facilities, and third-party suppliers
• Proactive problem solver with continuous improvement focus

Experience in compliance, audit, or quality assurance roles preferred