F&B Compliance Job at Butlin's (Skegness)

Job Description

The Food & Beverage Compliance role is responsible for ensuring that all F&B operations operate in full compliance with food safety legislation, health and safety standards, and internal company policies. This role supports operational excellence by reviewing compliance documentation, monitoring absence patterns, coordinating maintenance issues, and gathering operational data to enhance guest experience across all F&B venues.

Job Responsibility

Review and audit Food Diaries to ensure accurate and compliant record keeping
Support environmental health inspections and internal audits
Maintain up-to-date knowledge of food safety legislation and best practice
Review and update departmental Health & Safety processes and documentation
Support accident and incident investigations
Promote a proactive Health & Safety culture across the departments
Ensure all compliance records are securely stored and accessible
Compile and maintain a live maintenance log
Liaise with Facilities and approved third-party contractors
Track progress of maintenance jobs through to resolution
Ensure issues impacting food safety or guest experience are prioritised
Review absence trends within F&B teams
Monitor return-to-work documentation and compliance
Provide absence data analysis to support workforce planning
Identify patterns that may indicate operational or wellbeing concerns
Gather and analyse operational data to improve guest satisfaction
Review feedback (surveys, complaints, mystery visits)
Identify trends and propose service improvements
Work with HODs and venue managers to implement corrective and enhancement plans

Requirements

Level 3 (or above) Food Safety qualification
Experience in Food & Beverage operations
Experience in compliance, audit, or quality assurance roles preferred
Competency in Microsoft Office (Excel, Word, reporting tools)
Excellent attention to detail
Analytical mindset with ability to interpret data trends
Strong organisational and time management skills
Effective communication and stakeholder management skills
Ability to work cross-functionally with operations, facilities, and third-party suppliers
Proactive problem solver with continuous improvement focus

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F&B Compliance

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