F&B Ambassador Job at Four Seasons (Taipa, Macao)

Assistant F&B Manager

We are recruiting for an experienced F&B professional who is ideally already wor...

Location

United Kingdom , Edinburgh

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experienced F&B professional
Ideally already working in an assistant manager position or a management position in a smaller venue
Specialist skills and knowledge in F&B operations
Ability to oversee efficiency and quality
Active in service
Ability to manage administrative tasks including recruitment, training, and payroll management
Strong liaison skills with kitchen team and external stakeholders
Ability to drive standards, monitor costs, and implement strong financial conduct
Ability to train, coach, mentor, and develop future leaders
Warm, positive attitude with ability to 'make things happen'

Job Responsibility

Support the F&B Manager
Oversee 5 outlets - bar, restaurant, club lounge, spa cafe, and in-room dining
Spend large proportion of working week on the floor ensuring standards are maintained, training is conducted, and guests and associates are looked after
Help oversee efficiency and quality of F&B operation
Ensure department provides culture of excellence to guests and staff
Encompass touchpoints in all F&B outlets on day-to-day basis
Ensure departments run smoothly with optimum staffing levels while creating synergy across all outlets
Involvement in recruitment, training, payroll management and liaison with external stakeholders
Driving standards within departments day to day operation
Ensuring weekly payroll tracking

What we offer

Competitive salary, bonus and private medical insurance
28 days holiday each year, including bank holidays, increases up to maximum of 33 days (pro rata) after further service
Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of induction
50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels
Discounts off supermarket shop, other shopping and experiences through Marriott Benefit Hub
50% off Spa Treatments and £50 gym membership within One Spa
24/7 employee healthcare plan with access to Mental Healthcare first aiders
Refer a friend to work with us and receive £500 bonus
Opportunities for career progression and to transfer around the world plus opportunities to get involved in charitable and community activities
Help to grow and develop as an individual

Fulltime

Area Manager

We're looking for an Area Manager in Hamburg to work directly with our Operation...

Location

Germany , Hamburg

Salary:

Not provided

LAP Coffee

Expiration Date

Until further notice

Requirements

At least 5 years of leadership operational experience in retail F&B, ideally with a mix of retail food and beverage chains ideally at international level
Experience in the coffee industry will be a massive plus
Strong familiarity with the relevant metrics that impact a retail F&B business, how to interpret them and drive action
Experience with employee performance management, benefits and incentive programs that contribute to a winning culture
Willing to occasionally travel in order to explore new locations and meet with potential partners
Entrepreneurial, solution orientated and excited to work on the full-cycle of building a start-up diving into whatever topics need to be done
Creative flair and eye for spotting growth opportunities
Ability to ideate, test and fail fast with working within tight deadlines and budget constraints
Fluent in English and German at a professional level

Job Responsibility

P&L ownership: responsible and accountable for overseeing the P&L, financial activities, performance and business strategy of a set of stores
Project planning: Agree actions plans for building a business set for growth in collaboration with our Founders and Operations Director
Team alignment: Plan and facilitate Area Meetings bringing innovative ideas to the table and encouraging and open, honest, and collaborative business planning
Create the environment for everyone to succeed supported by a strong succession plan for your area
Collaboration: Sharing company initiatives, being a culture ambassador and contributing to building an engaging and inspiring environment
Continuous improvement: drive continuous improvement by meeting quality objectives and standards and coming up with initiatives to make the customer experience at our stores outstanding
Oversee day-to-day store operations, including staffing, sales, P&L, and customer experience
Occasionally step behind the counter to support the team, lead by example, and help create a warm and welcoming environment for our customers
Enable strong store performance, foster teamwork, and contribute to steady, sustainable growth
Support the successful opening of new stores in Hamburg

What we offer

Ambitious team and growth plans: Work closely with our Founders to build and scale an innovative lifestyle consumer coffee brand
Fun and passion: Become part of our curious and diverse team cherishing our joint love for good food, regular team events, and coffee culture
Exciting industry: Be at the forefront to revolutionize the coffee industry and make speciality coffee affordable and accessible
Backing of leading investors: Join a promising startup early on while relying on the backing of top investors

Fulltime

Front of House Manager

The Front of the House core purpose is to: You will be fully responsible for the...

Location

United Kingdom , London

Salary:

35500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong experience in hotel operations, particularly in front office
Background in F&B and housekeeping also desirable
Hands on approach, flexible, can do attitude, solution focus with great self-management skills
Great leadership skills, willing to train and coach the team
Previous work experience in a Boutique Style hotel is desired but not essential
Ambassador for Cycas values: growth, integrity, team work & fun

Job Responsibility

Team Leadership: Manage daily operations, set goals, mentor staff, and ensure necessary training and tools are provided
Guest Experience: Implement service recovery, respond to guest concerns, and lead marketing efforts to enhance satisfaction
Operational Excellence: Ensure safety, comply with health regulations, and maintain external relations
Staff Development: Identify training needs and foster professional growth
Quality Assurance: Conduct inspections and audits to maintain quality standards
Crisis Management: Implement emergency plans for guest and staff safety
Daily Operations Support: Actively support operations, engage with tasks, and maintain a hands-on approach
Communication: Use active listening and collaborative problem-solving to foster teamwork
Soft Skills: Demonstrate problem-solving, ensure balanced workloads, and maintain a positive, fun work environment

What we offer

Employee and Friends & Family rates across Cycas Hospitality Hotels
Free medical healthcare plans
Wellbeing sessions, free counselling and financial wellbeing
Pension Scheme
Continuous Learning & Development opportunities
Bonus

Fulltime

Director of Food and Beverage

Reporting to the General Manager, this dynamic role oversees all operational, fi...

Location

China , Suzhou

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

3+ years' experience in a Director of Food and Beverage role in a luxury 5* hotel with a high focus on quality whilst operating at high volumes
Understanding of the Chinese market, with preference given to candidates who have experience in China
A leadership style that is authentic, engaging and strategic, based on identified business priorities
A positive, can-do attitude that shows resilience and maturity with strong communication skills
Understanding of luxury components, with a sharp attention to detail and high focus on service
Ability to read, write and speak fluent English & Mandarin

Job Responsibility

Manage the day-to-day life of the Division, both at the operational and administrative levels
Directing and controlling the activities of the various departments of the F&B Division to ensure the application of the Four Seasons quality standards, policies and procedures
Monitor and explain the Profit and Loss statements, the Weekly Reports, and the Labor Reports to other members of the staff such as the Director of Finance
Performing the necessary controls in all areas of the F&B Division to ensure that quality standards are met
Prepare and conduct annual performance reviews in accordance with hotel policy and to inform management of any developments within the department
Participate in the development of the team through personalized monitoring of each member of his or her team and by proposing training actions to improve individual performance
Conducting recruitment interviews according to the Four Seasons Quality Criteria and conducting our "Evolve Interview Guide" to ensure that staff are well informed about the department's objectives and hotel policies
Monitor the proper management of the Department's payroll
Establish rational annual income and expenditure plans for the F&B
Concentrate efforts on maximizing the Department's profit and controlling costs

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Head Sommelier

Head Sommelier role at Maison Estelle, a private members’ club in a Grade I-list...

Location

United Kingdom , London

Salary:

Not provided

Maison Estelle

Expiration Date

March 29, 2026

Requirements

WSET Diploma or CMS Advanced
At least 3 years proven experience in a Sommelier role within a luxury / lifestyle hospitality business
Excellent time-management skills
Obsessive about wine
You are an inspiring leader who relishes taking responsibility for running the Wine department
A balance between a methodical and process-driven approach and flexibility and creativity
Excellent communication skills
A genuine passion for hospitality and hosting

Job Responsibility

Managing the day-to-day operations and activities within the members club
Overseeing the preparation of all wines and ensure quality and consistency
Recommending food and wine pairings to our members
Advising members on wines based on their personal tastes and food choices
Informing members about different varieties of wines and prices
Ensuring wines are served at the right temperature and within the proper glassware
Providing direction to the Sommelier team during service
Storing opened bottles properly
Managing wine cellar and ensure it is stocked as requested
Training junior colleagues and other F&B colleagues on available wines

What we offer

Exclusive staff rates and F&B discounts across Ennismore brand
Biannual company socials plus smaller social and sports groups
Birthday day off
Staff food during shift
Pension, health cash plan and life assurance schemes
28 days holiday, inclusive of bank holidays, which increases with length of service
Recommend-a-friend bonus scheme
Inclusion in tronc scheme

Fulltime

Senior Service Ambassador

The Senior Service Ambassador will be part of the Community Management and Workp...

Location

Singapore , Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Mid-level experience from 4 to 5 star Hotel /Tier 2 Airline / F&B industry
Semi-strategic role that will involve high-level planning and guiding the team towards an end to end successful operations
Conduct training, internal journey mapping, audits to keep team in regular check of execution
Help plan & support request required by BUs and ensure requirement are met at high standards
Strong problem-solving skills and the ability to work well under pressure
Proven experience in a similar guest relations role within a corporate environment
Strong customer service and communication skills to effectively address guest concerns
Knowledge of facility management principles, including cleaning, pest control, and landscape services
Excellent organizational and multitasking abilities to manage multiple soft services simultaneously
Strong leadership and team management skills, with the ability to motivate and guide a diverse team

Job Responsibility

Developing and implementing strategies to enhance the overall experience of occupants in the facility, including employees, guests, and visitors
Develop and implement standard operating procedures to maintain cleanliness and hygiene standards
Manage and coordinate various soft services such as cleaning, pest control and landscaping within the account’s portfolio & ensuring that these services are delivered to the expected standards and properly aligned with the needs of the organization and its occupants
Conduct daily routine walkthroughs and assessments of the soft services delivery to ensure ambassador’s compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the client
Provide guidance, training, and support to team members, ensuring high standards of performance and professionalism
Collaborate with external vendors and service providers for efficient delivery of soft services
Coordinate with internal teams to implement necessary improvements in soft services and human experience
Collaborating with various teams, such as operations, maintenance, and service providers, to ensure the seamless delivery of services aligned with occupant expectations
Building and maintaining strong relationships with occupants and stakeholders to understand their requirements and address any concerns or feedback
Monitor and evaluate the quality of services, addressing any issues or concerns promptly and taking corrective actions when needed

Fulltime

Service Ambassador Lead

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Mid-level experience from 4 to 5 star Hotel /Tier 2 Airline / F&B industry
Strong problem-solving skills and the ability to work well under pressure
Proven experience in a similar guest relations role within a corporate environment
Strong customer service and communication skills to effectively address guest concerns
Knowledge of facility management principles, including cleaning, pest control, and landscape services
Excellent organizational and multitasking abilities to manage multiple soft services simultaneously
Strong leadership and team management skills, with the ability to motivate and guide a diverse team
Adept in front desk and back office processes with strong admin skills
Familiarity with occupational safety requirements and continuous improvement initiatives
Computer-savviness

Job Responsibility

Developing and implementing strategies to enhance the overall experience of occupants in the facility
Develop and implement standard operating procedures to maintain cleanliness and hygiene standards
Manage and coordinate various soft services such as cleaning, pest control and landscaping
Conduct daily routine walkthroughs and assessments of the soft services delivery
Provide guidance, training, and support to team members
Collaborate with external vendors and service providers for efficient delivery of soft services
Coordinate with internal teams to implement necessary improvements
Building and maintaining strong relationships with occupants and stakeholders
Monitor and evaluate the quality of services
Utilizing data and analytics to gain insights into occupant preferences

Fulltime

Service Ambassador Lead

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

Singapore , Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Mid-level experience from 4 to 5 star Hotel /Tier 2 Airline / F&B industry
Strong problem-solving skills and the ability to work well under pressure
Proven experience in a similar guest relations role within a corporate environment
Strong customer service and communication skills to effectively address guest concerns
Knowledge of facility management principles, including cleaning, pest control, and landscape services
Excellent organizational and multitasking abilities to manage multiple soft services simultaneously
Strong leadership and team management skills, with the ability to motivate and guide a diverse team
Adept in front desk and back office processes with strong admin skills
Familiarity with occupational safety requirements and continuous improvement initiatives
Computer-savviness

Job Responsibility

Developing and implementing strategies to enhance the overall experience of occupants in the facility
Develop and implement standard operating procedures to maintain cleanliness and hygiene standards
Manage and coordinate various soft services such as cleaning, pest control and landscaping
Conduct daily routine walkthroughs and assessments of the soft services delivery
Provide guidance, training, and support to team members
Collaborate with external vendors and service providers
Coordinate with internal teams to implement necessary improvements
Building and maintaining strong relationships with occupants and stakeholders
Monitor and evaluate the quality of services
Utilizing data and analytics to gain insights into occupant preferences

Fulltime

F&B Ambassador

Four Seasons

Location:
China , Taipa, Macao

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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January 26, 2026