F&B Ambassador Job at Four Seasons (Taipa, Macao)

F&B Ambassador

The F&B Ambassador is the first interaction for guests in our Belcancao Restaura...

Location

China , Taipa, Macao

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Reading, writing and oral proficiency in Cantonese, Mandarin and English
One to two years’ previous experience in Food & Beverage outlet
previous employment experience within a luxury Hotels is considered an asset
Ability to operate computer equipment and other food & beverage computer systems
Strong communication skills

Job Responsibility

Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections
Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set
Develop a complete working knowledge of the menus, menu ingredients and restaurant information

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

New

B&F Ambassador

Greet guests and determine the number in their party. Seat guests by finding a c...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Greet guests and determine the number in their party
Seat guests by finding a clean, available table
pulling out chairs
placing clean/current menu in front of guest, etc
Guide guests through the dining rooms and provide any needed assistance
Move and arrange tables, chairs, and settings and organize seating for groups with special needs
Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting
Check menus to ensure they are current, clean, plentiful, and wrinkle-free
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
Monitor dining rooms for seating availability, service, safety, and well being of guests

Fulltime

F&B Guest Experience Manager

The F&B Guest Experience Manager is responsible for curating exceptional, person...

Location

United States of America , Río Grande

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in Food & Beverage operations or guest experience leadership within luxury hospitality
A genuine passion for service excellence and creating memorable guest moments
Strong leadership, communication, and interpersonal skills
High emotional intelligence and the ability to manage guest concerns gracefully
Detail-oriented mindset with a proactive, hands-on approach
Ability to work flexible schedules, including evenings, weekends, and holidays
Cultural awareness and comfort engaging with an international clientele

Job Responsibility

Lead and oversee the guest experience across all Food & Beverage outlets, ensuring consistency and excellence in service delivery
Serve as a brand ambassador by actively engaging with guests, building meaningful connections, and anticipating needs
Handle guest feedback and service recovery with professionalism, empathy, and efficiency
Collaborate with F&B leadership, Culinary teams, and Front Office to ensure seamless end-to-end guest journeys
Monitor guest satisfaction metrics, online reviews, and internal feedback to drive continuous improvement
Train, coach, and support teams in service standards, emotional luxury, and personalized interactions
Support VIP guests, special events, and bespoke dining experiences
Ensure compliance with Four Seasons policies, health and safety standards, and local regulations

What we offer

Energizing Employee Culture
Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Assistant F&B Manager

We are recruiting for an experienced F&B professional who is ideally already wor...

Location

United Kingdom , Edinburgh

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experienced F&B professional
Ideally already working in an assistant manager position or a management position in a smaller venue
Specialist skills and knowledge in F&B operations
Ability to oversee efficiency and quality
Active in service
Ability to manage administrative tasks including recruitment, training, and payroll management
Strong liaison skills with kitchen team and external stakeholders
Ability to drive standards, monitor costs, and implement strong financial conduct
Ability to train, coach, mentor, and develop future leaders
Warm, positive attitude with ability to 'make things happen'

Job Responsibility

Support the F&B Manager
Oversee 5 outlets - bar, restaurant, club lounge, spa cafe, and in-room dining
Spend large proportion of working week on the floor ensuring standards are maintained, training is conducted, and guests and associates are looked after
Help oversee efficiency and quality of F&B operation
Ensure department provides culture of excellence to guests and staff
Encompass touchpoints in all F&B outlets on day-to-day basis
Ensure departments run smoothly with optimum staffing levels while creating synergy across all outlets
Involvement in recruitment, training, payroll management and liaison with external stakeholders
Driving standards within departments day to day operation
Ensuring weekly payroll tracking

What we offer

Competitive salary, bonus and private medical insurance
28 days holiday each year, including bank holidays, increases up to maximum of 33 days (pro rata) after further service
Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of induction
50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels
Discounts off supermarket shop, other shopping and experiences through Marriott Benefit Hub
50% off Spa Treatments and £50 gym membership within One Spa
24/7 employee healthcare plan with access to Mental Healthcare first aiders
Refer a friend to work with us and receive £500 bonus
Opportunities for career progression and to transfer around the world plus opportunities to get involved in charitable and community activities
Help to grow and develop as an individual

Fulltime

F&B Sales Manager

Four Seasons Hotel and Residences is seeking candidates to join our Commercial t...

Location

United States of America , New Orleans

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must have previous restaurant or catering sales experience
Previous restaurant or resort experience required
College degree and 2+ years management or supervisory experience in Rooms or Food and Beverage Division, preferably in a luxury setting
Strong knowledge of the complexities of selling and competing with other mountain resorts and destinations
Ability to utilize computerized operational systems (PowerPoint, Ideas, Excel, Word, Outlook, FO system, Opera, and Salesforce (Golden Sales & Catering))
Self-starter, sound analyzer, and problem solver
Excellent writing, presentation, and communication skills, with a strong sense of quality and a creative mindset
Ability to multi-task effectively, managing multiple projects while cognizant of deadlines and priorities
Develop and use good business acumen and demonstrate "business operating skills"
The ability to be vigilantly attentive to detail, monitor quality, and be obsessively service-oriented

Job Responsibility

Responsible for enforcing minimum spends and working with event organizer to plan the event
Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process
Communicate the needs and expectations of the client with all departments in the hotel
Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Review all function spaces with banquet and restaurant teams to ensure satisfaction of clients at the outset of all events
Ability to find solutions to any issues that arise throughout the planning and event process
Work closely with restaurant management and culinary teams to create custom menus
Create sales packages to drive revenue
Accountable for ensuring quotas and goals are met
Ensuring that direct sales activities are focused on generating the maximum revenue per available room for the resort’s overall success

What we offer

A Rewarding Work Culture, with mentoring, training and development opportunities
Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
401k participation with a company matching program after 30 days of employment
Discounted Accommodations at Four Seasons Worldwide
Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary uniforms that are laundered by our housekeeping department
Discounted parking near hotel

Fulltime

Assistant Director of Food and Beverage

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

Japan , Chiyoda-ku, Tokyo

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Maintain harmonious and professional relationship with all departments and Home Office
Comply with and enforce Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Plan, organize, lead and control different projects and activities within the F&B team
Identify coaching moments and ensure that those moments become opportunities of learning and development for the F&B team
Establish a rapport with the F&B team and other divisions within the hotel
Have a global working perspective and excellent communication skills – written and verbal
Great understanding of Self-Esteem and Self-Actualization of Team and ensure proper support and help is provided whenever needed
Have the ability to supervise the day-to-day duties of the F&B team and assist as necessary
Hold monthly department meetings with F&B Staff to ensure communication and address any issues that are affecting the team
Participate in and develop staff training programs and development plans in order to minimize staff turnover and maintain high morale. Particular emphasis should be given to those individuals qualifying for future advancement

Job Responsibility

Provide leadership and management within the Food & Beverage Division by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the division and Hotel
Plan, organize, direct, control and deliver service excellence throughout the areas of responsibility within the Food & Beverage Division while supervising the work of employees and managers to ensure annual KPI goals are achieved

Fulltime

Director of Food & Beverage

Location

Dominican Republic , Samaná

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Three to five years of experience as a Director of Food & Beverage with Four Seasons or similar organization preferred, ideally including pre‑opening projects
Strong expertise in multi‑outlet operations, encompassing fine dining, bars, banquets, events, and resort‑style service environments
Demonstrated ability to drive commercial performance while maintaining exceptional guest experience standards
Exceptional leadership and people development capabilities, with experience building and scaling teams in complex operations
Strong strategic, operational, and financial acumen, with a hands‑on leadership approach suited to pre‑opening and luxury environments
Exceptional communication skills and command of Spanish and English language

Job Responsibility

Lead the pre‑opening planning and execution of all Food & Beverage operations, including concept development, outlet mix, service models, and operating procedures
Define and deliver a cohesive Food & Beverage vision aligned with the resort’s ultra‑luxury positioning, sustainability values, and destination identity
Oversee all F&B outlets and experiences, including restaurants, bars, lounges, banqueting, events, beach service, and in‑residence dining
Drive financial performance through strategic pricing, cost control, forecasting, and revenue optimization in partnership with Finance and Commercial teams
Collaborate closely with the Executive Chef to ensure seamless integration of culinary and service excellence across all dining concepts
Recruit, lead, and develop high‑performing F&B teams, establishing strong leadership structures and succession planning from pre‑opening onward
Set and enforce service standards, quality assurance, and guest experience benchmarks, ensuring consistency across all touchpoints
Ensure full compliance with health, safety, licensing, and regulatory requirements, as well as brand and corporate operational standards
Partner with Sales, Marketing, and Events teams to create compelling dining experiences, destination programming, and revenue‑driving initiatives
Act as a visible leader and ambassador for the resort’s F&B offering, supporting VIP guests, owners, media activities, and signature events

What we offer

Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary Employee Meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Guest Relations & Guest Experience Manager

The Guest Relations & Guest Experience Manager own the guest experience at ...At...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Track record in guest relations or guest experience at luxury outlets, across both Rooms and Food & Beverage
Emotionally intelligent — quick to read people and adapt your approach to each guest
A natural relationship-builder, equally at ease with regulars, VIPs and press
Comfortable partnering with Sales, Marketing and PR to grow the hotel’s profile
A sharp eye for detail and the judgement to fix issues before a guest ever notices
Clear, confident writing for guest correspondence, copy and team briefings
Working knowledge of UK Health & Safety, GDPR and data protection
Available to work evenings, weekends and bank holidays
Francophile

Job Responsibility

Engage with guests before, during and after their stay, building a genuine relationship with each one
Read each guest’s personality and pitch contact accordingly — attentive and high-touch for those who want it, discreet and straight to the point for those who don’t
Keep a working record of guest preferences, history and key dates, and brief the relevant team before every arrival
Personally manage VIP arrivals, welcome cards and bespoke amenities
Own the response to complaints and service failures, resolving them during the stay wherever possible
Maintain the concierge knowledge base — dining, access, local partners — and keep Front of House fluent in it
Develop and drive the hotel’s visibility strategy in close partnership with Sales, Marketing and PR
Turn guest relationships and insight into coverage, referrals and word of mouth
Host press and VIP visits, representing the hotel as its lead ambassador
Identify high-potential restaurant and bar guests and convert them into room bookings and repeat clientele

What we offer

Service charge (£9,000–£10,000 per annum, subject to business levels)
Discretionary bonus of up to 20% against KPIs
Enhanced pension scheme
Enhanced annual leave
Enhanced maternity and paternity pay
Complimentary meals while on duty
Private Bupa Health Plan
Social events and engagement programmes
Access to CODE App hospitality benefits

Fulltime

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F&B Ambassador

Job Description

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Director of Food & Beverage

Guest Relations & Guest Experience Manager

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