F&B Ambassador Job at Four Seasons (Taipa, Macao)

Front of House Manager

The Front of the House core purpose is to: You will be fully responsible for the...

Location

United Kingdom , London

Salary:

35500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong experience in hotel operations, particularly in front office
Background in F&B and housekeeping also desirable
Hands on approach, flexible, can do attitude, solution focus with great self-management skills
Great leadership skills, willing to train and coach the team
Previous work experience in a Boutique Style hotel is desired but not essential
Ambassador for Cycas values: growth, integrity, team work & fun

Job Responsibility

Team Leadership: Manage daily operations, set goals, mentor staff, and ensure necessary training and tools are provided
Guest Experience: Implement service recovery, respond to guest concerns, and lead marketing efforts to enhance satisfaction
Operational Excellence: Ensure safety, comply with health regulations, and maintain external relations
Staff Development: Identify training needs and foster professional growth
Quality Assurance: Conduct inspections and audits to maintain quality standards
Crisis Management: Implement emergency plans for guest and staff safety
Daily Operations Support: Actively support operations, engage with tasks, and maintain a hands-on approach
Communication: Use active listening and collaborative problem-solving to foster teamwork
Soft Skills: Demonstrate problem-solving, ensure balanced workloads, and maintain a positive, fun work environment

What we offer

Employee and Friends & Family rates across Cycas Hospitality Hotels
Free medical healthcare plans
Wellbeing sessions, free counselling and financial wellbeing
Pension Scheme
Continuous Learning & Development opportunities
Bonus

Fulltime

Director of Food and Beverage

Reporting to the General Manager, this dynamic role oversees all operational, fi...

Location

China , Suzhou

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

3+ years' experience in a Director of Food and Beverage role in a luxury 5* hotel with a high focus on quality whilst operating at high volumes
Understanding of the Chinese market, with preference given to candidates who have experience in China
A leadership style that is authentic, engaging and strategic, based on identified business priorities
A positive, can-do attitude that shows resilience and maturity with strong communication skills
Understanding of luxury components, with a sharp attention to detail and high focus on service
Ability to read, write and speak fluent English & Mandarin

Job Responsibility

Manage the day-to-day life of the Division, both at the operational and administrative levels
Directing and controlling the activities of the various departments of the F&B Division to ensure the application of the Four Seasons quality standards, policies and procedures
Monitor and explain the Profit and Loss statements, the Weekly Reports, and the Labor Reports to other members of the staff such as the Director of Finance
Performing the necessary controls in all areas of the F&B Division to ensure that quality standards are met
Prepare and conduct annual performance reviews in accordance with hotel policy and to inform management of any developments within the department
Participate in the development of the team through personalized monitoring of each member of his or her team and by proposing training actions to improve individual performance
Conducting recruitment interviews according to the Four Seasons Quality Criteria and conducting our "Evolve Interview Guide" to ensure that staff are well informed about the department's objectives and hotel policies
Monitor the proper management of the Department's payroll
Establish rational annual income and expenditure plans for the F&B
Concentrate efforts on maximizing the Department's profit and controlling costs

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

New

Bar Manager

This role ensures the delivery of an exceptional beverage experience that aligns...

Location

Portugal , Lisboa

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Proven leadership experience with at least 2 years in Food & Beverage management
bachelor’s degree
strong financial and analytical acumen, including budgeting, forecasting, and cost-control expertise
hands-on, solution-oriented approach with a proactive, can-do attitude
creative and entrepreneurial mindset
exceptional communication and interpersonal skills
fluency in English
integrity and passion for hospitality
strong knowledge of wines, spirits, and mixology
excellent leadership, organizational, and communication skills

Job Responsibility

Create and maintain an elegant dining environment with superior staff
lead all aspects of team management, including hiring, training, supervising, and conducting performance evaluations
ensure operational excellence by maintaining consistent service standards, anticipating supply needs, and monitoring the condition of facilities and equipment
collaborate with culinary and F&B leadership on menu development, marketing strategies, and addressing guest feedback
drive financial performance through revenue forecasting, payroll preparation, cost control, and implementing strategies to improve profitability
act as a guest relations ambassador, promoting positive public relations and resolving complaints

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Brand Ambassador

Temporary Brand Ambassador role for a food start-up, delivering samples to hotel...

Location

United Kingdom , London

Salary:

15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a sales environment or customer facing role
Agility, flexibility, and an understanding of the ever-changing needs of a startup
Confident meeting new people and building relationships
Confident IT skills

Job Responsibility

Delivering curated samples to top-tier hotels across London
Meeting with executive chefs, F&B managers, and buyers
Showcasing products and building lasting relationships
Being the face of the client's brand

Fulltime

Head Bartender

As Head Bartender at STARS Bar, you lead the bar team on shift and protect the s...

Location

China , Hangzhou

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Six to twelve months of restaurant, food and beverage, or equivalent experience is required
Certified by international wine certification program
Minimum 5+ years of bartending experience, with at least 2 years in a leadership role at a high-end, world-class venue
In-depth knowledge of spirits, cocktails, and current beverage trends
Experience in creating and executing a globally recognised cocktail programme
Strong leadership, communication, and guest service skills
Ability to work in a fast-paced, high-pressure environment
Familiarity with bar operations, inventory management, and cost control
Availability to work flexible hours, including nights, weekends, and holidays
Passion for hospitality and dedication to maintaining the highest level of guest satisfaction

Job Responsibility

Foster Exceptional Guest Relations: Demonstrate outstanding guest service skills while mentoring the bar team to excel in guest interactions
Engaging and Attentive Hosting: Proactively engage with guests at the bar, offering personalised attention, and extend this approach to the floor when possible
Comprehensive Management of Bar Operations: Oversee all aspects of daily bar activities, ensuring smooth and efficient operations
Standard Operating Procedures for Back-of-House: Develop, refine, and maintain BOH SOPs, including daily setup, breakdown, mise en place, and cleaning routines
Effective Bar Manual Implementation: Maintain a comprehensive Bar Manual, incorporating a communications diary to enhance operational flow
Leadership in Team Development: Lead the onboarding, and ongoing development (training and service enhancement) of the bar team, ensuring alignment with the venue’s standards and ethos
Team Dynamics and Role Allocation: Define and assign responsibilities strategically, coordinating team dynamics to optimise performance
Establishing World-Class Beverage Standards: Set exemplary standards and spearhead initiatives to elevate the venue's beverage program to a globally recognised level
Achieving Creative Milestones: Efficiently deliver on creative objectives, meeting agreed-upon goals within designated timeframes
Brand Integrity and Creative Stewardship: Work creatively while preserving the venue’s brand personality and credibility, ensuring all initiatives align with its ethos

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

New

Executive Assistant – General Management, Guest Experience & Commercial Support

Sofitel Philadelphia at Rittenhouse Square is seeking a highly organized, polish...

Location

United States , Philadelphia

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

3–5 years experience as an Executive Assistant or in a similar role, preferably in luxury hospitality or a service-driven environment
Strong organizational, time-management, and prioritization skills
Exceptional written and verbal communication skills
Proven ability to manage guest feedback and respond with empathy, professionalism, and brand alignment
High emotional intelligence and discretion
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Experience supporting training, culture initiatives, guest experience, or sales coordination strongly preferred
Bilingual (English/French) is an asset
Strong service mindset and attention to detail
Calm, composed, and solution-oriented

Job Responsibility

Provide high-level administrative support to the General Manager and Executive Committee
Manage complex calendars, meetings, travel arrangements, and follow-up actions
Prepare presentations, reports, agendas, and executive correspondence
Track action items and commitments resulting from leadership meetings
Serve as a liaison between the GM, department heads, corporate, and ownership as needed
Handle confidential and sensitive matters with discretion and sound judgment
Own and manage all guest responses across multiple platforms, including guest satisfaction surveys, social media reviews (Google, TripAdvisor, Yelp, etc.), Brand and third-party feedback channels
Ensure responses are timely, personalized, on-brand and aligned with Sofitel standards. Once completed follow-up is coordinated with department heads when required
Identify trends, recurring issues, and opportunities for improvement and escalate as needed
Track guest feedback metrics and support leadership with insights and reporting

What we offer

Unlimited career development opportunities, both nationally and internationally
Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
Give back through our Corporate Social Responsibility activities and local community based philanthropy
Work in a flagship luxury hotel with strong brand identity
Partner closely with senior leadership and influence guest experience outcomes
Play a central role in culture, service excellence, and reputation management
Grow within Accor’s global luxury portfolio

Fulltime

Temporary Event Coordinator

Temporary Event Coordinator role supporting a prestigious International Training...

Location

United Kingdom , London

Salary:

15.00 - 16.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Must be available immediately and seeking temporary work
Any training / event coordination experience is an advantage
Smartly presented and happy to work in a corporate environment
Enthusiastic, diligent, proactive
Flexible nature

Job Responsibility

Support the training team in the set-up, coordination and smooth running of weekly large-scale training courses / seminars held in 5* London hotels
Maintaining a working relationship with training venues
Managing the meeting room set up, F&B, and material preparation
Uploading the digital material to the electronic training device
Coordinating event logistics such as the delivery of materials to the training room etc
Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event and set-up, communicating with the training team in Dubai and ensuring the event is running in line with the BEO
Act as a brand ambassador for the client
respond to participants inquiries and complaints while onsite
Always provide excellent customer service to the event participants
Complete final checks on the day of the event to ensure everything is in line with company standards

Parttime

Temporary Events Coordinator

Temporary Events Coordinator role supporting a prestigious International Trainin...

Location

United Kingdom , London

Salary:

16.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Must be available immediately and seeking temporary work
Any training / event coordination experience is an advantage
Smartly presented and happy to work in a corporate environment
Enthusiastic, diligent, proactive
Flexible nature

Job Responsibility

Maintaining a working relationship with training venues
Managing the meeting room set up, F&B, and material preparation
Uploading the digital material to the electronic training device
Coordinating event logistics such as the delivery of materials to the training room etc
Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event and set-up, communicating with the training team in Dubai and ensuring the event is running in line with the BEO
Act as a brand ambassador for the client
respond to participants inquiries and complaints while onsite
Always provide excellent customer service to the event participants
Complete final checks on the day of the event to ensure everything is in line with company standards
Liaise with course administrators, course instructors, and hotel venues to ensure the successful event execution

Fulltime

F&B Ambassador

Four Seasons

Location:
China , Taipa, Macao

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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