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F&A Operations Processing Associate

India, Chennai · Job Posted January 24, 2026
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Job Description

The F&A Operations Processing Associate role involves ensuring timely data entry and transaction completion while providing excellent customer service. Candidates should possess strong analytical skills and proficiency in MS Office, particularly Excel. The position requires both independent work and teamwork, with a focus on detail and organization. Availability for night shifts and potential overtime is necessary.

Job Responsibility

  • Timely entry of data and data corrections as and when required
  • Verifying proper completion of the process and change documentation
  • Requests Information and verifies it as needed
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
  • Processes daily activities and premium reconciliation for members
  • Organizing and completing tasks according to assigned priorities
  • Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
  • Resolving complex situations following pre-established guidelines

Requirements

  • Both Under Graduates and Post Graduates can apply
  • Excellent communication (verbal and written) and customer service skills
  • Able to work independently
  • Strong analytic skills
  • Detail-oriented
  • Ability to organize and multi-task
  • Ability to make decisions
  • Demonstrate strong reading comprehension and writing skills
  • Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills
  • Ability to work in a team environment
  • Must have experience with data entry and word processing
  • Possess a working knowledge of MS Office applications
  • Understand how to navigate through web-based applications
  • Must have some basic knowledge of MS Excel
  • Required schedule availability for this position is Monday-Friday 6PM/4AM IST
  • The shift timings can be changed as per client requirements, but it is permanent Night shift
  • Additionally, resources may have to do overtime and work on weekend’s basis business requirement
  • Good understanding on Excel and should be able to work on all related activities Eg.Vlookup, Hlookup, Pivot Table etc

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