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This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.
Job Responsibility:
Greets all patients with a warm welcome
Shows urgency in providing service to patients
Explores the needs and priorities of patients and links to practice offerings
Demonstrates superior product knowledge
Custom fits glasses and precisely places prescription in lenses
Commits to delivery date and time
Operates the point-of-sale system
Presents, celebrates and educates at product pick-up
Takes pride in the appearance of the practice
Informs management of potential safety opportunities
Adhere to attendance and daily time keeping requirements
Adhere to all company policies and procedures
Sell on your feet 80%-100% of the time
Consistently maintains proper dress code
Requirements:
High School graduate or equivalent
Strong customer service skills
Strong basic math skills
Effective selling skills
Familiarity with technology, such as point-of-sale, patient record systems, or other software applications