Eyecare Sales Associate

• Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs
• Explores the needs and priorities of patients and links to practice offerings, including eye exam
• Attentive to details, asks clarifying questions, and consults with Optician as needed
• Demonstrates superior product knowledge
• accurately describes the features and benefits of all products using the appropriate tools
• Anticipates problems
• explores underlying reasons for issues
• strives to develop long-term solutions
• Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities
• Custom fits glasses and precisely places prescription in lenses
• Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient
• Strives to achieve exceptional results on goals and competencies
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards
• Presents, celebrates and educates at product pick-up
• Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one’s control
• Informs management of potential safety opportunities
• Adhere to attendance and daily time keeping requirements
• Adhere to all company policies and procedures
• Sell on your feet 80%-100% of the time
• Consistently maintains proper dress code
• Perform other duties as assigned by Practice Manager or as business needs

• High School graduate or equivalent
• Strong customer service skills
• Strong basic math skills
• Effective selling skills
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
• Embraces new technology and change
• Strong communicator and listener

• Eyecare experience
• Sales experience

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts