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External Manager in Training position at Circle K with responsibilities for leadership, site management, employee training, financial analysis, and ensuring excellent customer service standards
Job Responsibility:
Recruit, hire and train employees
Develop, manage and assign tasks to maintain site standards
Maintain professional and supportive image
Schedule employees to maximize customer service
Implement non-discriminatory management practices
Develop relationships with suppliers
Resolve customer complaints
Promote positive community image
Conduct performance appraisals
Train employees on customer service and safety
Establish communication with employees
Evaluate and develop action plans for site objectives
Organize and maintain site files
Manage store employees for reporting and merchandising
Analyze daily sales and expense information
Budget and forecast P&L
Safeguard and account for money
Requirements:
High School diploma or GED preferred
Experience in retail sales preferred
Experience to perform the essential duties, responsibilities and working conditions
Ability to supervise and train for equipment use
Ability to supervise and manage CSR and ASM functions
Ability to use computer for reports, inventory control, cash control
Valid driver's license and adequate transportation
Ability to communicate (orally and in writing) in English