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External Manager in Training

United States of America, Mansfield · Job Posted January 07, 2026
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Job Description

Great Lakes BU - Region 05 - Market 08: 418 Walton St E, Willard, Ohio 44890. Availability - Shift/Days: Flexible Availability. Working Conditions: Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.; Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer; Be exposed to occasional noise; Work with a minimum of direction and supervision; At all times work as an effective manager, supervisor and leader.

Job Responsibility

  • Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service
  • Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards
  • Maintain a professional and supportive image among subordinates and supervisor
  • Schedule employees within Company guidelines to maximize customer service and maintain site image
  • Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees
  • Develop positive and professional relationships with all suppliers
  • Promote excellent service and resolve customer complaints in a timely, professional manner
  • Promote and ensure a safe, positive public image within the neighboring community
  • Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback
  • Train all employees ensuring that customer service, site image and marketing execution meet Company standards
  • Train all employees on safety procedures and promote safety awareness
  • Develop ways and means to ensure that all employees receive proper communication in a timely manner
  • Establish periodic on-going communication meetings with all site employees and the Market Manager
  • Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives
  • Organize and maintain all site files and manuals
  • Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely
  • Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly
  • Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits
  • Budget and forecast P&L lines, as well as understand and manage merchandise margins
  • Safeguard and account for all money received and disbursed
  • Perform all other financial analysis necessary to maximize sales and net profits

Requirements

  • High School diploma or GED preferred
  • Experience in retail sales preferred
  • Experience to perform the essential duties, responsibilities and working in the conditions described below
  • Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description
  • Ability to supervise and manage the functions listed in the CSR and ASM job description
  • Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
  • A valid driver’s license and adequate transportation to/from bank and corporate management meetings
  • Ability to communicate (orally and in writing) in English
  • Perform other duties as assigned or delegated by his/her supervisor
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