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General Motors Logo General Motors · Public Relations

External & Internal Communications Supervisor

Chile, Santiago · Job Posted March 03, 2026
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Job Description

For this position, you will be required to be on-site 3 days per week as part of GM’s hybrid work model. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel <25% for this role. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. GM does not provide immigration-related sponsorship for this role.

Job Responsibility

  • Lead integrated external and internal communication strategies for Chile and support internal communications across the Pacific Cluster, ensuring consistent narratives across all channels
  • Execute communication plans for key priorities including product launches, sustainability, investments, corporate reputation, people & culture, and crisis/issues management
  • Strengthen employee understanding and engagement through increased flow of relevant information on GM’s strategy, technology, EV transformation, software, and connectivity
  • Develop and execute media and influencer strategies through press releases, briefings, events, test drives, and digital storytelling aligned with global and regional plans
  • Plan and deliver internal communication campaigns such as town halls, leadership messages, intranet content, Slack updates, Sharefluence activations and all-employee communications
  • Serve as a strategic advisor to local leaders on communication risks and opportunities, helping them engage effectively with employees, media, policymakers, customers, and communities
  • Support crisis and issues communication efforts, coordinating messaging with regional and global teams and ensuring timely information flows
  • Manage content development for press materials, speeches, Q&As, social content, internal stories, videos, talking points and executive messaging, applying a digital-first and smart brevity approach
  • Use data and insights (media analysis, digital metrics, internal engagement KPIs) to measure communication impact and drive continuous improvement
  • Partner with News Relations, Executive Communications and communication agencies to strengthen relationships with key media and influencers
  • Foster integrated communication processes across Chile external comms and cluster internal comms, ensuring one coherent story for all stakeholders
  • Collaborate cross-functionally with Marketing, Sales, Public Policy, HR, Legal and other business areas to ensure coordinated messaging for major initiatives and announcements
  • Continuously improve communication processes, governance, planning tools, editorial calendars and measurement frameworks

Requirements

  • Bachelor’s degree in Communications, Public Relations, Journalism or a related field
  • 7–10+ years of experience in corporate, brand, and/or institutional communications, covering both external (media, PR, digital) and internal (employee/change) communications
  • Proven experience managing media relations and crisis/issues communications in highly visible or complex industries
  • Demonstrated ability to design and execute communication strategies that strengthen reputation and drive engagement across diverse audiences
  • Excellent writing and storytelling skills in Spanish and English, with the ability to simplify complex technical or business topics
  • Strong stakeholder management skills, with experience partnering with senior leaders in matrixed regional or global environments
  • Digital-first mindset, including effective use of social media and internal digital platforms
  • Strong planning, prioritization and project management skills, with ability to manage multiple initiatives independently and meet deadlines
  • Ability to act with integrity, collaboration and inclusion, modeling GM’s values and culture

Nice to have

  • Experience in the automotive, industrial, technology or mobility industries, or other highly regulated sectors
  • Proven experience working across multiple Latin American markets, with cultural sensitivity and stakeholder adaptability
  • Hands-on experience using analytics and insights (media monitoring, digital KPIs, internal engagement metrics) to evaluate impact and optimize communication strategies
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