External Contracts Manager Job at Vox Consultants (London)

Job Description

The External Contracts Manager is responsible for the specification, procurement, management and delivery of a variety of externally led contracts under the Group’s Planned Works programmes.

Job Responsibility

Carry out inspections to ensure all works are delivered in accordance with agreed specification and quality standards ensuring compliance with Health & Safety legislation and group policies and procedures
Undertake and document regular meetings with contractors, suppliers and consultants. Address any issues of performance implementing strategies for improvement where required. Deal with issues of conflict and ensure proper performance of the contract
Ensure excellent standards of customer care are applied to each contract. Deal with all relevant customer queries or complaints in a sympathetic, pragmatic and prompt manner as per agreed policies and procedures
Engage with other areas of the business in a ‘one team’ approach, sharing knowledge and expertise in support of developing improvements and changes
To undertake any other duties commensurate with the position
Ensure work packages to be tendered are comprehensive in terms of scope, specification and quality standards to deliver value for money. Utilise available information and experience to identify alternative or best practice approach in assessing requirements
Instigate tendering or framework principles to procure suitable contractors in the delivery of works. Employ appropriate forms of contract where required
Ensure all works are procured and undertaken in accordance with CDM and all other Health & Safety requirements
Progress all works orders and contractor invoice payments to completion in a timely manner maintaining robust financial control. Monitor delivery of projects against agreed outputs and financial performance providing updates on monthly progress to the Delivery Team Manager

Requirements

Qualified to HNC level in a building related discipline and / or demonstrable experience of working in a similar role within a housing association or contractor
Knowledge of relevant statutory obligations related to the construction industry and housing sector e.g., CDM & Asbestos regulations
Experience of creating, procuring, and managing contracts for building works and related services
Ability to organise, plan, project manage and execute works efficiently
Understanding of office software packages and an appreciation of the opportunities presented by software designed specifically for maintenance management
Commercially astute with the ability to demonstrate best value in decision making
Must hold a full driving licence with access to a car
Demonstrable analytical skills encompassing strong financial capabilities

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External Contracts Manager

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