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Ensure the commercial, financial and operational success of Vodafone External Channels (Hunters, Family Advisor) and Indirect Channels (Prepay Wholesale, TLM and Digital External Partners) and promote Vodafone activities. The role drives channel performance across sales, partners, and activities, supports Corporate Affairs and Network priorities nationally, and leads, develops, and builds succession within the team.
Job Responsibility:
Contribute to sales objectives, strategies and plans. Observe competitors and propose actions in order for the channels and external partners to remain flexible and competitive
Achieving the External Channels sales quantitative & qualitative targets
Promoting & developing customer satisfaction practices through commercial network of its accountability (NPS in all touch points)
Run special projects during the year, distributed by the Head of Retail Sales
Ensuring and controlling the application of all company’s policies and procedures by all employees
Formulates strategies to ensure maximum efficiency for the Sales teams
Establishes appropriate relationships with key customers & partners in the area
Requirements:
University Degree in business or management related areas
Working experience in retail will be considered a strong asset
Good Knowledge of mobile, fixed telephony and IT market
Sales experience in mobile and fixed market
Strong managerial and communication skills (in cross-regional teams)
Excellent negotiation skills
Very good analytical skills and problem-solving capability
Be innovative and team player
What we offer:
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day
Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking