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The Supervisor is responsible for assisting managers in the four Express Service throughout the property and maintaining the highest level of standards, service quality and operational excellence. Outlets include Bistro 375 (Starbucks), Vista (Seattle's Best Coffee), The Grove, and Café Ember. The outlets serve a variety of coffee, smoothies, made to order sandwiches and bowls, and grab and go items.
Job Responsibility:
Ensure physical atmosphere and cleanliness of restaurant including tables, grab and go case, coffee cart, and storage areas
Ensuring rotation of product and storage areas while assisting in inventory control
Monitor food quality and service level
Assist F&B Attendants during peak times
Provide a pleasant and efficient atmosphere for staff and guests and service standards are met
Oversee and maintain the onboarding experience for new hires, transfers and cross-trained employees
Responsible for daily paperwork including food requisitions, inventory, ordering, etc
Assist staff with any problems that may occur
Requirements:
Experience in the hospitality industry required
Food & Beverage experience desirable
Experience in coffee houses, smoothie shops, or other quick service restaurants preferred
Experience as a departmental trainer or supervisor preferred
Strong computer skills
Proficient in Microsoft Excel and Outlook
Microsoft Teams and OneNote experience desirable
Strong knowledge with a Point-of-Sale system required
Infor experience desirable
Food Safety Certification and Texas Alcohol Beverage Certification required within 30 days of starting and must be re-certified as needed
What we offer:
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Awesome Employee Focused Culture with many Associate Events
Closed many weekends and most holidays - 10 days of holiday pay
Up to 14 Vacation & Sick days per year
Weekly pay
Leadership and Career development programs
Free Lunch in our newly remodeled Associate Cafeteria
Eligible for Medical Insurance and other awesome benefits within 30 days of employment