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Express Service Restaurant Supervisor

United States, Westlake 21.80 USD / Hour · Job Posted February 20, 2026
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Job Description

The Supervisor is responsible for assisting managers in the four Express Service throughout the property and maintaining the highest level of standards, service quality and operational excellence. Outlets include Bistro 375 (Starbucks), Vista (Seattle's Best Coffee), The Grove, and Café Ember. The outlets serve a variety of coffee, smoothies, made to order sandwiches and bowls, and grab and go items.

Job Responsibility

  • Ensure physical atmosphere and cleanliness of restaurant including tables, grab and go case, coffee cart, and storage areas
  • Ensuring rotation of product and storage areas while assisting in inventory control
  • Monitor food quality and service level
  • Assist F&B Attendants during peak times
  • Provide a pleasant and efficient atmosphere for staff and guests and service standards are met
  • Oversee and maintain the onboarding experience for new hires, transfers and cross-trained employees
  • Responsible for daily paperwork including food requisitions, inventory, ordering, etc
  • Assist staff with any problems that may occur

Requirements

  • Experience in the hospitality industry required
  • Food & Beverage experience desirable
  • Experience in coffee houses, smoothie shops, or other quick service restaurants preferred
  • Experience as a departmental trainer or supervisor preferred
  • Strong computer skills
  • Proficient in Microsoft Excel and Outlook
  • Microsoft Teams and OneNote experience desirable
  • Strong knowledge with a Point-of-Sale system required
  • Infor experience desirable
  • Food Safety Certification and Texas Alcohol Beverage Certification required within 30 days of starting and must be re-certified as needed

What we offer

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
  • Awesome Employee Focused Culture with many Associate Events
  • Closed many weekends and most holidays - 10 days of holiday pay
  • Up to 14 Vacation & Sick days per year
  • Weekly pay
  • Leadership and Career development programs
  • Free Lunch in our newly remodeled Associate Cafeteria
  • Eligible for Medical Insurance and other awesome benefits within 30 days of employment
  • Employer matching 401k
  • Tuition Reimbursement
  • Free parking on-site
  • Free uniforms and we will clean them
  • Benchmark Hospitality hotel discounts

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