Express Service Coach Job at Assessfirst (Southfield)

New

Express Service Coach

The Express Service Coach will be responsible for the professional delivery and ...

Location

United States , Southfield

Salary:

65000.00 - 78000.00 USD / Year

Assessfirst

Expiration Date

Until further notice

Requirements

At least 7 - 10 years of Dealership or Aftermarket management experience
Proficiency with Microsoft Word, PowerPoint, Excel
Ability to navigate internet web based applications
Ability to leverage relationships to identify and sell the business case for change
Analyzing data from dealer financials and operational assessments to establish improvement action plans
Implementation of Maintenance advisor selling systems and overall process improvement solutions at the aftermarket or retail level
Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI
Demonstrated proficiency with PC applications in a Windows environment
Ability to train and utilize all aspects of Automotive Tire Sales and automotive Maintenance sales
Ability to influence the sales personnel and technicians in the training processes and monitoring the results

Job Responsibility

Professional delivery and installation of MSX Express Maintenance prescribed solutions
Developing and maintaining a direct relationship with specifically assigned dealers, and OEM field organizations where applicable
Assisting with Dealer Launch Meetings and Dealer Workshop Meetings
Installation and Sustainment of the Basic and/or Advanced Express Maintenance program
Dealership Express Consultations
Dealer remote and in-dealer classroom training
Dealership staff on the job training
Dealership phone follow-up support
Timely and comprehensive completion of dealer action plans
Implement best practice processes within the Express Maintenance operation

Fulltime

New

Express Service Coach

The Express Service Coach will be responsible for the professional delivery and ...

Location

United States , Southfield

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

At least 7 - 10 years of Dealership or Aftermarket management experience
Proficiency with Microsoft Word, PowerPoint, Excel
Ability to navigate internet web based applications
Ability to leverage relationships to identify and sell the business case for change
Analyzing data from dealer financials and operational assessments to establish improvement action plans
Implementation of Maintenance advisor selling systems and overall process improvement solutions at the aftermarket or retail level
Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI
Demonstrated proficiency with PC applications in a Windows environment
Ability to train and utilize all aspects of Automotive Tire Sales and automotive Maintenance sales
Ability to influence the sales personnel and technicians in the training processes and monitoring the results

Job Responsibility

Professional delivery and installation of MSX Express Maintenance prescribed solutions
Developing and maintaining a direct relationship with specifically assigned dealers, and OEM field organizations
Assist with Dealer Launch Meetings and Dealer Workshop Meetings
Installation and Sustainment of the Basic and/or Advanced Express Maintenance program
Dealership Express Consultations
Dealer remote and in-dealer classroom training
Dealership staff on the job training
Dealership phone follow-up support
Timely and comprehensive completion of dealer action plans
Implement best practice processes within the Express Maintenance operation

Fulltime

New

Team Leader-Operations

How will you make an impact in this role? Key Responsibilities: Shift : 24*7 (Ro...

Location

India , Gurugram

Salary:

Not provided

Amex

Expiration Date

Until further notice

Requirements

Excellent communication skills
Credit Card Servicing knowledge preferred
Strong understanding of American Express policies & procedures
Excellent leadership skills
Quick comprehension & clear articulation
Demonstrated Ability to Work Effectively Within a Team Environment
Quick Navigation Ability
Web Savvy
Basic Troubleshooting Knowledge
In-depth knowledge of performance metrics

Job Responsibility

Lead and motivate a team of agents to achieve performance targets and deliver excellent customer service
Provide regular coaching, mentoring, and feedback to team members to enhance their skills and performance
Foster a positive and collaborative team culture, promoting a high level of engagement and morale
Monitor and analyze team performance metrics, ensuring adherence to quality standards and key performance indicators (KPIs)
Implement strategies to improve team performance and achieve service level agreements (SLAs)
Conduct regular performance reviews and set clear performance expectations for team members
Ensure that the team consistently meets or exceeds customer satisfaction goals
Identify trends and areas for improvement based on customer feedback and take proactive measures to enhance the customer experience
Collaborate with relevant stakeholders to identify opportunities for process improvements and efficiency gains
Facilitate clear and effective communication within the team and with other departments, when required

What we offer

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Fulltime

Store Manager

Join Vision Express on Kings Road as a store manager and take ownership of one o...

Location

United Kingdom , Chelsea, West London

Salary:

Not provided

Vision Express

Expiration Date

Until further notice

Requirements

Proven experience as a store manager or senior retail leader
Creating and delivering store improvement plans
Managing resource to meet demand and maximise sales
Solving complex problems for colleagues and customers
Remaining delivery focused during high pressure or changing situations
Being truly customer obsessed and passionate about service excellence
Demonstrating emotional intelligence when supporting colleagues or customers
Recruiting, developing, and retaining high performing teams in partnership with HR
Leading with positivity, confidence, and influence

Job Responsibility

Lead, inspire, and develop a multi disciplinary team across retail and clinical functions
Create a culture of adaptability and excellence to meet the needs of an affluent customer base
Drive commercial performance while maintaining the highest standards of customer care
Ensure effective rota planning and resource management across two busy floors
Coach and support optometrists, pre regs, and optical assistants to reach their full potential
Be a visible leader on the shop floor, role modelling outstanding service
Uphold and champion the Vision Express brand and values

What we offer

Free eyewear annually with immediate eligibility
Monthly bonus potential up to £1,030
Family and friends discount up to 75%, plus free eye tests
33 days annual leave, with the option to buy or sell holiday
Employee Assistance Program offering confidential wellbeing support
Opportunities to support the OneSight EssilorLuxottica Foundation

Fulltime

New

Manager, Community Partnership School Gulfstream

The Community Partnership School Manager assists in the implementation of the Co...

Location

United States , Fort Lauderdale

Salary:

60000.00 - 65000.00 USD / Year

United Way

Expiration Date

Until further notice

Requirements

Graduation from an accredited college or university with a Bachelor’s degree in an Education, Human Services, or Social Services related field and four years of combined experience in community outreach
Graduation from an accredited college or university with an Associate’s degree in an Education, Human Services, or Social Services related field and eight years of combined experience in community outreach
Ten years of experience in children’s services, education, or community health with at least two of those years in program development and administration, may be supplemented for an accredited degree
Prior Supervisor experience required
Proficiency required in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
Ability to work in a fast-paced environment and multi-task with a flexible, organized, and can-do attitude
Demonstrated ability to build and maintain effective working relationships with key stakeholders
Excellent verbal and written communication skills (English required
Bilingual preferred)

Job Responsibility

Responsible for fostering a positive environment and day-to-day operations of direct staff, to include staff coaching, supervision, and performance
Serve as the programmatic contact for school administrators and campus-based programs
Assist in identifying, developing, and implementing engaging programming that supports the collective vision of community schools
Manage data collection across the Community Partnership Schools (CPS) network of services at Gulfstream Academy of Hallandale Beach K-8 School
Demonstrate understanding of high-needs communities and knowledge of community organizing principles
Build rapport with teachers, staff, parents, and community members to be an advocate for student and community needs
Maintain accurate and complete student participation and engagement data
Develop a volunteer network to support community schools
Connect participants with expressed social service need to the Hallandale Beach CPS network and track referral satisfaction
Participate in event planning and direct logistics to include marketing, budgeting, and scheduling

Fulltime

New

Charter & MICE Director

The Director of Charter & MICE is responsible for defining and executing the glo...

Location

France , Paris

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Minimum 10+ years of progressive experience in luxury hospitality, yachting, ultra-luxury travel, or high-end MICE sales, including senior leadership responsibilities
Proven track record of managing high-revenue portfolios and delivering multi-million-euro sales targets
Deep understanding of the global yacht charter market and/or corporate MICE segment
Established international network within luxury travel, yacht brokerage, corporate incentive, and UHNW communities
Strong financial acumen, including forecasting, budgeting, and revenue optimization
Exceptional negotiation, executive presence, and relationship management skills
Fluent in French and English (written and spoken)
Willingness to travel internationally as required.

Job Responsibility

Develop and implement the global charter and MICE commercial strategy, aligning with overall brand and revenue objectives
Own and deliver annual revenue targets for full yacht charters and MICE segments, with clear forecasting, budgeting, and performance tracking
Identify market opportunities, emerging trends, and competitive positioning to drive long-term growth
Define pricing strategy, contracting frameworks, and commercial policies in coordination with senior leadership
Establish KPIs and reporting structures to measure performance, profitability, and client acquisition effectiveness
Lead high-level business development efforts targeting top-tier yacht charter brokers, family offices, UHNW clientele, global corporations, luxury travel advisors, and premier event agencies
Cultivate and manage strategic partnerships within the global yacht charter and MICE ecosystem
Represent Orient Express Yacht at key international trade shows, luxury travel forums, and industry events
Drive collaboration with ACCOR Global Sales and regional sales offices to maximize global reach and cross-selling opportunities
Oversee complex negotiations for full yacht buyouts and high-value incentive programs

What we offer

ALL - Heartist® Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide
Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, a concierge service, and a park just across the street
Sustainable Mobility Package up to €700 for the use of 'green' transportation, or 75% coverage of Pass Navigo (public transportation pass)
Talent Management at the earth our strategy
We want you to feel free to dare and free to grow, by opening new doors to continuous learning and skills development
Challenge yourself and switch between jobs, brands, and career paths

Fulltime

New

Store Manager

Optical Express is looking for a Store Manager to lead our optical team in our P...

Location

United Kingdom , Paisley

Salary:

Not provided

Optical Express Group

Expiration Date

Until further notice

Requirements

Strong management experience within a store or clinical setting
Excellent communication and presentation skills
Articulate
Motivated to achieve
Willingness to learn and progress

Job Responsibility

Effectively and efficiently manage resources to meet customer demands
Ensure the clinic is presentable and maintained to the highest standards of tidiness and cleanliness
Help recruit, induct, coach and support your team
Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs
Drive performance for the practice
Be responsible for the daily operational efficiency of the practice
Develop the team
Promote the benefits of purchasing glasses or contact lenses from Optical Express to patients

What we offer

Competitive salary
Free or discounted optical products and procedures
Career progression
Modern working environment with superb technological support

Fulltime

Market Learning and Delivery Specialist

You secure competent and engaged IKEA co-workers who deliver an excellent custom...

Location

India , Hyderabad

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Passionate about people, business, IKEA’s purpose and continuously driving better performance
Energized by increasing customer value, driving business growth and contributing to overall success and results through people
Motivated by leading and developing people
Ability to accomplish goals, completes tasks, and achieves results
Develops virtual and other collaborative relationships to facilitate current and future objectives
Takes action without needing direction from others – ability to work independently, take own initiatives and responsibility but also a team-player
Expresses ideas and opinions effectively in verbal and written communication
Facilitates in an inspiring and focused way
Prior experience in BPO is preferred
CSA trainer experience is mandatory

Job Responsibility

Responsible for delivery of learning content in the Market Area
Coordinates with country Competence & Leadership Leader to ensure that global tools and learning offers are implemented
Secures execution of country training calendar for both leadership and competence development, either acting as a facilitator or by securing available and competent facilitators
Uses digital tools and systems that support an efficient and accurate learning delivery process and follow- up
Networks with stakeholders (e.g. line managers and co-workers) in the Market Area to identify, understand and support delivery of their learning needs
Follows up on the deliverables and outcome of the learning activities
Actively secures that the learning environment and learning activities promote and stimulate the IKEA values and culture
Works interdependently with the Country leadership and Competence team to secure local business needs are delivered through a relevant learning offer
Create end to end training programs covering active listening, clear articulation, tone & voice modulation, positive language, empathy and emotional intelligence, patience/composure, persuasion, and structured problem-solving
Track training effectiveness and publish weekly/monthly impact reports with recommendations

What we offer

Work environment free of discrimination and harassment
Commitment to encouraging individualism

Fulltime

Express Service Coach

Assessfirst

Location:
United States , Southfield

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 16, 2026

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