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Exports Customer Service and Innovations Planner

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Unilever

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Location:
Philippines , Taguig

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Exports Customer Service and Innovations Planner is responsible for overall supportability planning and alignment for Export markets. This role oversees MSO customer service concerns and ensures 100% OTIF delivery of export innovations.

Job Responsibility:

  • Communicate all plans and updates to Export markets as the main point of contact for all issues in Export markets
  • Collect demands and orders from Export markets
  • Liaise with Supply Planning Team on production plans and supportability
  • Manage requests from Export markets, including documentation, airfreights, and demand pull-ins
  • Highlight deviations from plans to both Export customers and Supply Planning Team
  • Provide Export customers with phased plans and estimated dispatch date
  • Ensure on-time stock transfers from factories to Export warehouses
  • Ensure on-time Export loading with the Logistics IMPEX and Brokers
  • Lead local kick-off and network for Export market-led innovations
  • Ensure network tasks completion for Export innovations
  • Work with Finance to provide Export customers with quarterly TPs
  • Support total Integrated Planning Inventory KPI by ensuring made-to-order Export stocks are dispatched within the same month

Requirements:

  • Preferred at least 1-2 years of experience in Supply Chain operations, specifically in planning and export-related areas
  • Open to fresh grads with internship experience and knowledge experience on Supply Chain operations
  • Working knowledge of supply chain management principles
  • Basic knowledge of planning skills and tools
  • Excellent oral and written communication skills
  • Ability to manage multiple projects
  • Bias for action and strong follow up skills
  • Advanced Microsoft Excel skills
  • Basic SAP knowledge is an asset

Additional Information:

Job Posted:
February 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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