Export & Order Processing Coordinator Job at Office Angels (Guildford)

Customer Supply Chain Export Coordinator

At Joseph Joseph, we are driven by a simple yet powerful belief — that intellige...

Location

United Kingdom , London

Salary:

Not provided

Joseph Joseph

Expiration Date

Until further notice

Requirements

2–3 years’ experience in customer service, order management, or export coordination
Strong working knowledge of Excel (lookups, pivot tables, data validation, etc.)
Comfortable using or learning ERP systems (SAP preferred)
Experience working with or supporting export processes, documentation, and customer compliance
Strong organisational and communication skills
Ability to manage multiple priorities and deadlines in a fast-moving environment
High attention to detail and proactive problem-solving mindset
Familiarity with SLA tracking, customer booking processes, and 3PL coordination
Customer-first mindset with a passion for delivering service excellence
Proactive, solution-driven, and collaborative

Job Responsibility

Manage the end-to-end processing of Ex Works customer orders, ensuring accuracy and timeliness
Prepare and validate export documentation (invoices, packing lists, CoOs, etc.) in line with customer and customs requirements
Maintain and distribute open order books, providing regular updates to internal stakeholders and customers
Work closely with Supply Planning to confirm stock allocation for export orders
Communicate back-in-stock dates and order status for delayed SKUs
Monitor progress of warehouse dispatches and customer collections, escalating delays where needed
Coordinate with 3PL warehouses and freight forwarders to schedule and track customer collections
Update expected revenue forecasts in Sales Performance Reports
Identify and document SLA failures or export issues, assist in root cause tracking, and escalate recurring challenges
Ensure compliance with current export legislation and customer requirements

What we offer

Competitive salary and holiday allowance
Company performance related bonus
A pension contribution
An exclusive staff discount
24/7 healthcare appointment support
Hybrid working – 3 days in office & 2 days from home and flex start/finish times
External private employee wellbeing support
Access to Perkbox
Volunteer days
Team Recognition scheme

Import & Export Coordinator

This is an exciting new role due to the company growth. You will be working with...

Location

United Kingdom , Exeter

Salary:

25000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience within an import/export role is desirable but not essential if you have had some exposure to this type of environment
Excellent organisational and time management skills
Strong attention to detail and ability to multitask
Ability to communicate effectively and confidently at all levels
Ability to work well under pressure and meet tight deadlines
Strong problem-solving and decision-making abilities
Able to work within a team and independently
A positive and hardworking attitude

Job Responsibility

Process and manage import/export orders from suppliers
Coordinate with internal teams to ensure timely order fulfilment
Prepare and maintain documentation
Work with customs to facilitate the clearance of imported/exported goods
Ensure all duties and taxes are calculated and paid on time
Arrange transportation and logistics for incoming shipments
Track and monitor shipments to ensure timely delivery
Liaise with suppliers, freight forwarders, and customs officials to resolve issues
Maintain clear communication with internal departments regarding shipment status
Monitor inventory levels and coordinate with the warehouse for proper stock management

What we offer

Free parking
25 days holiday plus bank holidays
generous pension and health benefit scheme

Fulltime

Sales Export Administrator

Sales Export Administrator role in Basingstoke. The position involves managing o...

Location

United Kingdom , Basingstoke

Salary:

27000.00 - 29000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong customer service and communication skills
Proficiency in email, word processing, and spreadsheets
Experience with Sage 50 is essential
Familiarity with export procedures and documentation
Ability to multitask and manage priorities effectively
A positive attitude and a team-oriented mindset

Job Responsibility

Order Processing: Manage orders through phone, email, fax, and online channels
Sage 50 Knowledge: utilise your expertise in Sage 50 for efficient processing and reporting
Order Analysis: analyse orders for accuracy and fulfilment
Customer Liaison: Respond to incoming calls and build rapport with clients
Despatch Coordination: Liaise with production and warehouse teams to confirm despatch dates
Schedule Management: Check despatch and delivery schedules to ensure timely service
Data Entry: Maintain accurate records and data entry
Report Generation: Create weekly sales reports to track performance
Database Management: Update customer databases and price books regularly
Invoicing: Handle invoicing and ensure accuracy in billing

Fulltime

Order Administrator

Office Angels are currently recruiting for an Order Administrator for our client...

Location

United Kingdom , Reading

Salary:

26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

IT literate with a strong willingness to learn
1-2 years of experience in an administrative or call centre role
Proficient in using ERP systems
Strong organisational and communication skills, both verbal and written
Knowledge of order processing, inventory, and invoicing
Experience with exportation to international customers
Fluency in Italian, French, or German is highly desirable but not essential

Job Responsibility

Accurately enter and process sales orders using the ERP system
Ensure all documentation is received, stored, and retained according to company policies
Communicate with customers via phone and email, addressing inquiries and ensuring satisfaction
Collaborate with internal teams to ensure smooth operations and coordination
Identify areas for process enhancement and implement effective solutions
Support the help desk with queries related to equipment
Participate in initiatives to promote safety, quality, and continuous improvement
Conduct reporting and analysis to drive data-driven decision-making

Fulltime

Sales Export Administrator

Sales Export Administrator position requiring exceptional communication and cust...

Location

United Kingdom , Basingstoke

Salary:

28000.00 - 30000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Strong customer service and communication skills
Proficiency in email, word processing, and spreadsheets
Experience with Sage 50 is essential
Familiarity with export procedures and documentation
Ability to multitask and manage priorities effectively
A positive attitude and a team-oriented mindset

Job Responsibility

Manage orders through phone, email, fax, and online channels
utilise expertise in Sage 50 for efficient processing and reporting
analyse orders for accuracy and fulfilment
Respond to incoming calls and build rapport with clients
Liaise with production and warehouse teams to confirm despatch dates
Check despatch and delivery schedules to ensure timely service
Maintain accurate records and data entry
Create weekly sales reports to track performance
Update customer databases and price books regularly
Handle invoicing and ensure accuracy in billing

What we offer

Be part of a supportive and enthusiastic team
Engage with a variety of customers and enhance professional skills
Contribute to a company that values innovation and customer satisfaction

Fulltime

Order Management Associate

Primary Responsibilities: Preparation of Sales order (In SAP ERP) & updating it ...

Location

India , Navi Mumbai

Salary:

Not provided

Randstad

Expiration Date

February 26, 2026

Requirements

5 years of experience
Preparation of Sales order (In SAP ERP) & updating it in salesforce (CRM portal)
Create master data related to shipment/customer requirements in SAP
Sharing order Acknowledgement/ Order confirmation to customer through Salesforce/ SAP
Hygiene related to sales orders in SAP
Case hygiene in Salesforce to track orders & communication
Sharing shipment documents & tracking of sailed shipment information with customers as per the stipulated timelines
Sharing ‘Order Status Report’ with customers on a periodic basis and seeking forecasts
Monitoring actual order position vis-à-vis S&OP
Coordinating with Business Creation, Business Operation, RMU & Commercial for queries related to customer order processing

Job Responsibility

Preparation of Sales order (In SAP ERP) & updating it in salesforce (CRM portal)
Create master data related to shipment/customer requirements in SAP
Sharing order Acknowledgement/ Order confirmation to customer through Salesforce/ SAP
Hygiene related to sales orders in SAP
Case hygiene in Salesforce to track orders & communication
Sharing shipment documents & tracking of sailed shipment information with customers as per the stipulated timelines
Sharing ‘Order Status Report’ with customers on a periodic basis and seeking forecasts
Monitoring actual order position vis-à-vis S&OP
Coordinating with Business Creation, Business Operation, RMU & Commercial for queries related to customer order processing
Coordinating with Demand planning, supply planning, logistic teams for queries related customer order execution

Fulltime

Supply Chain Specialist

Our Stamford based client is looking to hire a Supply Chain Specialist in a long...

Location

United States , Stamford

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience or training in service industry specializing in meeting customer demands and organizing multiple tasks
or recent high performing college graduate with high learning agility
Excellent verbal and written skills for communication with partner, peers, and managers
Working knowledge of Microsoft Office Suite (strong Excel skills a plus)
Detail Oriented
Ability to exercise judgment & recommend solutions
Ability to research & interpret information
Independent thinker who can deliver day to day tasks and pivot as needed
Ability to plan and organize heavy workload and work within tight deadlines
Ability to flourish in a team-oriented environment

Job Responsibility

Order Fulfillment
Ability to self-manage time and understand prioritization needs
Coordinate with suppliers on all Export Documentation needs
Coordinate orders with freight forward, distributors, warehouse as needed
Document RACI for all processes, unique distributor handling
Handle all Customer communication
Handle communication to sales where required
Order processing and tracking – daily review of open orders reporting & Assessing risk to orders shipping timelines and addressing ahead of time
Assist with sample order process as needed
Review Distributor inventory reporting & Discuss with sales and distributors as needed for ordering needs

What we offer

medical
vision
dental
life and disability insurance
eligible to enroll in our company 401(k) plan

Sales Administrator

SF Recruitment have partnered with an organisation near Pershore that are lookin...

Location

United Kingdom , Pershore

Salary:

28000.00 - 33000.00 GBP / Year

SF Technology Solutions

Expiration Date

Until further notice

Requirements

Process and manage sales orders from receipt to dispatch
Prepare quotations, sales confirmations, and invoices
Maintain accurate customer and order records within CRM/ERP systems
Act as a point of contact for customers, handling enquiries and order updates
Support the sales team with reports, forecasts, and administrative tasks
Coordinate with production, warehousing, and logistics teams to meet delivery deadlines
Prepare and manage all export documentation (commercial invoices, packing lists, certificates of origin, etc.)
Ensure compliance with international trade regulations, customs requirements, and Incoterms
Liaise with freight forwarders, shipping agents, and couriers
Arrange international shipments and track deliveries

Job Responsibility

The Sales Administrator / Export Administrator plays a key role in supporting the sales function and managing all administrative aspects of domestic and international orders. This role ensures sales orders are processed accurately, export documentation is compliant, and customers receive a smooth, professional experience from order through to delivery.

Fulltime

Export & Order Processing Coordinator

Office Angels

Location:
United Kingdom , Guildford

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 19, 2025

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Job Posted:
September 19, 2025