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P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking an Ocean Export Operations Coordinator to join their team based in Felixstowe on a full time, permanent basis. Role Summary: Responsible for coordinating and managing end‑to‑end ocean export shipments from the UK. This includes preparing documentation, ensuring regulatory compliance, liaising with carriers and customers, and maintaining accurate shipment records in line with company procedures.
Job Responsibility
Manage the full export process from booking to vessel departure and final delivery
Arrange bookings with shipping lines, co‑loaders, and consolidators
Prepare and issue export documentation including commercial invoices, packing lists, bills of lading, certificates of origin, and export declarations
Submit UK customs export entries via CDS or internal systems
Ensure compliance with UK export regulations, Incoterms, and carrier requirements
Liaise with customers, carriers, hauliers, and overseas agents to coordinate cargo movements
Track shipments, monitor ETDs/ETAs, and proactively resolve delays or exceptions
Maintain accurate data in internal TMS systems (CargoWise preferred)
Support invoicing, cost control, and file closing
Provide excellent customer service and build strong working relationships
Requirements
Experience in ocean export operations within a UK freight forwarder
Understanding of UK export procedures, CDS declarations, and documentation
Knowledge of Incoterms and international shipping practices
Strong communication and organisational skills
Ability to manage multiple shipments and deadlines
Proficiency with MS Office
CargoWise experience preferred
Nice to have
Working knowledge of UK customs procedures
Exposure to import operations and basic import clearance processes
Experience with FCL and LCL shipments
Awareness of dangerous goods requirements (IMDG/ADR)
Ability to support cross trade and multimodal shipments