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We are seeking a detail-oriented Export Operations Coordinator to support a fast-paced international logistics operation specializing in temperature-sensitive shipments. This is an excellent opportunity for candidates with import/export, freight forwarding, or air cargo experience who are looking to grow their career in pharmaceutical and cold chain logistics.
Job Responsibility
Process export shipments from preparation through dispatch
Prepare and verify shipping documentation, including Master Air Waybills
Coordinate shipment bookings with airlines and transportation providers
File required export documentation, including Shipper's Export Declarations (SED), when applicable
Review shipment paperwork for completeness and accuracy
Monitor shipment status and ensure all required approvals are received before export
Coordinate with warehouse staff, drivers, and operations teams to maintain efficient pickup and delivery schedules
Monitor inventory levels of specialized packaging materials and temperature-control supplies
Ensure gel packs and temperature-sensitive packaging materials are properly conditioned and stored
Maintain cold chain integrity for temperature-sensitive shipments, including FDA hold shipments
Monitor shipment manifests, flight schedules, dispatch activity, and shipment tracking systems
Assist with replenishment of export shipments within the gateway facility
Monitor live animal shipments to ensure proper handling and care when applicable
Answer incoming calls and provide operational support to drivers and internal teams
Escalate operational issues and customer concerns promptly to management
Requirements
Proficiency with Microsoft Office
Strong organizational and multitasking skills
Excellent attention to detail
Ability to prioritize work in a fast-paced environment
Professional communication and customer service skills
Strong sense of urgency and accountability
Ability to lift between 25 and 70 pounds
Ability to stand, walk, bend, and move throughout the workday
Comfortable working in warehouse and logistics environments