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Reporting to the Export Logistics Manager, the Export Logistics & Planning Coordinator will play a key role in processing and dispatching Vitaco stock transfers, international orders, and contract customer orders. You will also support production planning activities and ensure stakeholders remain informed throughout each stage of the process.
Job Responsibility
Prepare export documentation — Complete all required export paperwork accurately and on time
Manage permits and certificates — Coordinate import/export permits and export certificates to support compliant shipments
Liaise with freight partners — Work closely with nominated freight forwarders to ensure smooth dispatch and delivery
Monitor production quality results and releases — Track production schedules and finished‑goods availability for export
Communicate shipment status — Keep stakeholders updated on shipment progress, outstanding permits, and any issues
Support international markets — Assist International Market Managers and maintain accurate customer database records
Coordinate planning inputs — Align order, shipment, and timing information with agreed production plans
Optimise production flow — Smooth production lines to manage material and capacity constraints
Align orders and schedules — Maintain alignment between export/contract orders and production schedules
release planned orders in line with operational timelines
Perform additional planning tasks — Complete other planning duties as assigned by the Planning Manager
Provide cross‑functional coverage — Ensure continuity of export and planning activities during team absences
Requirements
Practical, proactive mindset — Able to think ahead, prioritise effectively, and remove roadblocks
Strong attention to detail — Ensures accuracy across documentation and planning activities
Microsoft Office proficiency — Confident using Word, Excel, and Outlook
Customer service experience — Preferably within a New Zealand exporting or shipping environment
FMCG or MRP experience — Experience with FMCG operations and systems such as Navision (or similar MRP software) is advantageous
Supply chain planning experience — Familiarity with production plans, capacity considerations, and aligning orders with operational schedules
Nice to have
FMCG or MRP experience — Experience with FMCG operations and systems such as Navision (or similar MRP software) is advantageous