Export Coordinator Job at Office Angels (Leeds)

Customer Supply Chain Export Coordinator

At Joseph Joseph, we are driven by a simple yet powerful belief — that intellige...

Location

United Kingdom , London

Salary:

Not provided

Joseph Joseph

Expiration Date

Until further notice

Requirements

2–3 years’ experience in customer service, order management, or export coordination
Strong working knowledge of Excel (lookups, pivot tables, data validation, etc.)
Comfortable using or learning ERP systems (SAP preferred)
Experience working with or supporting export processes, documentation, and customer compliance
Strong organisational and communication skills
Ability to manage multiple priorities and deadlines in a fast-moving environment
High attention to detail and proactive problem-solving mindset
Familiarity with SLA tracking, customer booking processes, and 3PL coordination
Customer-first mindset with a passion for delivering service excellence
Proactive, solution-driven, and collaborative

Job Responsibility

Manage the end-to-end processing of Ex Works customer orders, ensuring accuracy and timeliness
Prepare and validate export documentation (invoices, packing lists, CoOs, etc.) in line with customer and customs requirements
Maintain and distribute open order books, providing regular updates to internal stakeholders and customers
Work closely with Supply Planning to confirm stock allocation for export orders
Communicate back-in-stock dates and order status for delayed SKUs
Monitor progress of warehouse dispatches and customer collections, escalating delays where needed
Coordinate with 3PL warehouses and freight forwarders to schedule and track customer collections
Update expected revenue forecasts in Sales Performance Reports
Identify and document SLA failures or export issues, assist in root cause tracking, and escalate recurring challenges
Ensure compliance with current export legislation and customer requirements

What we offer

Competitive salary and holiday allowance
Company performance related bonus
A pension contribution
An exclusive staff discount
24/7 healthcare appointment support
Hybrid working – 3 days in office & 2 days from home and flex start/finish times
External private employee wellbeing support
Access to Perkbox
Volunteer days
Team Recognition scheme

Import & Export Coordinator

This is an exciting new role due to the company growth. You will be working with...

Location

United Kingdom , Exeter

Salary:

25000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience within an import/export role is desirable but not essential if you have had some exposure to this type of environment
Excellent organisational and time management skills
Strong attention to detail and ability to multitask
Ability to communicate effectively and confidently at all levels
Ability to work well under pressure and meet tight deadlines
Strong problem-solving and decision-making abilities
Able to work within a team and independently
A positive and hardworking attitude

Job Responsibility

Process and manage import/export orders from suppliers
Coordinate with internal teams to ensure timely order fulfilment
Prepare and maintain documentation
Work with customs to facilitate the clearance of imported/exported goods
Ensure all duties and taxes are calculated and paid on time
Arrange transportation and logistics for incoming shipments
Track and monitor shipments to ensure timely delivery
Liaise with suppliers, freight forwarders, and customs officials to resolve issues
Maintain clear communication with internal departments regarding shipment status
Monitor inventory levels and coordinate with the warehouse for proper stock management

What we offer

Free parking
25 days holiday plus bank holidays
generous pension and health benefit scheme

Fulltime

Ocean Export Coordinator

Our client is seeking a proactive and detail-oriented Ocean Export Coordinator t...

Location

United Kingdom , Feltham

Salary:

27000.00 - 28000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in ocean export operations or international logistics
Strong understanding of export documentation and shipping procedures
Excellent communication and organisational skills
Ability to work under pressure and manage multiple shipments simultaneously
Proficiency in logistics software and Microsoft Office

Job Responsibility

Coordinate and manage ocean export shipments from booking through to final delivery
Prepare and process all necessary export documentation
Liaise with shipping lines, freight forwarders, customs brokers, and overseas agents
Ensure compliance with international trade regulations and internal company policies
Track and monitor shipments, providing regular updates to clients and internal stakeholders
Resolve any issues or delays in transit, working closely with carriers and customers
Maintain accurate records within the transport management system (TMS)
Provide quotations and assist the sales team with rate requests and service options
Handle customer inquiries professionally and in a timely manner

Fulltime