Export and Supply Chain Coordinator

• Support the sales department mainly on exports to outside the EU
• Act as a main contact for export customer service activities
• Monitor production planning and notify internal customers of any delays
• Collect internal prices and update in ERP system
• Liaise with internal customer as required from order entry to dispatch/receipt of goods
• Place customer order entries in our ERP systems (SAP/Exact)
• Amend dispatch dates if required
• Review red/green report and open order book situation daily
• Create Certificates Of Origin via Chamber of Commerce
• Create Veterinary Certificates via Government website and booking via third party warehouse
• Communication with lab for specific certificates of analysis
• Liaise with freight forwarders and carriers to collect and deliver goods to customer specifications
• Fulfil and raise invoices daily in an accurate manner
• Establish daily communication with warehouses via telephone and email
• Capture incidents and complaints and log them in the management system
• Collect evidence and participate to the resolution survey
• Book the daily incoming goods from the warehouse
• Create weekly labels for production and make amendments if needed
• Update Purchase Orders for planning
• Use of Hazardous system creating Dangerous Goods Notes and/or transport labels
• Create dispatches preparing for warehouses/hauliers 1 week on 1 week off
• You are the back up for the customer service and supply chain assistant during holiday period

• Experience dealing with export documents (desirable)
• Strong attention to detail
• Time and data management
• IT literacy
• Practical knowledge of SAP/Exact (nice to have)
• Practical knowledge of MS Office programs
• Ability to work in a matrix organization and network
• Customer-oriented focus
• Excellent communication skills (oral and written)
• Strong decision‑making skills
• Teamwork
• Strong organizational skills
• Ability to work under pressure
• Ability to work independently
• Results-driven mindset

Practical knowledge of SAP/Exact

• care program
• vacation & paid time off
• profit-sharing and performance incentives
• continuous training
• mentoring
• learning programs
• equal access to career advancement and leadership opportunities