CrawlJobs Logo

Expert, TFB Chat

https://www.t-mobile.com Logo

T-Mobile

Location Icon

Location:
United States , Nashville

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

42200.00 - 76100.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

As an Expert in TFB Chat, you'll play a pivotal role in engaging with business customers who visit T-Mobile's business websites. This position is perfect for anyone passionate about working closely with our Telesales and Field Sales teams to drive customers to T-Mobile. As a key contributor to T-Mobile's revenue engine, you'll be the first point of contact for all web chat-based inquiries and leads. Your responsibilities will include quickly responding to web inquiries from both existing and prospective customers, setting appointments for T-Mobile Account Executives and Business Telesales Representatives, and making outbound calls to customers interested in T-Mobile services. This role offers an exciting opportunity to make a significant impact on customer engagement and business growth.

Job Responsibility:

  • Customer Consultation: Responsible for consulting with customers in real time via web chats to obtain their needs, answer any questions they have, gather relevant customer information, and direct customers to the appropriate department including Virtual Business Sales, Enterprise, Small, Medium Business (SMB) field sales, retail, and customer care, via appointment setting.
  • Chat Management: Manage 2+ incoming live chats at the same time and ensure timely responses.
  • Fraud Vetting: Research all interested customers' information via web search, Secretary of State, Salesforce, phone validator, and customer websites for the purposes of fraud vetting.
  • Appointment Follow-up: Follow up with all set appointments to ensure smooth transition of customers and that the appointment is complete.
  • Lead Entry: Self-enter all new leads with obtained customer information, after researching Salesforce for duplicate information.

Requirements:

  • High School Diploma/GED
  • 2-3 years customer Service Experience (Preferred)
  • Organization and Task Management Demonstrate efficient organization skills, prioritize and respond to incoming tasks with urgency and accuracy, manage multiple chats simultaneously, and follow processes and procedures correctly in a dynamic, fast-changing environment.
  • Communication and Collaboration Excellent communication and interpersonal skills, ability to learn and follow processes thoroughly, work cooperatively and collaboratively with all levels of employees and management, maintain a mature, self-motivated, positive, professional attitude, and adapt effectively in a new role.
  • Writing Proficiency Demonstrate excellent grammar and spelling, and the ability to type at least 45 words per minute.
  • Technology A good understanding of computers and how they work, including some experience with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook), video conferencing tools, webchat, and telephony systems.
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
February 28, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
T-Mobile - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Expert, TFB Chat

New

Design Engineer 2

As a member of the Safran Seats business, you play a major role in teamwork that...
Location
Location
United States , Irving
Salary
Salary:
Not provided
assessfirst.com Logo
Assessfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have a Bachelor's degree in Mechanical Engineering, Aerospace Engineering Aeronautical Engineering, Mechanical Engineering Technology, Design Engineering, Automotive Engineering, Manufacturing Engineering, Manufacturing Engineering Technology, Mechanical and Energy Engineering or a related engineering degree (minimum of 12 years equivalent related engineering experience will be considered in lieu of Bachelor's degree).
  • Or a Master's degree in Mechanical Engineering, Aerospace Engineering Aeronautical Engineering, Mechanical Engineering Technology, Design Engineering, Automotive Engineering, Manufacturing Engineering, Manufacturing Engineering Technology, Mechanical and Energy Engineering or a related engineering degree
  • plus an additional 2 years of related design experience required with Bachelors degree
  • plus 1 year of related design experience required with Masters degree
  • Must have excellent drafting skills in CATIA V5 (or higher) and/or Pro/Engineer.
  • Must be able to provide complicated lay-outs and program design studies.
  • Must have the ability to generate written communication and to operate required office equipment.
  • Ability to read and review written communication.
  • Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.
  • Must be able to interact successfully with engineering, tooling, and manufacturing departments.
Job Responsibility
Job Responsibility
  • Reviews specification as related to assigned job
  • Prepares check list
  • Prepares lay-outs
  • Prepares structural sub-assemblies and drawings
  • Prepares sketches for details
  • Reviews drawing package to assure conformance to requirements
  • Submits completed drawings to project lead for approval and release
  • Liaison for assigned task
  • Performs other duties as assigned
  • Fulltime
Read More
Arrow Right
New

Automotive Technician – A/B Tech, Master Tech, Mechanic

PARC Auto dba Meineke is hiring A/B Technicians, Master Techs, and Mechanics who...
Location
Location
United States , Shelbyville
Salary
Salary:
45000.00 - 100000.00 USD / Year
meineke.com Logo
Meineke
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid background in general vehicle maintenance and repair. All experience levels considered.
  • ASE certs are a plus — not required.
  • You show up, you do good work, and you don't leave your teammates hanging.
Job Responsibility
Job Responsibility
  • Brakes, alignments, tires, oil changes, flushes
  • A/C, cooling, exhaust, and suspension repair, etc
  • General vehicle maintenance across a high volume of cars
What we offer
What we offer
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Lewisville
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 20, 2026
Flip Icon
Requirements
Requirements
  • Must be at least 16 years of age
  • Licensure requirements vary by state
  • Attention and Focus
  • Customer Service Orientation
  • Communication Skills
  • Mathematical Reasoning
  • Problem Resolution
  • High School diploma or equivalent preferred but not required
Job Responsibility
Job Responsibility
  • Manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions
  • Provide caring service that exceeds customer expectations
What we offer
What we offer
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right
New

Automotive Technician

PARC Auto dba Meineke is hiring A/B Technicians, Master Techs, and Mechanics who...
Location
Location
United States
Salary
Salary:
45000.00 - 100000.00 USD / Year
meineke.com Logo
Meineke
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience - Solid background in general vehicle maintenance and repair. All experience levels considered
  • Certifications - ASE certs are a plus — not required. We invest in helping you earn them
  • Attitude - You show up, you do good work, and you don't leave your teammates hanging. That's it
Job Responsibility
Job Responsibility
  • Brakes, alignments, tires, oil changes, flushes
  • A/C, cooling, exhaust, and suspension repair, etc
  • General vehicle maintenance across a high volume of cars
What we offer
What we offer
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Fulltime
Read More
Arrow Right
New

Retail Processor

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, a...
Location
Location
United States , Poplar Bluff
Salary
Salary:
15.50 USD / Hour
mersgoodwill.org Logo
MERS Goodwill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • No degree is required
  • High School Diploma/GED Preferred
  • The ability to communicate effectively with co-workers, customers, and management
  • Must be organized and capable of interacting with a diverse work population
  • Necessary math skills include addition, subtraction, multiplication, and division
Job Responsibility
Job Responsibility
  • Handles all donations with care and respect
  • Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines
  • Inspects donated and purchased goods to distinguish quality, identifying items appropriate for the sales floor, recycling, and online sales
  • Identify and price items within the guidelines of the AMI pricing software
  • Maintains high quality and high quantity standards while working quickly and steadily
  • Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard
  • Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone
  • Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces
  • Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication
  • Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free
What we offer
What we offer
  • Monthly Bonus up to $250.00
  • Individual and family medical benefits for full-time employees working 30 or more hours per week
  • Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week
  • Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week
  • 403(B) Retirement on date of hire for employees working 20 or more hours per week
  • 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week
  • 401(A) Retirement on date of hire for employees working 20 or more hours per week
  • PTO Accrual up to 15 days based on hours worked
  • Employee store discount
  • Paid holidays
  • Fulltime
Read More
Arrow Right
New

Logistics Clerk- 2nd Shift

Job Summary: Depending on business needs, the Logistics Clerk may perform duties...
Location
Location
United States , Grand Prairie
Salary
Salary:
Not provided
assessfirst.com Logo
Assessfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED equivalent
  • At least 1 year of experience working in a stock room in a manufacturing environment
  • Must be authorized to work in the United States without company sponsorship
  • This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. citizen, U.S. permanent resident (i.e. green card holder), political asylee or refugee
  • No relocation is provided for this position. Only candidates residing within a 50-mile radius will be considered
  • SAP Knowledge/ ERP System
  • Computer Basics
  • Data Entry
  • International shipping (export)
  • HazMat (Hazardous Materials) certification
Job Responsibility
Job Responsibility
  • Manage Receiving Hold and Inspection with Purchasing and Customer Service
  • Keep the receiving area clean and organized at all time
  • Unload / Inspect incoming freight for damage. Routes items to appropriate department for further inspection
  • Report any damages, shortages or overages in shipments
  • Responsible for maintaining records of each incoming shipment, including the type and date
  • Coordinate with Purchasing on purchase orders / Coordinate with Quality and Customer Support Representatives on Customers LRU's
  • Work with others in the department to ensure department's efficiency
  • Relies on instructions and pre-established guidelines to perform the functions of the job
  • Works under immediate supervision and typically reports to a supervisor or manager
  • Operates forklift or hand truck when applicable to remove or load onto freight truck
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Eldersburg
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 20, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right
New

Automotive Mechanic

Nationally Branded Auto Repair Center is looking for the Most Important Part of ...
Location
Location
United States , South Elgin
Salary
Salary:
32.00 - 44.00 USD / Hour
meineke.com Logo
Meineke
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as an automotive technician, mechanic, or other related fields
  • Knowledge of diagnostic and repair equipment
  • Strong mechanical aptitude and troubleshooting skills
  • Deadline and detail-oriented
  • Exhaust & welding experience a plus
  • Must have tools
Job Responsibility
Job Responsibility
  • Diagnose and repair automotive vehicles
  • Perform routine vehicle tune-ups and maintenance
  • Provide labor and time estimates for automotive repairs
  • Inspect and test vehicles for necessary adjustments
  • Drive Manual
  • Perform emissions test
What we offer
What we offer
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development
  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Flexible schedule
  • Bonus Potential
  • Opportunity for Continued Career Growth
  • Fulltime
Read More
Arrow Right