CrawlJobs Logo

Expert Support Engineer - Blue Yonder Enterprise Supply Chain Planning

India, Bangalore · Job Posted July 04, 2026
Apply Position
Job Link Share

Job Description

The WGS planning team supports global enterprise customers running mission-critical ESP solutions on Blue Yonder SaaS platforms. Due to increased customer adoption of Planning SaaS solutions and growing complexity of integrated architectures, we are expanding the L3 SME support capability to strengthen escalation ownership, solution stability improvements, and service automation initiatives.

Job Responsibility

  • Resolve complex Demand & Fulfillment solution issues
  • Lead root cause analysis for production defects
  • Own solution stability improvements
  • Partner with engineering teams for fixes
  • Act as SME for ESP
  • Improve platform reliability
  • Drive recurring issue elimination
  • Enhance service adoption and consumption
  • Provide technical leadership during customer upgrades, rollouts, patch deployments, post-go-live stabilization
  • Document recurring issues
  • Build reusable troubleshooting patterns
  • Publish knowledge base articles
  • Support internal enablement

Requirements

  • 10+ years SaaS / enterprise application support
  • 6+ years Supply Chain Planning domain experience in BY
  • Strong exposure to ESP module (any engine)
  • Expert-level: Oracle SQL / PL-SQL
  • Unix / Linux environments
  • Shell / Python scripting
  • Production troubleshooting workflows
  • Integration debugging
  • Incident management
  • Problem management
  • Change management
  • SLA handling
  • Ticket lifecycle ownership
  • Excellent communication skills
  • Customer-facing support capability

Nice to have

  • Azure cloud environments
  • Splunk / AppDynamics monitoring
  • Control-M schedulers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Expert Support Engineer - Blue Yonder Enterprise Supply Chain Planning

8 matching positions

New

Data QA Tester

About FinXL IT FinXL IT Professional Services is an established, innovative Aus...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
finxl.com.au Logo
FinXL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven commercial experience operating as a Data Tester or ETL Tester with a strict operational focus on complex data integrations
  • Strong background validating data pipelines, storage, and integrations within major cloud environments. Datastage and Google Cloud Platform (GCP) is highly ideal, but candidates with robust data validation experience in AWS or Azure are strongly encouraged to apply
  • Strong, hands-on SQL scripting skills to profile large datasets, manipulate queries, and validate information flowing through complex cloud architectures
  • Prior exposure to or familiarity with Workato and IBM InfoSphere DataStage from a testing, validation, or pipeline monitoring perspective is highly favourable
  • Experience using Jira and Confluence to log defects, update testing tasks, and track execution cycles
Job Responsibility
Job Responsibility
  • Cloud Data Validation: Execute rigorous test cases across a modern cloud infrastructure at three critical stages: from pre-ingestion, during system-level cloud processing, and post-processing
  • Data Lifecycle Verification: Formulate, write, and execute advanced SQL queries to perform source-to-target data reconciliation, verifying that complex ETL mapping and transformation logic function flawlessly
  • Defect Triage & Management: Proactively identify, document, and raise data anomalies, mapping mismatches, or cloud integration failures. Collaborate closely with engineering teams to ensure rapid bug resolution
  • Test Documentation: Author and maintain highly disciplined test logs, defect reports, execution matrices, and validation documentation for the broader project delivery team
What we offer
What we offer
  • Initial 6 months' contract, with a view to extend
  • Hybrid working arrangement (2-3 days in the office)
  • Fulltime
Read More
Arrow Right
New

Oracle Database Administrator (DBA)

FinXL IT Professional Services is seeking an Associate Oracle DBA for a long-ter...
Location
Location
Australia , Sydney
Salary
Salary:
75000.00 - 85000.00 AUD / Year
finxl.com.au Logo
FinXL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 to 5 years of practical experience as a Database Administrator
  • A solid foundational understanding of the Oracle product suite
  • Effective and concise communication skills, with the ability to work collaboratively in a team environment
  • A proactive mindset with strong analytical problem-solving skills and a diligent work ethic
Job Responsibility
Job Responsibility
  • Assist in the day-to-day management, support, and troubleshooting of Oracle databases
  • Support the team with database upgrades and migrations
  • Gain hands-on exposure to maintaining and patching Oracle databases on Exadata
  • Help execute routine change, incident, and problem management tasks
  • Collaborate with the team using agile methodologies and tools like Confluence and Jira
  • Learn and grow your skills in database automation, DevOps, and performance tuning
What we offer
What we offer
  • training
  • development
  • growth
  • discounts
  • networking events
  • continuous professional development opportunities
  • dedicated consultant care
Read More
Arrow Right
New

Cyber Threat Analyst

FinXL is seeking a results-driven Senior SOC Analyst / Cyber Threat Analyst to j...
Location
Location
Australia , Canberra
Salary
Salary:
Not provided
finxl.com.au Logo
FinXL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven proficiency in the use of SIEM technologies alongside the ability to interpret log data from various technologies, such as IAM, endpoint detection, firewalls, and web proxies
  • Must be an Australian Citizen with an active NV1 clearance
Job Responsibility
Job Responsibility
  • Monitor incoming alert queues for potential security incidents
  • Perform initial investigation analysis and triage of alerts, documenting findings in the Incident Management platform
  • Maintain use-case playbooks, checklists, and analyst Standard Operating Procedures (SOPs)
  • Monitor the log health of SIEM Indexes and report variations outside normal levels to Senior Analysts and Security Engineers
  • Support Incident Response as required
Read More
Arrow Right
New

Care Support Assistant

At Your Life Your Way, we empower people to live independently, whether at home ...
Location
Location
United Kingdom , Winsford
Salary
Salary:
13.25 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A caring and empathetic nature
  • Good communication skills
  • A genuine desire to support others
  • Basic IT and record-keeping skills
  • Full UK driving licence is advantageous
  • Previous experience is helpful but not essential – full training provided
Job Responsibility
Job Responsibility
  • Assisting clients in their daily routines, encouraging independence wherever possible
  • Providing companionship and emotional support
  • Helping with household tasks and meal preparation
  • Supporting clients to attend appointments and community activities
  • Administering medication when required
What we offer
What we offer
  • Paid annual holiday leave
  • Pension scheme entitlement
  • Full induction and ongoing training
  • Confidential employee assistance helpline
  • Opportunities to gain qualifications in Health and Social Care
  • Career progression pathways
  • Blue Light membership with discounts from 15,000+ brands
  • We pay for your DBS certificate and reimburse you for the Update Service
  • Refer-a-friend bonus scheme
  • Online employee portal for easy access to information
Read More
Arrow Right
New

Specification Sales Manager

A pioneering regional manufacturer and developer of eco-friendly smart sanitary ...
Location
Location
Malaysia , Petaling Jaya
Salary
Salary:
8000.00 - 11000.00 MYR / Month
https://www.randstad.com Logo
Randstad
Expiration Date
August 22, 2026
Flip Icon
Requirements
Requirements
  • Diploma or Degree in Business, Marketing, Engineering, or a related discipline
  • At least 2 to 5 years of successful B2B project sales experience, preferably within building materials, construction, or smart technology
  • Proven track record as a 'hunter' with existing networks among architects, designers, or main contractors
  • Excellent negotiation, interpersonal, and high-level stakeholder management skills
  • Highly adaptable, strategic mindset with the flexibility to travel frequently for client consultations
Job Responsibility
Job Responsibility
  • Identify and capture new B2B project opportunities across government, commercial, hospitality, residential, and asset refurbishment (A&A) sectors
  • Establish and cultivate deep relationships with key decision-makers, including architects, contractors, and interior designers
  • Manage major customer accounts, structure technical sales proposals, and deliver compelling product presentations
  • Lead, mentor, and oversee a small team of sales professionals to optimize market coverage and hit corporate targets
  • Gather regional market intelligence regarding competitor pricing, product trends, and emerging industry players
  • Represent the brand at major trade exhibitions and promotional events to maximize industry exposure
What we offer
What we offer
  • bonus
  • flexible benefits
  • insurance
Read More
Arrow Right
New

Mobile Associate - Retail Sales

This role supports retail operations by engaging customers and facilitating thei...
Location
Location
United States , Hollywood
Salary
Salary:
18.00 - 23.00 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment. (Preferred)
  • Change Agility (Required)
  • Communication (Required)
  • Customer Problem Solving (Required)
  • Customer Service (Required)
  • Engaging People (Required)
  • Multitasking (Required)
  • Sales (Required)
  • Teamwork Orientation (Required)
Job Responsibility
Job Responsibility
  • Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
  • Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
  • Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
  • Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
  • Also responsible for other duties/projects as assigned by business management as needed
What we offer
What we offer
  • Annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free, year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • Parttime
Read More
Arrow Right
New

Animal Care Specialist

As a Companion Animal Specialist, you are the primary expert and advocate for th...
Location
Location
United States , Abilene
Salary
Salary:
13.00 USD / Hour
petco.com Logo
Petco Animal Supplies Stores, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 1 year of experience working with or caring for companion animals and aquatic life
  • Strong knowledge of animal care, husbandry, and maintenance practices
  • Demonstrated ability to educate others and communicate effectively
  • Strong customer service mindset with an aptitude for selling behaviors
  • Basic business, math, and inventory management skills
  • Strong organizational, interpersonal, and communication skills
  • High school diploma or GED preferred
  • Completion and ongoing maintenance of the Petco Animal Care Certification Program required
  • Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds
  • Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays
Job Responsibility
Job Responsibility
  • Ensure the health, safety, and proper care of all companion animals and aquatic life in accordance with Petco standards, policies, and procedures
  • Complete and verify required animal care tasks, including hourly animal health checks, wellness documentation, maintenance logs, and incident reports
  • Ensure proper handling, documentation, and care of relinquished and adoption animals
  • Serve as the primary resource for animal care education for customers and PCC partners
  • Adhere to and promote all safety, animal welfare, and loss prevention procedures
  • Deliver knowledgeable, compassionate, and solution-focused service to customers
  • Actively support customer interactions using Petco’s selling model
  • Promote a culture of teamwork, inclusion, and collaboration across the PCC
  • Mentor and educate partners on animal care standards, maintenance routines, and best practices
  • Maintain professional, clean, and well-presented animal habitats and aquatic areas
What we offer
What we offer
  • Purpose-driven work that makes a difference for pets and people
  • A welcoming, inclusive team environment
  • Opportunities to learn, grow, and explore career paths
  • A fun, fast-paced role where no two days are the same
  • health and financial benefits
  • 401K
  • incentives
  • PTO
  • Parttime
Read More
Arrow Right
New

Regional Business Development Manager (Industrial Solutions)

Operating at a middle-to-senior management level, this critical role bridges the...
Location
Location
Malaysia , Petaling Jaya
Salary
Salary:
6000.00 - 10000.00 MYR / Month
https://www.randstad.com Logo
Randstad
Expiration Date
August 23, 2026
Flip Icon
Requirements
Requirements
  • Proven business development exposure within industrial equipment, automation, heavy engineering, marine, or infrastructure sectors
  • Strong technical aptitude with the ability to grasp the mechanical fundamentals of industrial machinery and energy sources
  • Resilient, high-energy mindset with a proactive approach to cold calling and building a pipeline from scratch
  • Strategic thinker comfortable navigating a dual sales-and-marketing function to expand market share
  • Demonstrated experience in middle or senior management roles focused on new client acquisition rather than account maintenance
Job Responsibility
Job Responsibility
  • Identify and penetrate new industrial sectors including automotive, aviation, railways, and heavy manufacturing
  • Execute consultative sales by analyzing client systems, identifying operational gaps, and presenting technical efficiency improvements
  • Drive proactive lead generation and pipeline growth through strategic cold calling and targeted industry networking
  • Balance tactical sales volume with marketing-driven strategies to establish a brand footprint in fresh markets
  • Act as a technical advisor, delivering clear assurance on equipment mechanics and energy source applications to diverse clients
What we offer
What we offer
  • Allowance
  • Bonus
  • Full mileage claims
  • Toll coverage
  • Mobile phone
  • Corporate laptop
Read More
Arrow Right