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Expert Site Reliability Engineer

Altera Digital Health Inc. UK

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Location:
India

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Expert Site Reliability Engineer provides technical expertise and strategic guidance to Hosted clients, ensuring successful project implementations and ongoing operations. The Site Reliability Engineer serves as primary technical liaison between hosting technical teams, development, and client teams to ensure successful delivery of complex projects and ongoing engagements.

Job Responsibility:

  • Provide continual technical guidance and support to the client on an ongoing basis
  • Collaborate with the internal technical teams to ensure successful implementation and integration of the proposed solutions
  • Collaborate with business stakeholders and TAM to understand business requirements and objectives
  • Design solutions that align with Hosting best practices, industry standards, and organizational business priorities
  • Develop and document overall technical architecture for the client
  • Design and document integration of various systems, components, and third-party services
  • Create architectural diagrams and documentation
  • Identify potential technical risks and provide mitigation strategies
  • Proactively address the challenges related to project deliverables and client environments
  • Review Control systems for your assigned client on a weekly basis and take appropriate actions to mitigate issues
  • Contribute to the development and refinement of internal processes and best practices
  • Maintain a high level of quality and client satisfaction scores
  • Collaborate with PMO for resource allocation of the technical tasks
  • Provide technical inputs during project status meetings and address any technical roadblocks
  • Oversee the architecture and technical delivery, ensuring improved hosting experience for the clients
  • Work in coordination with or under the mentorship of a Site Reliability Architect or a Principal Site Reliability Engineer
  • Provide mentoring, education and leadership to other SREs
  • Maintain comprehensive technical documentation for your clients

Requirements:

  • Bachelor's Degree (Preferred)
  • 8+ years relevant work experience
  • 5–7 years Expert level experience providing systems engineering in assigned product
  • 8+ years experience with healthcare products in a support, development or consultancy environment
  • Experience with Windows Server and IIS
  • Experience with SQL
  • Experience in Application support

Additional Information:

Job Posted:
December 17, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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