Expert P&C Services (Services for Switzerland)

• Team Leader’s morning briefing/catch-up with the team
• Processing of ongoing orders from the country, e.g. a request for a change to an Co-worker's employment terms in the systems
• Contact with the national HR unit, e.g. clarification of an error in an insurance application
• Further processing in the system
• Weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner
• Work in Excel, e.g. extracting a report from the system
• Conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process
• Self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform
• Work at a “helpline”, i.e. employee support line (telephone/e-mail/chat)
• Reviewing company news, e.g. finding out who won the competition for the best photo promoting a healthy lifestyle

• Looking for an employer who guarantees a sense of security, stability, diversity and openness to others
• Caring for the planet and doing things with people in mind are important
• Authentic in interactions with others and want to be able to pursue passions
• Enjoy taking the initiative and do not shy away from a challenge
• See yourself in the role of Internal Trainer, coach or mentor for other team members
• Ready to support your Team Leader and act as their backup whenever needed
• Strong experience in Personnel Administration and Payroll, and confidently apply this knowledge in HR operations
• Know how to work with a ticket system
• Expert knowledge of Swiss labour law
• Expert knowledge of Swiss retirement and pension funds law
• Proven experience working with SAP within HR/People & Culture processes
• Fluent in German/Italian/French and English
• Demonstrate a high level of proficiency in MS Office applications, with particular expertise in advanced Excel functionalities

Experience with Service Now and Avature will be an asset

• Hybrid working model
• Fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
• Free underground parking with electric charger and bicycle parking
• Stable employment (employment contract)
• Flexible terms of employment (depending on the team – full-time and part-time)
• Flexible working hours (we start work between 7 and 10 a.m.)
• Annual appreciation bonus dependent on performance in the relevant fiscal year
• Home work allowance
• Cafeteria system – a pool of benefits to choose from (e.g. Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
• Tack! loyalty programme for Co-workers – working with us longer earns you an additional financial bonus
• Private medical care for IKEA Co-workers and their families
• Wellbeing support – Edenred pre-paid lunch card, Employee Assistance Programme – support in difficult life situations
• Personal accident insurance and pension plan
• Jubilee awards, gifts and special events
• Additional 4-week paternity leave
• Cofinancing of language courses