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Expert, Outbound Business Sales

United States, Nashville 52200.00 - 94300.00 USD / Year · Job Posted March 01, 2026
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Job Description

As an Expert in Outbount Virtual Business Sales, you'll handle outbound business sales leads for both new and existing customers. You'll conduct discovery conversations to determine the best T-Mobile products and services for each customer, leveraging your thorough understanding of all T-Mobile for Business offerings. Based on your conversations, you'll recommend wireless solutions, including price plans, data, and enhanced services.

Job Responsibility

  • Make a high volume of daily outbound calls to various hot, warm, and cold prospect leads
  • Perform research to understand customers' unique needs and select appropriate product/service information messaging
  • Partner daily with Business Verification, Credit Underwriting, and Fraud teams to verify and validate all new logo business customers
  • Carefully follow the lead management processes in Salesforce to qualify customers
  • Facilitate direct field sales partnerships with Account Executives for all deal sizes
  • Provide follow-up care for customers with billing, device, or service issues

Requirements

  • High School Diploma/GED
  • Less than 2 years Outbound commissioned environment (Preferred)
  • Less than 2 years Business customer service, sales, or retention (Preferred)
  • Organization and Task Management
  • Communication and Collaboration
  • Technology Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook, as well as experience with WebEx, Dialpad, and Google applications
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

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