CrawlJobs Logo

Expert Operations Consultant

Altera Digital Health Inc. UK

Location Icon

Location:
India

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Job Responsibility:

  • Develop and deliver advanced data reporting and analytics solutions to support operational decision-making
  • Design and optimize Power BI solutions, including DAX measures, Power Query transformations, and data modeling for performance and scalability
  • Write and maintain complex SQL Server queries, stored procedures, and functions, ensuring performance tuning and best practices
  • Build Python-based data pipelines, scripts, and API integrations for automation and advanced analytics
  • Work with Generative AI tools and architectures, including Large Language Models (LLMs), Prompt Engineering, Retrieval-Augmented Generation (RAG) applications, and platforms such as Google Gemini and OpenAI
  • Leverage ServiceNow for reporting and analysis of ticketing data, providing operational insights and improvement opportunities
  • Utilize Microsoft Copilot and other AI assistants to improve team efficiency and decision-making
  • Document processes, share knowledge, and mentor team members to raise the overall capability of the team
  • Ensure deliverables meet quality standards and align with business objectives
  • Take ownership of assigned tasks, proactively communicating progress and risks to stakeholders
  • Actively contribute ideas for automation, innovation, and process improvement

Requirements:

  • Minimum 7 years of professional experience in analytics, operations consulting, or related roles
  • Proven expertise in Power BI (DAX, Power Query, data modeling)
  • Strong SQL Server skills with experience in writing and optimizing complex stored procedures and functions
  • Proficiency in Python for data manipulation, automation, and API integration
  • Knowledge of ServiceNow reporting and ticketing data analytics will be an advantage
  • Practical exposure to Generative AI, LLMs, Prompt Engineering, RAG architectures, and tools like Google Gemini and OpenAI
  • Familiarity with Microsoft Copilot or equivalent AI-powered productivity tools
  • Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred)
  • Excellent communication skills, both written and verbal
  • Strong collaboration and stakeholder management skills

Nice to have:

Knowledge of ServiceNow reporting and ticketing data analytics will be an advantage

Additional Information:

Job Posted:
December 17, 2025

Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Expert Operations Consultant

Integration Consultant – Apache NiFi expert

CrossKnowledge is searching for an Integration Consultant – based in UK, Germany...
Location
Location
Salary
Salary:
Not provided
crossknowledge.com Logo
CrossKnowledge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors or Masters in an IT/Technical area
  • 5+ Years of professional experience in a role involving use of Apache NiFi dataflow integration tool
  • Experience as a dataflow architect to lay the ground for scalable and maintainable data flow integrations
  • Experience design a successful methodology for deploying Apache NiFi Solutions
  • Experience working with SaaS solutions
  • A good understanding of the enterprise software space
  • Ability to communicate technical concepts to non-technical audiences
  • Strong troubleshooting & communication skills
  • Analytical spirit and proactive resolution of problems
  • Ability to act as real partner with the external and internal clients (problem-solving and troubleshooting issues)
Job Responsibility
Job Responsibility
  • Use various transformation languages existing on the market (XSLT, JOLT) in different contexts (batch & streaming) to design and deliver scalable integrations
  • Use query languages (SQL, JSON PATH, XPATH) to implement and deliver scalable extractions of data
  • Provide technical and integration expertise during the build phase of a project
  • this includes configuring, documenting and implementing the integration services as well as work closely alongside the Project Team so they are aware of the status, next steps and any challenge encountered
  • Guide clients to appropriate use of the CrossKnowledge Learning Suite within their digital ecosystem and delivering according to client service agreement dedicated empowerment and support to clients
  • Contribute not only with creative ideas but also with a strong focus on building a sustainable and scalable solution
  • Build specifications, processes and technical documentation for clients but also for best practice sharing in the Integration Consultants and wider Client Success community
  • Participate in pre-sales phase in support of Solution Consultants to confirm feasibility, scope and estimate the effort for ecosystem integration-related projects
  • Participate to client meetings to understand key business priorities, technical environment, and contribute with technical expertise
  • Analyze and solve a variety of integration related problems. Prioritize and escalate on critical cases
What we offer
What we offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development in a dynamic and innovative environment
  • The chance to make a meaningful impact on education and learning outcomes worldwide
Read More
Arrow Right

Principal analyst - Sales strategy and operations

At Atlassian, we are on a mission to reinvent B2B selling. We know that classic ...
Location
Location
United States , San Francisco; New York; Austin; Mountain View
Salary
Salary:
123700.00 - 198700.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in business strategy, finance, analytics, consulting, OR 5+ in sales strategy, operations, or analytics
  • Expert level excel skills, you can build a model that forecasts any business motion
  • Expert with SQL, you can join any data sources you need together
  • Ability to structure complex, ambiguous problems, derive insights from data, and articulate clearly with diverse teams up to the senior leadership level
  • Proactive engagement with the management team to identify, prioritize, develop, and execute a quarterly sales strategy plan
  • Strong presentation skills and ability to influence varying org functions at varying levels of seniority throughout the org
Job Responsibility
Job Responsibility
  • Drive how Atlassian’s sales and marketing teams manage the Rovo / AI business, including setting OKRs, sales team targets, pipeline targets, and more
  • Partner with Atlassian’s R&D organization leadership to build strong connectivity around what customers are saying about Rovo and what product features are most high priority
  • Be the trusted partner for senior leaders on the Rovo team when it comes to business performance, areas of strength / weakness, and where in our customer funnel we can improve
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Resilience Expert GIM

The Resilience Expert GIM at Allianz Services is responsible for supporting the ...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
https://www.allianz.com Logo
Allianz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree
  • proven experience in incident management
  • crisis response
  • or a similar role
  • familiarity with DORA regulations and requirements would be a plus
  • strong understanding of incident response protocols
  • ideally holder of recognized qualification and certification in Protection & Resilience
  • ability to analyze data
  • extrapolate relevant information
  • identify problem root causes
Job Responsibility
Job Responsibility
  • Support the Operational Resilience Manager with Global Incident Management process implementation
  • offer a unique mix of consultancy and operational services for Global Incident Management offered to clients globally
  • ensure internal regulatory compliance on incident management process implementation and execution
  • deliver annual training
  • ensure proper coordination and communication between converging P&R domains
  • analyze and consolidate implementation progress in Allianz Services hubs for Global Incident Management
  • support incident monitorization
  • identification
  • classification
  • and coordination
What we offer
What we offer
  • Fixed salary compensation along with fixed benefits
  • flexible benefits that can be individually customized
  • additional vacation days
  • rewards and recognition programs (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
  • complete training curricula available (tailored courses): International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.), Comprehensive Leadership Programs, LinkedIn Learning, German Language Courses for any level
  • all you can read with Bookster
  • share purchase plan
  • allowances for special events (Birth Allowance, Losing a Family Member)
  • flexible working environment (work from home, hybrid)
  • medical services
  • Fulltime
Read More
Arrow Right

Data Governance Program Manager

Digital Transformation PMO - Data Governance Program Manager. This role is accou...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in IT, Computer Science, Software Engineering, Data, Business Analytics or equivalent
  • Minimum 10 years of experience in data or corporate governance setup and operationalization
  • Experience in SAP MDG, S4 HANA roll out, Data Harmonization and Data Cleansing
  • Experience in Material, Vendor, BOM master Data
  • Certification in industry standard data architecture discipline or similar (e.g. DCAM, DAMA)
  • Experience in operating under Data Office organization
  • Expert in consulting and helping business to develop data quality business rules, data catalogue, business glossary
  • Ability to develop, implement & optimize complex data governance solution and issues
  • Experience in Data, Privacy, Protection implementations & operationalization
  • Experience in Big Data and associated platform / technology knowledge
Job Responsibility
Job Responsibility
  • Establish, develop and optimize Data Governance Framework, Policy, Process & associated business program / solutions implementations for Global Operation team
  • Define data governance, data management frameworks and solutions together with Chief Data Officer team, IT and Global Operation functional groups
  • Support business units in digital transformation journey with data governance
  • Enable Data Governance framework including managing the objectives, approach, processes, policies and procedures around data governance
  • Build robust and scalable data governance ecosystem to support business needs
  • Define data governance operational processes (e.g., data quality measurement, metadata management) in accordance with policies and standards
  • Provide expert consultation to business units to establish and maintain data policies and standards that enable use-cases
  • Provide expert consultation to assist business units in identify and setup of critical data elements including the setup of data lineage, data catalogue and data quality
  • Work collaboratively & consultatively with chief data officer, business units, IT to deliver enterprise objectives around data governance
  • Identify, design, and implement internal process & framework improvements: automating manual operational processes and control for data governance implementation
What we offer
What we offer
  • Health & Wellbeing comprehensive suite of benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion in an inclusive environment
  • Fulltime
Read More
Arrow Right

Analyst, Sales Strategy & Operations

As a Sales Operations Analyst, you will play a crucial role in scaling our sales...
Location
Location
Canada
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in business strategy, finance, analytics, consulting, OR 3+ in sales strategy, operations, or analytics
  • Expert level excel skills, you can build a model to track the business
  • Organized and able to communicate clearly across teams
  • Proactive engagement with the management team to identify issues early
Job Responsibility
Job Responsibility
  • Forecasting Support: Manage the forecasting process, including dashboard management, data loads, and quality assurance
  • Data Management: Oversee data loads to Clari, ensuring accuracy by collaborating with respective teams and operations leads
  • Target File Maintenance: Maintain business target files mid-cycle to ensure accurate reporting and attainment as sales reps and managers are onboarded and offboarded
  • Salesforce Auditing: Conduct periodic audits of Salesforce opportunity tagging to address issues in the core system and ensure accurate sales compensation
  • Onboarding and Offboarding: Partner with Sales Operations Managers to support the timely and consistent onboarding and offboarding of sales reps
  • Account Assignment: Lead support for account assignment changes during the sales cycle
What we offer
What we offer
  • health and wellbeing resources
  • paid volunteer days
  • Fulltime
Read More
Arrow Right

IT Operations Management Practice Lead

Practice Directors are a key leadership role at Advance Solutions. As part of Ad...
Location
Location
United States , Alpharetta
Salary
Salary:
Not provided
advancesolutions.com Logo
Advance Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a consultant in the IT Operations field
  • Proven experience in a senior industry leadership position (e.g., IT Operations Manager, Data Center Operations Manager, Director/VP Enterprise Infrastructure, etc.)
  • Proven management/team leadership experience
  • Demonstrated experience implementing Service Now ITOM solutions in complex environments
  • Deep understanding of ServiceNow Common Service Data Model (CDSM)
  • Deep knowledge of ITOM/ITSM industry standards (e.g., ITIL, ISO/IEC 20000, ISO/IEC 27002, COBIT, etc.)
  • Experience in the practical application of ITOM and ITSM industry standards in business settings
  • Experience with enterprise architecture domains
  • Experience with AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration
  • Experience with discovery technologies (ServiceNow Discovery, ADDM, TADDM, DDMA/UD, etc.)
Job Responsibility
Job Responsibility
  • Define, scope, and prioritize service offerings within your practice area, including persona and market segmentation analysis, offering definition, scope, and pricing
  • Lead ITOM practice strategy discussions
  • Collaborate with subject matter experts in Marketing, Sales and Presales, and Customer Success to define, develop and deliver brand-enhancing content for Advance Solutions, communicating our value proposition, differentiation in the market, and domain expertise
  • Develop and curate distinctive, practice-focused content to support consulting delivery activities
  • Design a comprehensive, holistic enablement curriculum for the ITOM practice accessible to all roles/levels within the organization
  • Assess the effectiveness of enablement investments and programs and implement updates when appropriate
  • Ensure delivery model is focused on customer success outcomes while advocating excellence and effectiveness
  • Partner with sales team to drive bookings and closure of opportunities
  • Build and sustain collateral to support the sales and presales function including white papers, case studies, and industry commentary
  • Ensure a robust closed feedback loop that embraces continuous improvement and iteration
What we offer
What we offer
  • ASC provides competitive compensation, generous benefits and a professional atmosphere
  • ASC has a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers
  • Fulltime
Read More
Arrow Right

Founder's Associate

This is a unique opportunity for an ambitious, multi-talented individual who wan...
Location
Location
United States , San Francisco
Salary
Salary:
Not provided
encord.com Logo
Encord
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in high-intensity, high-velocity 1) startups, as an early-employee or founder 2) top-tier consulting, IB, PE or similar fast-paced environments.
  • You're a do-er. You are happy to roll up your sleeves and get stuff done - from slides for an internal meeting to a demo for a client.
  • You're an expert at taking end-to-end ownership of broad, ambiguous problems and thinking from first principles to achieve a result.
  • You're obsessed with achieving an objective and getting results. You work best when given an outcome to aim towards, and iterating autonomously (collaborating with the rest of the team/pulling people in as needed) to find a way there. You don't take no for an answer
  • you are scrappy and resourceful.
  • You're an entrepreneur and want to be a part of building a business from the ground up. You're good at context-switching and jumping from a candidate interview, to an excel model, to a vision-pitch draft.
  • You're probably happiest when working really hard and solving challenging problems. You know this requires dedication and some sacrifice but you think it's worth it. You work hard and smartly - you're always thinking of ways to accomplish more with the time and energy you have.
  • You're detail oriented and organized, and you proactively pull others in when you need help before you get stuck. Your team is always up to date on where projects are and rarely do you find things slip, even when covering a large surface area.
Job Responsibility
Job Responsibility
  • Working directly with the co-founders and other members of the senior team on a variety of projects/ tasks: from presentations and spreadsheets, to basic reporting and various growth initiatives
  • Research: ranging from customer research to identifying new opportunities to supporting strategic decisions
  • Tracking the ROI of various growth channels to improve resource allocation and identify new growth curves
  • Designing, releasing & improving a careers page to attract the next wave of Encord talent
  • Ensure we keep our start-up atmosphere as we scale: plan and coordinate activities and events (e.g., team outings, in-office events etc.)
  • Be integral part in growing the business – support Encord’s presence on social media, conferences and more
  • Crunching numbers on customer's usage of the product to help inform our Customer Success team's quarterly success planning
What we offer
What we offer
  • Competitive salary, commission and equity in a hyper growth business.
  • Strong in-person culture: most of our team is in the office 3+ days a week.
  • Generous holiday allowance + public holidays.
  • Annual learning and development budget.
  • Paid trips to visit prospects, attend conferences, host events across UK, Europe and US.
  • Company lunches twice a week.
  • Monthly socials & bi-annual off-sites.
  • Fulltime
Read More
Arrow Right
New

AirCover UX Enablement Manager

The AirCover team is charged with ideating, building, launching, and managing th...
Location
Location
Canada
Salary
Salary:
97000.00 - 121000.00 CAD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in UX, customer experience, consumer research, consulting, product operations, and/or CX automation
  • Deep understanding of user experience and service design principles, systems thinking, information architecture, and visual communication
  • Exceptional written and oral communication skills, capable of presenting complex topics to diverse audiences
  • Familiarity with AI and automation tools used for tagging, tracking, and workflow optimization
  • High proficiency in presentations (Keynote, Google Slides) and process design tools (Figma, LucidChart, Miro, or equivalent)
  • Demonstrated ability to operate and deliver effectively within rapidly changing, fast-paced environments, collaborating with technical stakeholders
  • Strong grasp of experimentation design, A/B testing, and performance analysis across key CX metrics
  • Proven experience and a strong portfolio showcasing the creation and management of service blueprints and user journey maps
Job Responsibility
Job Responsibility
  • Lead AirCover Agent and Customer Insights Program: Obsessively seek out what is preventing AirCover from delivering 10-star service, and initiate and manage programs that surface systemic user issues and gaps for AirCover
  • 10-Star Service Champion: Drive AirCover customer experience with process and automation improvements
  • own the configuration and optimization of our customer experience automation systems, including AI bots, workflows, and knowledge tools
  • Be AirCover’s UX Expert: Serve as a trusted UX expert and consultant for teams across the organization
  • Develop and Implement Ops Labeling Strategy: Lead efforts to design, implement, and refine an Ops Labeling strategy—ensuring every customer interaction, case, and resolution path is tagged for root cause analysis, performance monitoring, and upstream fixes
  • Create and Maintain Taxonomy: Develop and maintain robust labeling taxonomies to ensure label completeness and accuracy
  • Translate Insights into Action: Turn agent, customer, and system insights into actionable plans for product, service, and automation improvements
  • Partner Cross-Functionally: Collaborate with organizational, technical, and cross-functional leaders to improve user experience—including journey mapping, conducting user interviews, and using AI-enabled insights
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy