Expert Level Support Job at Lingaro

Expert Level Support (L3) - Python

Location

Philippines

Salary:

Not provided

Lingaro

Expiration Date

Until further notice

Requirements

Extensive experience in Python and SQL
Strong understanding of concepts: ETL, Data Visualization, Data Modeling, Data lineage/integrity/validation/quality/clean up
Experience working with Azure environments
Experience with building, testing, and deploying process
Open to ASIA, EMEA, or NALA shift
Willing to work during weekends or holidays as needed
Strong problem-solving, analytical, and critical thinking skills
Strong communication skillset – ability to translate technical details to business/non-technical stakeholders
Proven ability to mentor and support team members through technical leadership

Job Responsibility

Provide expert service support as L3 specialist for the service
Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders or clients as needed
Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact
Timely update assigned tasks, and provide responses and solutions within the agreed team's timelines
Create problem corrective action plan proposals
Deploy bug fixes in managed applications
Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives
Tasks may include incident or problem resolution, automation, change assessment, and development and implementation changes

What we offer

Stable employment
“Office as an option” model
Flexibility regarding working hours and your preferred form of contract
Comprehensive online onboarding program with a “Buddy” from day 1
Cooperation with top-tier engineers and experts
Unlimited access to the Udemy learning platform from day 1
Certificate training programs
Upskilling support
Internal Gallup Certified Strengths Coach to support your growth
Grow as we grow as a company

German-speaking B2B Customer Support Expert for Digital Campaigns

Step into the heart of Lisbon’s tech scene and support one of the world’s leadin...

Location

Portugal , Lisbon

Salary:

1100.00 EUR / Month

Blu Selection

Expiration Date

Until further notice

Requirements

Proven experience in paid campaign management
Degree in Marketing or a related field
Hands-on experience in Digital Marketing
Previous exposure to a contact centre environment or an advertising tech support program
Understanding of the basics of digital advertising and confidence navigating social media products
Strong customer service skills and a proactive, solution-oriented attitude
Comfortable working independently and collaboratively
Speak German at native level (C2) and English at B2+

Job Responsibility

Supporting B2B advertisers via email and chat, helping them gain the most value from the platform’s advertising tools
Managing end-to-end case handling, from initial investigation to final resolution
Troubleshooting technical, product, and operational issues with accuracy and ownership
Collaborating with internal Product, Engineering, and Operations teams to push cases forward when additional expertise is needed
Identifying recurring issues, gaps, or improvement opportunities that enhance the advertiser experience
Upholding high service quality by keeping users informed and driving satisfaction at each touch point
Educating advertisers on product features, best practices, and common issue types

What we offer

200 EUR complexity bonus, paid over 11 months
Meal vouchers at 7.63 EUR per working day
Relocation package including accommodation and assistance with essential admin (NIF, SSN)
Supportive team atmosphere with clear processes, quality standards, and opportunities to grow your expertise
Training on tools, product features, and advertising workflows

Fulltime

Service Support Infrastructure Expert

Sopra Steria, a major Tech player in Europe, is seeking a Service Support Infras...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong understanding of operating systems, MS Office, Google Workspace, Active Directory, VPNs, ServiceNow, firewalls, and network devices
Excellent written and verbal communication skills
Familiarity with ITIL framework and practices
Previous experience in an IT Service Desk role is a plus
Basic knowledge of user and security groups in Active Directory
Occasional on-site support for end users
A team player who is self-motivated and takes pride in delivering excellent customer service
Cloud knowledge is must (AWS Cloud Practitioner certification is plus)
Total experience expected: 04-06 years
MCA / B.Tech / Other Bachelor's degree required.

Job Responsibility

Manage calls, emails, chats, incidents, and alerts using the Service Now ticketing tool, ensuring all necessary details are recorded and issues are addressed promptly
Document all incidents, alerts, events, and problems using standard reporting methods
Quickly address and escalate issues as necessary
Utilize checklists to ensure that identified problems are properly addressed
Adhere to ITIL standards and the company’s quality management system to meet service level agreements (SLAs)
Support users for logging incidents, requests, and changes
Coordinate tickets to closure and handle some basic activities.

What we offer

Inclusive and respectful work environment
Open to people with disabilities
Commitment to fighting all forms of discrimination.

Fulltime

Legal Entity Management Support Reporting Expert

A strategic position reporting locally to Regulatory Reporting department leads ...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6+ years of related experience
Bachelor’s Degree/University degree or equivalent experience
Good command of spoken and written English
Financial Services Industry experience preferred
Proficient in Microsoft Office with an emphasis on MS Excel
Working knowledge of related industry practices and standards
Ability to work with multiple functions
Proven problem-solving skills
Great communication skills

Job Responsibility

Material Legal Entity (MLE) analysis and communication to the Country/Cluster/Regional Controllers of actual variances on the Legal Entity and Management level financial results
Owns the primary controls over the accuracy integrity of the main GB Banking, and/or broker dealer entities' actual results
Execute analysis of respective MLEs at consolidated & Legal Entities level using Standard & Non-Standard Reports
Participate in the Country Close (Pre, Month End, Post Close Calls across stakeholder groups)
Interacts with Financial Planning & Analysis/Product Control Group/Control lead/Reporting lead etc at Country/Cluster level as part of the closing process
Approve US/local/IFRS GAAP adjustment requests for ledger booking
Point of contact for Country / Business significant issues

What we offer

Competitive compensation package with a wide range of benefits
Cafeteria Program
Home Office Allowance - for colleagues working in hybrid work model
Paid Parental Leave Program - maternity leave and paternity leave
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support colleagues’ in managing work-life balance

Fulltime

IT Support Technician

We are seeking a highly skilled IT Support Technician to provide hands-on techni...

Location

United States , Palm Beach, FL

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Expert-level knowledge of desktops, mobile devices, office software, and networking
Proficiency in Windows workstation imaging, deployment, and upgrades
Strong experience with remote support, network printing, and enterprise application troubleshooting
Excellent time management, problem-solving, and organizational skills
Strong written and verbal communication skills
Experience with VOIP/PBX telephony systems is a plus

Job Responsibility

Troubleshoot and replace laptops, PCs, and mobile devices (Windows & Apple iOS)
Perform hardware upgrades, software installations, and remote imaging
Set up, maintain, and troubleshoot Apple iPads, iPhones, and other mobile devices
Provide first, second, and third-level technical support for hardware, software, networking, and enterprise applications
Manage IT asset inventory, hardware disposal, loaner programs, and automated updates
Support new hire setups, terminations, and employee relocations
Install, configure, and troubleshoot printers, scanners, and VOIP/PBX telephony systems
Participate in the IT support queue, logging and prioritizing technical issues
Escalate unresolved issues to the appropriate teams when necessary
Maintain a working knowledge of communication protocols, servers, and networking technologies

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

L3 Vmware Virtualization SME

GMS (Greenlake Management Services) L3 Vmware Virtualization SME role operating ...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

8+ years of demonstrated experience in Vmware troubleshooting including service and support on Virtualization, vSAN, NSX, VCF
Ability to isolate and solve complex technical/business problems with the ability to interact with people at all levels
Experience in designing, deploying, and managing VMware-based virtualization
Expert-level proficiency in designing VMware environment based on Performance Requirement
Strong scripting and automation skills using tools such as PowerShell, Python, or VMware PowerCLI
Strong experience in Upgrading VMware components and tackling Issues during upgrades
Expert-level proficiency in designing customer Workload specs based on the requirements from application
Expert-level proficiency on Storage and network protocols supported by VMWare
Fundamental Knowledge on Hardware, Network and Storage concepts
Solid understanding of cloud computing principles and architectures, including private, public, and hybrid cloud models

Job Responsibility

Operate as the Subject Matter Expert (SME) and Single Point of Contact (SPOC) for VMware technologies within Private Cloud offering
Drive escalations to closure
Lead complex troubleshooting efforts
Ensure stability and optimal performance of cloud environments
Mentor junior engineers
Supporting and troubleshooting complex Vmware/Virtualization issues in complex and widely distributed environment
Own an escalation, demonstrate leadership and be the designated point of contact for the Technical Escalation Process
Serve as the technical escalation lead, collaborating closely with cross-functional teams and vendor support
Automate operational tasks using scripting and orchestration tools
Maintain high-quality documentation including architecture diagrams, SOPs, RCA reports, knowledge articles, and best practices

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits that supports physical, financial and emotional wellbeing

Fulltime

System Engineer

Responsible for providing technical support and leadership in delivering technol...

Location

South Korea , Seoul

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree holder with a minimum of 10 years of relevant experience
Minimum 5 years of Presales experience with network product lines
Experience in data center networking preferred
Proficiency in business-level English preferred
Must be customer-focused and able to design and manage solutions to complex technical issues using the full range of HPE Aruba products and solutions
Ability to interface with senior levels of internal/external organizations is required
Expert-level knowledge with routing (BGP, EBPG, OSPF, etc.)
Expert-level knowledge with core switching
Deep knowledge with network and server virtualization
CCIE, CWNE, ACMX, and/or ACDX expert-level certifications are preferred

Job Responsibility

Technical presentations
Technical proposals and consulting for customers
Presales activities including technical support
Delivery and technical support of Aruba data center solution products

What we offer

Comprehensive suite of benefits supporting physical, financial, and emotional well-being
Specific programs catered to career growth
Inclusive and flexible work environment

Fulltime

L3 Vmware Virtualization SME

L3 Vmware Virtualization SME role operating as the Subject Matter Expert and Sin...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

8+ years of demonstrated experience in Vmware troubleshooting including service and support on Virtualization, vSAN, NSX, VCF
Ability to isolate and solve complex technical/business problems with the ability to interact with people at all levels, across a geographic region
Experience in designing, deploying, and managing VMware-based virtualization
Expert-level proficiency in designing VMware environment based on Performance Requirement
Strong scripting and automation skills using tools such as PowerShell, Python, or VMware PowerCLI
Strong experience in Upgrading VMware components and tackling Issues during upgrades
Expert-level proficiency in designing customer Workload specs based on the requirements from application
Expert-level proficiency on Storage and network protocols supported by VMWare
Fundamental Knowledge on Hardware, Network and Storage concepts
Solid understanding of cloud computing principles and architectures, including private, public, and hybrid cloud models

Job Responsibility

Operate as the Subject Matter Expert (SME) and Single Point of Contact (SPOC) for VMware technologies within Private Cloud offering
Drive escalations to closure
Lead complex troubleshooting efforts
Ensure stability and optimal performance of cloud environments
Mentor junior engineers
Supporting and troubleshooting complex Vmware/Virtualization issues in complex and widely distributed environment
Own an escalation, demonstrate leadership and be the designated point of contact for the Technical Escalation Process
Serve as the technical escalation lead, collaborating closely with cross-functional teams and vendor support to expedite issue resolution
Automate operational tasks using scripting and orchestration tools
Maintain high-quality documentation including architecture diagrams, SOPs, RCA reports, knowledge articles, and best practices

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career development programs

Fulltime

Expert Level Support

Lingaro

Location:

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Location:

Category:IT - Administration

Contract Type:Not provided

Salary:

Requirements:

Additional Information:

Job Posted:February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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